10
Trouble Shooting
PROBLEM POSSIBLE
CAUSE REMEDY
GENERAL
No Charging
The USB power adaptor (not
included) is not plugged into a
wall outlet or the USB cable
(included) is not plugged into the
mini USB jack on the unit.
Wall outlet is not functioning.
Computer USB port is not
functioning.
Plug the USB power adaptor (not
included) into a wall outlet and
plug the USB cable (included)
into the mini USB jack on the
unit..
Plug another device into the
same outlet to confirm the outlet
is working.
Make sure your computer power
is turned on and try another USB
port.
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Volume set too low.
Recharge the unit battery.
Under the influence of
electrostatic phenomenon, the
product may malfunction and
require user to reset the unit.
The unit does not to operation
of any button
Press and hold the POWER
button 5 seconds to reset the
unit.
Press the button to
increase the sound level.
BLUETOOTH
No sound when playing audio via
Bluetooth
Your Bluetooth device has been
paired properly.
The unit placement out of range.
The volume control of your
Bluetooth device is set at too
low.
The volume control of the main
unit is set at too low.
Pairing your Bluetooth device
according to the “
Pairing a
Bluetooth Device for the First
Time
” section.
Relocate the unit within
Bluetooth operating range (33
feet).
Increase the volume of your
Bluetooth device.
Increase the volume of the main
unit to turn to your wish.
RADIO
Noise or sound distorted on FM
broadcast
Station not tuned properly for
FM.
FM reception is weak.
Retune the FM broadcast
station.
Relocate the position of the unit.
AUXILIARY
No sound in AUX mode
Volume at minimum.
External device not connected
properly.
Adjust the volume knob.
Clear contact pins and connect
again.
