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Please open the Wi-Fi settings 

option on your smartphone and 

connect to your camera’s network

 

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Quick start: Setup via Wi-Fi

Quick start: AlwaysSafe App

Live View Screen

Devices Screen

Alternative setup  

via Ethernet connection

Tips & Tricks

Download and install the latest version of the AlwaysSafe app from 

the Apple App Store or Google Play Store on your smartphone.

Connect the camera to your Wi-Fi router using the included 

Ethernet cable, and if you have not already done so, connect 

the camera to power. 

Note:

 You will not hear instructions 

from the camera when it detects the Ethernet connection.

Make sure your smartphone is connected to the same Wi-Fi 

router as the camera, then open the AlwaysSafe app. The app 

automatically detects and adds the camera to the Devices screen.

From the preview window of the camera, tap 

 

> Wi-Fi

, choose 

a Wi-Fi network from the list of detected networks, and enter the 
Wi-Fi password. Make sure to tap 

 at the top right of the screen 

to save the camera’s Wi-Fi connection settings.  
You can now unplug the Ethernet cable and move the camera to the 

desired location—as long as it is within range of your Wi-Fi router, 

the camera will automatically reconnect. Or you can also continue 

using the Ethernet connection—it can often provide a faster and 

more reliable internet connection but camera placement will be 

limited by the length of the Ethernet cable.

Connect the camera to the power adapter using the included USB 

cable, then plug the power adapter into a power outlet. 

The camera will begin rotating as part of its startup sequence.

Once ready, the camera goes into Wi-Fi configuration mode and 

talks you through the setup process. Listen carefully and follow the 

voice prompts to complete the setup of the camera.

If, for any reason, you’re having trouble joining the camera to your 

Wi-Fi network wirelessly, try using the Ethernet connection method to 

configure Wi-Fi connection settings for the camera.

Setting up your camera is quick and easy. Just follow these simple steps.

1

1

2

3

4

2

3

4

“AlwaysSafe”

Power Adapter

Micro-USB Connector

USB Cable

Ethernet Cable

Wi-Fi 

Router

Wait ~30s

• 

If you have problems setting up the camera with the app, try turning off 

“Mobile Data” or “Cellular Data” on your smartphone first. This will prevent 

your smartphone from automatically switching to cellular data for internet 

connection once it detects the SWANN_xxx network has no internet access.

•  The camera supports both 2.4GHz and 5GHz Wi-Fi networks. Try 

experimenting with both bands to see which one gives you better performance. 

As a general rule, the 5GHz band has a shorter range but is great for high 

bandwidth activities like online video streaming. The 2.4GHz band is better for 

long range but is more prone to interference from other wireless devices.

•  If your home Wi-Fi network does not immediately appear in the list of 

available Wi-Fi networks during the in-app setup, simply tap   to scan 

again and refresh the list.

•  Create a password for the camera when prompted by the app. (Please note 

the username of the camera is “admin”.) Password protection is designed to 

prevent someone from accessing your camera on another device. 

•  Want to securely share access to your camera with family members? We’ve 

made it easy—simply install the AlwaysSafe app on their smartphone, open 

the app, then tap 

+

 and scan the QR code you are sharing on your smartphone 

(  > 

Share

). The app will automatically pick up your camera. To log into your 

camera, provide your camera’s password (one-time process). From here on, 

your camera can be viewed anytime from their smartphone as long as there is 

internet access.

LAN

HEADS-UP!

Open the AlwaysSafe app when prompted, 

then wait for the app to detect the camera, 

and tap OK once the setup box appears on 

the screen to continue with the setup.

Tap to stop or start live view

Preview window.

Tap to start live view

Tap to capture a snapshot / 

record a video during live view

Tip: Snapshots & recordings are 

saved to the internal memory of 

your smartphone. Look for the 

AlwaysSafe folder

Tap to enable the talk function

Tip: It’s not unusual to hear 

audio feedback (echo, high-

pitched noise)—the camera’s 

mic is very sensitive (so you 

don’t miss hearing anything!) 

Try plugging in your earphones 

for a better experience

Quickly start live view of the last 

watched camera 

Want to learn more about using the AlwaysSafe app?  

Download the AlwaysSafe App Manual from: 

support.swann.com

Select the cameras to be 

displayed, if available
Multi-camera window options

Tip: Only one camera can be 

displayed at a time if streaming in 

“Clear” quality

Tap for a landscape (fullscreen) 

display of the live view window

Tap to hear or mute the sound

Manually add a camera using 

the QR code scan method

Tap to change the video 

stream quality between Fluent 

(smoother movement) and 

Clear (higher quality)

Tap to adjust color setting

Manage camera settings and 

features such as date & time, 

camera password, Wi-Fi 

connection, motion detection 

sensitivity, email notifications, 

share your camera, and more

Tap to enable pan & tilt controls

Tip: For continuous movement, drag and hold joystick 

in desired direction 

Tap to return to the 

Devices screen

Camera name and  

connection status 

Access app settings and 

general information

Note:

 The camera’s Wi-Fi configuration mode times out in 10 minutes. 

Simply restart the camera if you need more time to set it up.

Search, playback, and export 

events recorded on the 

microSD card

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