1
CLIP: C
alling
L
ine
I
dentification
P
resentation = Display the cal-
ler’s phone number.
In Case of Problems
94
12 In Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the follow-
ing information first. In the case of technical problems, you can con-
tact our hotline service, Tel. 0900 00 1675 within Switzerland (cost via
Swisscom at time of going to print: CHF 2.60/min). In the case of
claims under the terms of guarantee, please contact your sales outlet.
There is a 2 year period of guarantee.
Problems and solutions
Problems
Solutions
No connection to base
station possible
− Check that the handset has been
registered on the base station
with the correct PIN code;
No telephone calls possible
− The telephone is not connected
properly or is defective. Only use
the telephone connection cable
supplied.
− Test whether the telephone con-
nection is in order by using an-
other telephone.
− The power adaptor plug is not
plugged in or there is a complete
power failure.
− The rechargeable battery pack is
empty or defect.
− The handset is too far from the
base station.
− The wrong dialling mode is set;
Connection is disturbed or
cut off
− The handset is too far from the
base station.
− The base station is in an unsuita-
ble location.
The system no longer
responds
− Return all the functions to their
default status using the Speaker
V." function;
− Disconnect the power adapter
plug briefly from the power
socket.
The battery pack is empty
in a short time
− The battery pack is empty or
defect.
− Place the handset in the base
station properly. Clean the contact
surfaces on the handset and base
station with a soft, dry cloth.
− Place the handset in the base
station for 15 hours.
The caller number display
(CLIP
1
) does not function
− The caller number display (CLIP)
is a supplementary service
offered by your telephone network
provider. Contact your network
provider for further information.
− The caller has suppressed the
transmission of their phone
number.
