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ELECTRIC FIREPLACE HEATER

Model: SBW914T-24BK

SYL

VAN

IA is a registered tr

ademark of OS

RAM SYL

VAN

IA, used under license.

IMPORTANT:
PLEAsE NOTE: wHEN yOu OPEN THE CARTON, CAREFuLLy CHECk THE uNIT 

ANd MAkE suRE THERE Is NO dAMAgE. IF yOu HAvE ANy PRObLEMs wITH 

THE uNIT, wITH HOw THE vARIOus FuNCTIONs wORk, OR HAvE dAMAgEd 

OR MIssINg PARTs PLEAsE CALL 1‑800‑459‑4409 (MONdAy TO FRIdAy, 

8:30AM TO 5:00PM, EsT) IMMEdIATELy FOR sERvICE. 

NOTE: dO NOT RETuRN uNIT TO THE sTORE bEFORE CALLINg THE TOLL FREE 

NuMbER. dO NOT dIsPOsE OF yOuR CARTON uNTIL yOu ARE COMPLETELy 

sATIsFIEd wITH yOuR NEw FIREPLACE HEATER. 

NOTE:

 Light bulbs may become loose during shipping. If the flame effect is dim or does 

not work, please check that light bulb or bulbs are finger tight in socket. See instructions 
for replacing bulb or bulbs. 

NOTE:

 The electric fireplace heater may emit a slight harmless odor when first turned 

on. This is caused by activating the internal heater components for the first time and 
should not occur again. 

INSTRUCTION MANUAL

ATTENTION: 

1.   Find a location for the fireplace heater that is protected from direct sunlight.
2.  Do not plug the unit into the power outlet before reading all instructions.

IMPORTANT SAFETY INSTRUCTIONS

wHEN usINg ELECTRICAL APPLIANCEs, bAsIC PRECAuTIONs sHOuLd 

ALwAys bE FOLLOwEd TO REduCE THE RIsk OF FIRE, ELECTRIC sHOCk, ANd 

INJuRy TO PERsONs, INCLudINg THE FOLLOwINg:

1)   Read all instructions before using this electric fireplace heater.
2)   This electric fireplace heater is hot when in use. To avoid burns, do not let 

bare skin touch hot surfaces. The grill directly in front of the heater outlet 

becomes hot during heater operation. keep combustible materials, such 

as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet 

(0.9 m) away from the front of the unit and keep them away from the 

sides and rear. 

3)   Extreme caution is necessary when any heater is used by or near children  

or individuals with disabilities and whenever the fireplace is left 

operating and unattended. 

4)   Always unplug fireplace when not in use.
5)   do not operate any electric fireplace with a damaged cord or plug or after 

the heater malfunctions, has been dropped or damaged in any manner. 

6)   do not use outdoors. 

7)   This electric fireplace heater is not intended for use in bathrooms, laundry 

areas and similar indoor locations. Never locate heater where it may fall 

into a bathtub or other water container. 

8)   do not run cord under carpeting. do not cover cord with throw rugs, 

runners, or similar coverings. Arrange cord away from traffic area and 

where it will not be tripped over. 

9)   To disconnect fireplace, turn controls to off, then remove plug from outlet. 
10)  Connect to properly grounded outlets only. 
11)  do not insert or allow foreign objects to enter any ventilation or exhaust 

opening as this may cause an electric shock or fire, or damage the heater. 

12)   To prevent a possible fire, do not block air intakes or exhaust in any 

manner. do not use on soft surfaces, like a bed, where openings may 

become blocked. 

13)  A heater has hot and arcing or sparking parts inside. do not use it in areas 

where gasoline, paint, or flammable liquids are used or stored. 

14)  use this fireplace heater only as described in this manual. Any other use 

not recommended by the manufacturer may cause fire, electric shock, or 

injury to persons. 

15)  Avoid the use of an extension cord because the extension cord may 

overheat and cause a risk of fire. However, if you have to use an extension 

cord, the cord shall be No.14 Awg minimum size and rated not less than 

1875 watts. 

16)  do not plug this product into a receptacle controlled by a wall switch  

or dimmer.

17)  when storing or transporting the unit and cord, keep in a dry place, free 

from excessive vibration and store so as to avoid damage.

SAVE THESE INSTRUCTIONS FOR FUTURE USE.

CAUTION:

If you use this heater in conjunction with a thermal control, a program controller, a timer 
or any other device that switches the heater on automatically, remember to observe all 
safety warnings at all times. The fireplace heater has safety overheat protection. If the 
overheat protection trips, switch off all switches and wait approximately 5–10 minutes.  
It should reset automatically once the unit cools down.

wARNINg:
PROCEduREs ANd TECHNIquEs, IF NOT CAREFuLLy FOLLOwEd, wILL 

REsuLT IN dAMAgE TO THE EquIPMENT, ANd wILL ExPOsE THE usER TO 

THE RIsk OF sERIOus INJuRy, ILLNEss OR dEATH. 

This electric fireplace heater is for use on 120 volts. The cord has a plug as shown at A 
in illustration below. An adapter as shown at C is available for connecting three-blade 
grounding-type plugs to two-slot receptacles. The green grounding plug extending from 
the adapter must be connected to a permanent ground such as a properly grounded 
outlet box. The adapter should not be used if a three-slot grounded receptacle is 
available. A 15 amp circuit is required to operate this heater. If the breaker trips when the 
heater is used, you may need to move the heater to another location or unplug other 
appliances that are on the same circuit. If you require an extension cord, use one that is 
rated at 1875 watts.

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