SY SY-HS14-18G Installation Manual Download Page 8

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After Sales Service 

1. 

Should you experience any problems while using these products, firstly refer to the Troubleshooting section in 
this manual before contacting SY Technical Support. 

2. 

When calling SY Technical Support, the following information should be provided: 

 

Product name and model number 

 

Product serial number 

 

Details of the fault and any conditions under which the fault occurs. 

3. 

These products have a two year standard warranty, beginning from the date of purchase as stated on the 
sales invoice. For full details please refer to our Terms and Conditions. 

4. 

SY Product warranty is automatically void under any of the following conditions: 

 

The product is already outside of its warranty period 

 

Damage to the product due to incorrect usage or storage 

 

Damage caused by unauthorised repairs 

 

Damage caused by mistreatment of the product 

5. 

Please direct any questions or problems you may have to your local dealer before contacting SY Electronics. 

Summary of Contents for SY-HS14-18G

Page 1: ...8 18G 18GHz HDMI 2 0 Splitters HDCP2 2 1x2 1x4 and 1x8 This range of 18GHz splitters offers a solution to distribute HDMI signals to 2 4 or 8 display devices These splitters can support up to 4K 50 60...

Page 2: ...olby TrueHD and DTS HD Master Audio Smart EDID control Panel Descriptions Front Panel Item Description Power LED Indicates that the splitter is powered up IN LED Lights when a HDMI signal is detected...

Page 3: ...1 0 3 www sy uk Rear Panel Item Description Power Input 5V DC for SY HS12 18G and SY HS14 18G 12V DC for SY HS18 18G HDMI IN HDMI signal input connector Numbered HDMI Connectors HDMI output connectors...

Page 4: ...e PSU provided with your splitter to the DC input connector Note that the 2 and 4 way splitters have a 5V DC PSU whilst the 8 way splitter has a 12V DC PSU EDID Management These HDMI splitters have a...

Page 5: ...V1 0 5 www sy uk System Diagram Example SY HS14 18G...

Page 6: ...bit YCbCr 4 4 4 18GHz 480i 1080i 480p 1080p 1080p 3D 4K2K 24 30 60 All PC resolutions All PC VESA mode video format resolutions up to QSXGA 60Hz Standards HDMI 2 0 HDCP 2 2 CEC Controls Panel Control...

Page 7: ...ply the device it is connected to 2 Do not operate these products outside the specified temperature and humidity range given in the above specifications 3 Ensure there is adequate ventilation as these...

Page 8: ...ich the fault occurs 3 These products have a two year standard warranty beginning from the date of purchase as stated on the sales invoice For full details please refer to our Terms and Conditions 4 S...

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