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1  Introduction

The SOS-Gateway is part of the Swissphone SOS 
emergency call solution. It must be correctly entered 
in the SOS-Portal. Please read the safety instructi-
ons before putting it into operation.
Further information can be found on the

 

www.swissphone.com

1.1  Safety Instructions

 

This product must not be used in a potentially explosive 
environment, such as an area designated as an ATEX 
Zone, or similar.

 

The labels must not be removed.

 

After installation and configuration in the portal, the 
SOS-Gateway must be checked for proper functioning.

 

Despite central device monitoring, a periodic test call is 
triggered by an SOS-Button.

1.2  Technical data

Power supply: 5V, the supplied power supply unit must be 
used. Data transmission: Ethernet RJ45/WLAN/mobile (2G, 
3G). Communication with a SOS-Button via Bluethooth Low 
Energy.

1.3  Manufacturer

Swissphone Wireless AG
Fälmisstrasse 21
CH-8833 Samstagern

1.4  Declaration of conformity

The device complies with the European Radio Directive RED 
2014 / 53 / EU (Radio Equipment Directive). 
You can request a copy of the declaration of conformity at 
[email protected].

1.5  Disposal

The operator is obliged to comply with the local laws regarding 
disposal of devices and batteries. This applies in particular to 
the decommissioning of the device and battery replacement.

2  General Information

2.1  Disclaimer

Swissphone provides no liability or guarantee in connection 
with the content of this document. We reserve the right to 
make changes to the contents of the operating instructions 
for the SOS-Gateway.

2.2  Terms of use

The information contained in this document is protected by 
copyright and confidential and may not be disclosed or repro-
duced without the prior written consent of Swissphone Wire-
less AG.

2.3  Applicable law

These terms of use are subject exclusively to Swiss law. The 
Vienna Convention on the International Sale of Goods is ex-
cluded. The General Terms and Conditions of Swissphone 
Wireless AG apply

3  LED operation indicator

Start / Reboot

The green LED lights up briefly, then the 
yellow, red and blue LEDs light up during 
booting. The booting process is comple-
ted when the green LED lights up and the 

other LEDs are switched off. The data connection to the 
portal is established as soon as the blue LED goes out 
and flashes with a slow interval.

Meaning of the lit LED during operation:

 

Green LED:

 

 

- voltage OK

 

Blue LED:

 

 

- flashing at long intervals:  

 

 

  heartbeat (normal operation)  

 

 

- continuously lit: Fault

 

Yellow LED

:

   - receive test call

 

Red LED:

 

 

- receive emergency call

4  Power supply

The SOS-Gateway is supplied with power via the included 
power supply and cable (Micro-USB to USB-A).

5  Installation

5.1  Suitable places

Select a location for the SOS-Gateway where the device is 
protected from dust and moisture.
If possible, a distance of at least 100 cm should be kept from 
other electrical objects or structures that obstruct the view.
When choosing a location, please ensure that the following 
general conditions are met:

The device corresponds to protection class II and may there-
fore only be installed indoors at a temperature of -10 ° C to 
+55 ° C degrees Celsius.

www.swissphone.de

Instruction 

SOS-Gateway 

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