Swisscom Aton CL110, Manual

Page: 54 / 64

53
Faults and self-help with troubleshooting
Aton CLT109 / Swisscom EN / A31008-M2007-F151-1-2X19 / appendix.fm / 04.02.2009
Ve
rs
ion 4,
29
.10.
2007
Faults and self-help with
troubleshooting
Not every problem signifies a fault in your
telephone. In some cases, problems can
be resolved by briefly interrupting the
power supply to the base station (unplug
the power supply unit and then plug it in
again) or removing the battery cells from
the handset and reinserting them. The fol-
lowing information is designed to help
you with specific problems.
Important: Some problems or faults can
only be resolved if you take the complete
device (base station, handset and connec-
tion cable) to the place of purchase.
The display is blank.
1. The handset is not switched on.
¥
Press and hold the end call key
a
.
2. The batteries are flat.
¥
Charge or replace the batteries
(
¢
page 12).
"
Base
" flashes in the display.
1. The handset is outside the range of the
base station.
¥
Move the handset closer to the base
station.
The base station's range is reduced
because Eco Mode is activated.
¥
Deactivate Eco Mode (
¢
page 43) or
reduce the distance between the hand-
set and base station.
3. The base station is not turned on.
¥
Check the base station's mains adapter
(
¢
page 11).
Handset does not ring.
1. The ringer is deactivated.
¥
Activate the ringer (
¢
page 48).
You cannot hear a ringer/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the
wrong pin connections.
¥
Please always use the phone cord supplied
or ensure that the pin connections are cor-
rect when purchasing from a retailer
(
¢
page 55).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000
(
¢
page 50).
Forgotten the system PIN.
¥
Reset the system PIN to 0000
(
¢
page 50).
The other party cannot hear you.
You have pressed the
§Mute§
display key.
The handset is "muted".
¥
Activate the microphone again
(
¢
page 26).
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not working.
¥
The caller should ask the network provider
to check Calling Line Identification (CLI).
You hear an error tone (descending tone
sequence) when inputting.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.
You cannot listen to messages on the
network mailbox.
Your PABX is set for dial pulsing.
¥
Set your PABX to touch tone dialling.