TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No power
Power AC/DC Adapter
not connected
Connect the power AC/DC adapter
to the unit or wall outlet.
on the unit or
button on the Remote
Control to turn on the unit from
Standby mode.
No sound
Volume in minimum position
Raise
volume
level
by
pressing
the
VOL
(Volume)
+
button.
The paired/connected device is not in
playback mode
Play
music/movie
in
the
paired/
connected device as usual and make
sure the volume level of it is in high
level.
on the unit or SOURCE button on the
Remote Control repeatedly to set the
input source to the desired mode.
Sound distortion/rattle
Volume level too high
Reduce the volume level by pressing
the
VOL (Volume ) - button.
Reduce
the
volume
level
of
the
paired/connected device.
Remote Control not working
The battery is weak
Replace with new battery.
Bluetooth reception failure
The external device is too far from the
unit
Put the external BT device close to the
unit.
Have not paired
Pair the unit with the BT Device as the
procedures stated in this manual.
Input source incorrect
Press the Standby/Source button
Press the Standby/Source button
The unit is in standby mode
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