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VIII. Warranty information and customer support
Our microscopes are manufactured to meet ISO 9001 standards. Swift warranties are as
follows:
● Five (5) Year Warranty for Microscopes: Microscopes come with a five (5) year
warranty against manufacturing defects. Does not cover normal wear, routine
maintenance, add-on accessories, damage resulting from repair by unauthorized
parties, accident, alteration, shipping, misuse or abuse is not covered.
● One (1) Year Warranty for Electrical and Video components. Does not cover light
bulbs, batteries, fuses, or electrical cords.
All warranties start from the original date of purchase. Swift provides the repair or
replacement of warrantied parts for free, including labor, during the warranty period.
Proof of original purchase is required. Buyers are responsible for shipping to and from
our warehouse for warranty services. The warranty does not cover damages resulting
from normal wear and tear, abuse, or unauthorized repairs.
Please visit shop.swiftoptical.com for online download of instruction manuals and
relevant software.
*For customers living outside the United States, Swift Optical Instruments, Inc. will
provide standard warranty service. Both inbound and outbound shipping costs
(including duties and taxes) is the responsibility of the consumer.
For more information or to submit a repair request, please contact our Customer
Support department:
North America
6508 Tri-County Pkwy, Schertz, TX 78154, United States
Tel: (+1) 877-967-9438, option 1 Email: [email protected]
Europe
Les Corts 24, Pol. Ind Les Corts 08349 Cabrera de Mar, Barcelona, Spain
Tel: (+34) 93-461-5024 Email: [email protected]
Asia
3-A301,No.810 Fangshan Nan Road, XiangAn, Xiamen, P.R.China
Tel: (+86) 592-569-8191 Email: [email protected]
Summary of Contents for SW380 Series
Page 1: ...User Guide SW380 Series...
