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Testprotocol

 

EPOS, Wired Headsets 

 

18.11.2020 

 

1  

Übersicht 

Installation- and configuration hints 

EPOS Connect Software 

To ensure trouble-free operation of a wired EPOS headset with a SwyxIt!, the EPOS Connect 
software  must  be  installed  and  configured  on  the  SwyxIt!  PC.  The  latest  EPOS  Connect 
software can be downloaded from here: 

https://www.eposaudio.com/en/gb/enterprise/software/epos-connect

 

After installation, a wired headset can be connected to the PC and configured. To do this, start 
the EPOS Connect software. The language can be set via the "Options" tab. 

 

Figure 1: EPOS Connect Starting Page

 

As a first step, a check for firmware updates has to be performed. For this purpose, click on 
the tab "Updates". 

TAP Product / version 

Wired Headsets 
EPOS Connect 4.2.0 (974) 

SwyxWare Component(s) / version(s) 

SwyxIt! 12 

Interface(s) 

Audio Device Plugin 
Client Line Manager 

TAP Status 

Swyx Certified 

Test Status 

OK 

Testdate 

18.11.2020 

Summary of Contents for EPOS

Page 1: ...b enterprise software epos connect After installation a wired headset can be connected to the PC and configured To do this start the EPOS Connect software The language can be set via the Options tab Figure 1 EPOS Connect Starting Page As a first step a check for firmware updates has to be performed For this purpose click on the tab Updates TAP Product version Wired Headsets EPOS Connect 4 2 0 974 ...

Page 2: ...d Headsets 18 11 2020 2 Figure 2 Firmware update If necessary perform the firmware update following the instructions of the software In the Settings tab the preferred Softphone and device specific settings can be configured ...

Page 3: ...fic settings The SwyxIt must be set as the default softphone If required and depending on the connected device specific settings can still be made Please refer to the manufacturer s documentation SwyxIt In the SwyxIt navigate to Settings Local Settings the select the Audio Modes tab ...

Page 4: ...protocol EPOS Wired Headsets 18 11 2020 4 Figure 4 SwyxIt Audio Mode Doubleclick on Headset and in the follow up dialog select the attached device Run the speaker test and perform the microphone calibration ...

Page 5: ...Testprotocol EPOS Wired Headsets 18 11 2020 5 Figure 5 Headset configuration After confirming these dialogs the attached device will be used as headset ...

Page 6: ...ls Call rejection Call termination OK 3 Hold Hold call Retrieve call OK 4 Redial Redial last call OK 5 Mute Mute call OK 6 Two Calls Manage two calls Swap between calls Hold call Call rejection Call termination OK 7 Manage Volume Call volume adaptation OK Remarks None Test history Date EPOS Connect version SwyxWare version 22 01 2019 3 0 10118 Sennheiser HeadsetUp Pro SwyxWare 11 32 18 11 2020 4 2...

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