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Advanced security make easy 

 

Swann Security DVRx-2500 Email Alert Setup Guide 

 
 

 

 
This guide is for you to setup Email Alert for the DVRx-2500.  
 

Problem:  

You may experience not able to send email alert from your DVRx-2500 to an email 

address automatically when motion is detected on your computer. This is usually caused by 
misconfigured email settings, your Internet Service Provider’s SMTP (outgoing email server) 
blocking your internet connection to send out emails or your email server rejecting the emails. 
 

Solution:

  We can use Gmail’s SMTP service (free service) to provide a secure and reliable 

outgoing email service for your DVR.  It is fully encrypted and secure through the use of 

Secure 

Socket Layer

 

(SSL)

 
For Gmail account setup in details, please refer to Appendix A for Gmail setup! 
 
PLEASE NOTE: 
 
WHILE THIS GUIDE DETAILS THE USE OF GMAIL WITH OUR DVR, UNDERSTAND THAT WE 
CANNOT GIVE SPECIFIC GMAIL SUPPORT BECAUSE IT IS A 3

RD

 PARTY APPLICATION. WE 

INCLUDE THE GMAIL GUIDE AS AN EXAMPLE OF CONFIGURING THE DVR WITH AN EMAIL 
PROVIDER. 
 
WE HAVE BEEN ABLE TO USE GMAIL’S SERVICE TO CONFIGURE THE DVR TO SEND 
EMAILS. UNFORTUNATELY, NOT ALL EMAIL PROVIDERS WILL WORK WITH THE DVR, SO 
WE ALSO INCLUDE THE GMAIL GUIDE IN CASE YOU NEED A FALLBACK EMAIL 
PROVIDER. 

 

Created

 

by

 

the

 

Swann

 

Support

 

Team

  

AUS:

 

1300

 

138

 

324

 

For

 

further

 

information

 

please

 

call

   

USA:

 

1800

 

627

 

2799

 

 

             

INT:

 

+613

 

8412

 

4610

 

 

 

 

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Summary of Contents for DVRx-2500

Page 1: ...able outgoing email service for your DVR It is fully encrypted and secure through the use of Secure Socket Layer SSL For Gmail account setup in details please refer to Appendix A for Gmail setup PLEASE NOTE WHILE THIS GUIDE DETAILS THE USE OF GMAIL WITH OUR DVR UNDERSTAND THAT WE CANNOT GIVE SPECIFIC GMAIL SUPPORT BECAUSE IT IS A 3RD PARTY APPLICATION WE INCLUDE THE GMAIL GUIDE AS AN EXAMPLE OF CO...

Page 2: ...EVICES by using the navigation keys and press SELECT key as shown on the left Fig 1 STEP 2 Once you are in DEVICE MANAGEMENT choose ALARM icon by using the navigation key and SELECT key as shown on the right Fig 2 Created by the Swann Support Team AUS 1300 138 324 For further information please call USA 1800 627 2799 INT 613 8412 4610 2 6 ...

Page 3: ...need to press the SELECT key twice on the intended field Then an on screen keyboard will appear Using the navigation keys and SELECT key enter in the relevant information Once the intended field is complete select the Enter icon within the on screen keyboard to exit the on screen keyboard The settings needed on this screen are the settings from your Gmail account Fig 4 Created by the Swann Support...

Page 4: ...MAIL your Gmail email address SSL ON SEND PW your Gmail password SMTP PORT 00465 RECV EMAIL recipient email address SMTP smtp gmail com STEP 6 Once the settings have been applied you should see a screen like the one on the right Press the SELECT key again to clear the confirmation Finally use the navigation keys to choose EXIT and go back to the live screen Fig 6 That s all for setting up Email Al...

Page 5: ...t process the email correctly You can use a free Gmail account as a post office to send out your alert emails Firstly you will need to go to www gmail com and setup an account After you have setup your account you can log in and get it ready to send out your emails From the main page click Settings Created by the Swann Support Team AUS 1300 138 324 For further information please call USA 1800 627 ...

Page 6: ...2799 INT 613 8412 4610 6 6 In Settings follow this procedure 1 Click on Forwarding and POP IMAP 2 Click on Enable POP for all email 3 Click on Save Changes That s Gmail configured now to set up the DVR to use Gmail as the sending email account Please copy down your Gmail email address and password you have created for later use ...

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