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SMART SEAT BIDET 

   TROUBLESHOOTING

CAUTION:

 

Do not disassemble, repair or remodel the unit.

If you have any questions or concerns please contact us:

1-434-623-4766

[email protected]

Status

Cause

Solution

Water is too 

low during 

WASH/BIDET

1. Low water pressure of the unit.
2. Low water pressure of the water supply.

1. During WASH/BIDET, turn the lever fast to 

the biggest volume.

2. When water supply pressure is lower than 

0.07 MPa, contact local department for 
water pressure question.

No water 

comes out 

during WASH/

BIDET

1. Water shut-off valve is turned off.
2. Filter net of T-shaped connector is stuck.
3. Filter net of water inlet hose is stuck.
4. Nozzle head is stuck.
5. External water pressure is low.

1. Turn on the water shut-off valve.

4. Take off and clean the nozzle head.
5. Increase external water pressure.

Water 

dropping from 

bowl when 

using the unit

1. External water pressure is too big.

1. The maximum water pressure of the 

unit is 0.8 MPa. If water supply pressure 
is higher than that, please contact local 
department for water pressure question.

2. Clean the filter net of T-pipe.
3. Clean the filter net of the water inlet hose.

Summary of Contents for SM-STS31

Page 1: ... www swissmadison com 1 434 623 4766 info swissmadison com INSTALLATION INSTRUCTIONS Aqua Non Electric Smart Toilet Seat Bidet SwissMadison WellMadeForever w e l l m a d e f o r e v e r ...

Page 2: ...ld liable It is recommended to install all Swiss Madison products by hiring a licensed professional Read installation and maintenance instructions thoroughly before installing Be sure to use proper tools and always wear proper personal safety accessories for your protection Please use the new hose sets supplied with the product Do not use other hose sets with the product Open angle valve to clear ...

Page 3: ...lve vacuum breaker Static pressure 0 07 0 8 MPa Dynamic pressure above 0 03 MPa Direct from water pipes Side 0 09 gal min 0 48 gal min 0 09 gal min 0 48 gal min SM STS31 Water inlet on the left Water inlet on the right Dismantlement button Bowl Water inlet hose Shutoff valve T pipe Lever Water tank Water supply hose Seat cover Seat Bidet nozzle Wash nozzle ...

Page 4: ...rt the connecting bolts in the holes of adjustment sheets in the holes of the fixing plate as shown 1 Insert Connecting Bolts Insert the connecting bolts in the holes of adjustment sheets as shown CAUTION The water pressure limit is from 0 07 to 0 8 MPa please use as instructed The water shutoff valve should be near where the product can be installed and dismantled SMART SEAT BIDET INSTALLATION IN...

Page 5: ...the fixing plate over the expansion bolts followed by the adjustment sheets then screws Tighten screws with screwdriver Installation B Place the fixing plate over ceramic holes followed by the adjustment sheets then screws Tighten nuts underneath screws NOTE Keep the side labeled FRONT facing up A B SMART SEAT BIDET INSTALLATION INSTRUCTIONS ...

Page 6: ...rubber sealing ring is inserted between the T pipe and the water tank 5 Remove Installation Template Install Product Remove installation template Keep the fix slots under the product aim at slots on the fixing plate Push the product to the end as shown below Then complete installation SMART SEAT BIDET TECHNICAL SPECIFICATIONS fix slots ...

Page 7: ... the inlet pipe CAUTION Must use the regulator cover and regulate o ring when the water pressure is bigger than 0 1 MPa 8 Connect Water Hose Press the filter and washer at the two ends of water hose into the threaded area then connect the main body and T pipe with water hose Turn on water and check for leaks WARNING Do not lift the product with the seat cover and seat open This may cause mechanica...

Page 8: ...rtical position Nozzle for BIDET moves forward and will start the function The water volume changes with the turning of the lever OFF SELF CLEANING Keep the lever at the 90 position when not in use The wand cleans itself after each use For additional flush clean of the wands position the lever at 25 for a few seconds and then reposition back to 90 Low flow High flow Low flow High flow 25 25 90 SMA...

Page 9: ...gently and use a smooth sponge cloth or toothbrush with kitchen detergent to clean the nozzle CLEANING THE FILTER REGULATOR If the water flow is less than usual 1 Clean the filter for both sides Make sure to disconnect the water supply hose during cleaning 2 Clean the regulator o ring REMOVAL To remove close the lid push the dismantlement button and pull out the product according to the arrows sho...

Page 10: ...r figure B insert the new nozzle into the tube along the corresponding slot The nozzle replacement is completed REGULATOR REPLACEMENT Rotate the lever in the working position remove the regulator from the inlet tube with pliers Press the new regulator into the bottom of the inlet tube The regulator replacement is completed Rotate the lever back to non working position WATER HOSE LEAKING SOLUTION I...

Page 11: ...er pressure question No water comes out during WASH BIDET 1 Water shut off valve is turned off 2 Filter net of T shaped connector is stuck 3 Filter net of water inlet hose is stuck 4 Nozzle head is stuck 5 External water pressure is low 1 Turn on the water shut off valve 4 Take off and clean the nozzle head 5 Increase external water pressure Water dropping from bowl when using the unit 1 External ...

Page 12: ...te The product has been subjected to improper maintenance abuse misuse excessive use of chemicals accidents or other damages etc Swiss Madison makes no implication that its products comply with any local building or plumbing codes It is the consumer s responsibility and obligation to determine local code compliance prior to and during installation This warranty extends only to the original purchas...

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