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Playback & Backup

The Search function gives you the ability 
to search for and play previously record-
ed videos as well as snapshots that are 
stored on your DVR’s hard drive. You have 
the choice of playing video that matches 
your recording schedule, manual record-
ings or motion events only. The Backup 
function gives you the ability to save im-
portant events (both video and snapshots) 
to a USB a flash drive.

Summary of Contents for DVR-1590 Series

Page 1: ...Security Made Smarter PRO SERIES HD Professional HD Security System INSTRUCTION MANUAL ...

Page 2: ...esponsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a de vice operated pursuant to the provision...

Page 3: ...tinue 6 Enter a new password see bottom left example The password has to be a minimum of six characters and can contain a mixture of numbers and letters Use a password that you are familiar with but is not easily known to others 7 Write down your password in the space provided below for safe keep ing 8 Complete the Startup Wizard as normal the settings that you previ ously selected in the Startup ...

Page 4: ...rm Motion 23 Motion Detection 25 Motion Detection Tips 26 Device PTZ 27 Controlling your PTZ Camera 28 Creating a Preset 29 Recording Configuration 30 Record Record 31 Record Schedule 32 Capture Capture 33 Capture Schedule 34 Playback Backup 35 Search General 36 The Playback Interface 37 Playback Smart 39 Search Events 41 Search Picture 42 Playing a Slideshow 43 System Configuration 44 Display Out...

Page 5: ...5 Contents System Info 62 System Channel Info 63 System Record Info 64 Search Log 65 Glossary 66 Warranty Information 71 Helpdesk Technical Support 72 ...

Page 6: ...DVR Each camera connected will be displayed on screen You can check the status or operation of your DVR and cameras using the icons and Menu Bar on the Live View screen Right click the mouse to access the Menu Bar CH1 CH2 19 07 2016 04 30 15 PM CH3 CH4 CH1 19 07 2016 04 30 15 PM ...

Page 7: ...icons on the Live View screen The date and time as well as the name for each camera is also displayed Double click a live video channel to view full screen Click drag a live video channel to reposition it To access the Main Menu right click the mouse on the Live View screen to display the Menu Bar see page 8 for more information CH1 CH2 19 07 2016 04 30 15 PM CH3 CH4 Camera Toolbar Status Icons Me...

Page 8: ...e This icon indicates that your DVR is de tecting motion from the camera This icon indicates that your DVR is re cording at 720p 1280 x 720 resolution This icon indicates that your DVR is re cording at 1080l 960 x 1080 resolution This icon indicates that the channel displaying this message has lost the feed from its camera The Camera Toolbar provides quick access to video playback manual capture z...

Page 9: ...s on the Live View screen The date and time as well as the name for each camera is also displayed Double click a live video channel to view full screen Click drag a live video channel to reposition it To access the Main Menu right click the mouse on the Live View screen to display the Menu Bar see page 10 for more information CH1 CH2 19 07 2016 04 30 15 PM CH3 CH4 Camera Toolbar Status Icons Menu ...

Page 10: ...will be the same This icon indicates that your DVR is de tecting motion from the camera This icon indicates that your DVR is re cording at 720p 1280 x 720 resolution This icon indicates that your DVR is re cording at 1080l 960 x 1080 resolution This icon indicates that the channel displaying this message has lost the feed from its camera This icon indicates that your DVR is re cording at 1080p 192...

Page 11: ...that are avail able on your DVR You can also access pre viously recorded video for playback and to copy to a storage device such as a USB flash drive To maintain system integrity a firmware upgrade can be performed when available and access to the Shutdown menu to restart or safely turn off your DVR ...

Page 12: ...are categorised on the left hand side of the Menu Clicking each category will reveal a number of tabs or sub categories that can be changed from their de fault value To exit or access the previous menu right click the mouse Save changes that have been made or restore default settings ...

Page 13: ...e Main Menu You can change the resolution bitrate OSD on screen dis play position as well as image settings for hue brightness contrast and saturation Your DVR has controls for detecting mo tion allowing you to define specific are as to alert you to a potential threat in and around your home You also have the abil ity to create one or more zones for privacy ...

Page 14: ... changes the color mix of the image Bright This changes how light the image appears to be Contrast This increases the difference between the blackest black and the whitest white in the image Saturation This alters how much color is displayed in the image The higher the saturation the more bright and vivid colors will appear Use the slider to adjust each setting When finished click the Save button ...

Page 15: ...played in a public area shop warehouse school etc but you don t want others to see an image from the camera Show Time By default the date and time is displayed in Live View mode You can disable this if you wish Don t forget to click Save to apply settings Use the Copy function to apply all settings to the other cameras Click the Default button to revert back to default set tings Click the Close bu...

Page 16: ...reate one or more masks see page 17 Creating a Privacy Mask Don t forget to click Save to apply settings Use the Copy function to apply all settings to the other cameras Click the Default button to revert back to default set tings Click the Close button to exit the Main Menu This function can be used to obscure all or part of your image for privacy up to four privacy masks can be created per camer...

Page 17: ...provided on the left two masks have been created to block out cars and pedestrians adjacent to the front yard of the house This will minimise false triggers and block movement that is not rele vant to entry via the front entrance 3 When finished right click to exit then click Save to apply Areas obscured by a mask won t be shown live or recorded see below left To remove a mask click on the relevan...

Page 18: ...rdless of what is happening on screen VBR Variable Bitrate utilises a bitrate and bandwidth that changes when your DVR is recording The bitrate will increase or de crease depending on how complex the scene is Which method should I choose Scene complexity can vary significantly over several hours of recorded video and the bitrate you select for re cording will have an effect on image quality bandwi...

Page 19: ...choosing VBR you can select the recording quality that will define the variable bitrate used You can select from worst to best Bitrate Mode You have the choice of selecting a predefined or user de fined bitrate For most instances the default selection will be suitable Bitrate The amount of data that your DVR will use to record video The higher the bitrate the more space each recording will consume...

Page 20: ...gardless of what is happening on screen VBR Variable Bitrate utilises a bitrate and bandwidth that changes when your DVR is recording The bitrate will increase or de crease depending on how complex the scene is Which method should I choose Scene complexity can vary significantly over several hours of recorded video and the bitrate you select for re cording will have an effect on image quality band...

Page 21: ...ost instances the default selection will be suitable Bitrate The amount of data that your DVR will use to record video The higher the bitrate the more space each recording will consume on the hard drive The default bitrate is 4096Kbps Change the bitrate if you re having issues streaming to your mobile device via the HomeSafe View app when selecting Mainstream in Live mode to view your cameras Decr...

Page 22: ...itrate The amount of data that your DVR will use to stream video to your mobile device For cameras that monitor medium to high traffic areas increase the bitrate to add more detail to the camera s image but just be aware this will also increase the bandwidth required Increase the bitrate in small doses until you are satisfied with the image quality Audio Click the checkbox if you have an audio sou...

Page 23: ...rding This option instructs your DVR to record for a set period of time after an event has occurred For most instances the default se lection will be suitable however you can change this if you wish Show Message When motion has been detected the motion icon will appear on screen Click the checkbox if you want to disable this Send Email Click the checkbox to enable your DVR to send an email alert w...

Page 24: ...able Analog Channels This option instructs your DVR to trigger additional cameras to start recording when motion has been detected Click the checkbox to select all cameras or click on the individual camera num ber that you want to trigger for recording Don t forget to click Save to apply settings Use the Copy function to apply all settings to the other cameras Click the Default button to revert ba...

Page 25: ... square can be enabled to detect motion The same action also applies to delete an area that has been created In the example provided a motion detection area has been created for the front yard but excludes objects such as trees as well as cars and pedestrians adjacent to the front yard of the house Anyone who walks along the path via the front entrance and approaches the front door will be detecte...

Page 26: ...ng your cameras to overlook cars in the driveway and similar locations can be very useful Avoiding False Triggers 1 A tree shrub or foliage that is blown by the wind angle the camera so wind blown objects are out of the camera s view or use the camera motion detection area settings to exclude these areas from detection 2 People moving along sidewalks or streets that are close to your home aim your...

Page 27: ...ue address assigned to it channel 1 is 001 channel 2 is 002 etc Most PTZ cameras have their address or ID set to 001 therefore when connecting to a channel other than channel 1 the channel address will have to be changed to match the same address used by the camera For example if the cam era is connected to channel 3 click the drop down menu select CH3 and change the address to 001 Select CH1 and ...

Page 28: ... slow the camera will pan or tilt Move the slider to decrease or increase the speed 4 Click this to access the Preset panel This allows you to create multi ple preset positions and to access the camera s on screen display Click again to close 5 This allows you to zoom into an object and to control the level of focus depending on the camera you have the iris control may not be availa ble 6 Click th...

Page 29: ...ll a particular position click the dialogue box input a number then click GO TO The camera will then move to that particular position When creating a preset position you may want to make note which po sition is assigned to each number 2 Click the dialogue box to change the length of time in seconds the camera will stay at a particular position before moving to the next po sition 3 Click this to go...

Page 30: ...d and Capture menus that are accessible from the Main Menu From here you can access and change the default recording schedule presented as a 24 hour 7 days a week grid and is color coded for each camera connected You can also enable and set a schedule for your DVR to take a snapshot each time an event occurs ...

Page 31: ...m video will be used This requires less bandwidth to stream the video from your DVR to your mobile device Mainstream video is used for playback when using your DVR directly If remote playback is not required you can se lect Mainstream recording only PreRecord Allows your DVR to record for a number of seconds before an event occurs It s recommended to leave this enabled Don t forget to click Save t...

Page 32: ... more sections that have re cording enabled In the above example a Motion recording schedule has been created for 12 00 a m to 06 00 p m and a Normal recording schedule for 06 00 p m to 12 00 a m Sunday to Saturday To search for and play previous Normal and Motion recordings see page 36 Search General Don t forget to click Save to apply settings Use the Copy function to apply all settings to the o...

Page 33: ... been detected according to the in terval selected Adjust accordingly Manual Capture Enable this feature if you would like to manually take a snapshot using the Manual Capture button on the camera toolbar As this is an added feature a capture schedule is not enabled by default To enable this see page 34 Capture Schedule Don t forget to click Save to apply settings Use the Copy function to apply al...

Page 34: ...same action can also be applied if Normal or Motion capture mode is not required on one or more sections that have been enabled In the above example a Motion capture schedule has been created for 12 00 a m to 06 00 p m and a Normal capture schedule for 06 00 p m to 12 00 a m Sunday to Saturday Don t forget to click Save to apply settings Use the Copy function to apply all settings to the other cam...

Page 35: ...ly record ed videos as well as snapshots that are stored on your DVR s hard drive You have the choice of playing video that matches your recording schedule manual record ings or motion events only The Backup function gives you the ability to save im portant events both video and snapshots to a USB a flash drive ...

Page 36: ...s on those particu lar dates that match your search criteria Click on a date that you want to select for playback 7 When selecting all cameras for playback this will indicate the chan nels that match your search each channel will be highlighted in blue with an orange triangle You can leave the default selection or you can select specific cameras for playback click the checkbox then select the chan...

Page 37: ...are your reverse slow motion play pause stop and fast forward controls Subsequent presses of the reverse slow motion and fast forward buttons will in crease the speed of each action 3 Select a camera click this button then click and drag an area to get a close up view Use the picture in picture screen to select a differ ent area to view Right click to exit continued on next page The Playback Inter...

Page 38: ...n fin ished 5 Click this button to mute the audio Click again to unmute 6 Click and hold the slider left or right to change the volume level Video Type Indicates the video type on the timeline Smart Mode This mode allows you to define a specific area of the video which then makes it easier to find what you are searching for see page 39 Smart Mode The Playback Interface CH1 CH2 22 08 2016 12 57 58 ...

Page 39: ...play video based on those defined areas To commence Smart mode select a camera that you would like to search on if the video is not playing click play 1 You can leave the default selection or you can click each dialogue box to enter a specific start and end time 2 Click this button to define one or more areas that you want to search for The camera will be shown full screen and the Smart mode contr...

Page 40: ...shed click the search button to play video based on the ar eas defined You ll be returned back to the playback interface Segments matching your search criteria will be shown on the timeline in dark green as il lustrated bottom left CH1 22 08 2016 08 51 03 AM 9 8 CH1 CH2 22 08 2016 08 47 19 AM CH3 CH4 22 08 2016 08 47 19 AM 22 08 2016 08 47 19 AM 22 08 2016 08 47 19 AM Play Segments matching your s...

Page 41: ...ackup Click this to copy all motion events that match your search criteria Search Click this to display a list of motion events that match your search criteria as shown above Double click an event to play the event will play full screen Click the checkbox next to each event to select it Backup Click this to copy selected motion events For the backup type leave the default selection or change to th...

Page 42: ...lect the type of snapshot you would like to search on Quick Backup Click this to copy all snapshots that match your search criteria Search Click this to display a list of snapshots that match your search criteria as shown above Double click a snapshot to display it full screen You can also play a slideshow see page 43 Playing a Slide show Click the checkbox next to each event to select it a maximu...

Page 43: ...shot or group of snapshots 6 Click this to view a single snapshot at a time 7 Click this to view four snapshots at a time 8 Click this to view eight snapshots at a time Right click to exit Playing a Slideshow CH1 CH2 28 09 2016 10 40 26 PM 28 09 2016 10 40 26 PM CH4 28 09 2016 10 40 27 PM CH5 28 09 2016 10 40 27 PM Play CH3 28 09 2016 10 40 26 PM CH1 28 09 2016 10 40 31 PM CH2 28 09 2016 10 40 31 ...

Page 44: ...erates Some of the options such as display resolution time zone email configuration Daylight Saving and pass word creation are configured during the Startup Wizard For experienced network users your DVR provides options that can be configured to suit your particular re quirements You can also perform a firm ware upgrade when available ...

Page 45: ...ll give you the best quality Make sure your TV supports the resolution selected For audio out via HDMI select 1280 x 720 720p or 1920 x 1080 1080p Transparency Click and hold the slider left or right to change how transparent the Menu Bar and Main Menu will appear on screen Adjust accordingly Support Overscan Is mainly used on older television sets to display the entire viewable area correctly on ...

Page 46: ...ic IP Address Each device on your network must have a unique IP ad dress A typical address might be 192 168 1 24 or something similar Subnet Mask This allows the flow of network traffic between hosts to be segregated based on a network configuration A typical address might be 255 255 255 0 or something similar Gateway This allows your DVR to connect to the internet This is typical ly the same IP a...

Page 47: ...ly configure the router for the purposes of remote access This is not required when using UID to access your DVR via the Home Safe View app You can enable UPNP if required Don t forget to click Save to apply settings Click the Default button to revert back to default set tings Click the Close button to exit the Main Menu ...

Page 48: ... screen stating if the test has been successful Click OK to continue Check the inbox on your device to make sure the test email has been received If it s not in your inbox check your junk or spam folder Email not working Please try the following 1 Check that your email and password are correct 2 Located at the back of your DVR you should see one or two flashing LEDs above the Ethernet port If you ...

Page 49: ... It s recommended to leave the default schedule in place in case there is an exception that you need to be alerted to Channel Select a camera that you would like to edit Each square represents 30 minutes Using the mouse click on a par ticular square to change or click and drag the mouse over the squares corresponding to your desired time period In the above example a Motion email alert schedule ha...

Page 50: ...unt Password Enter the password for your account Test DDNS Click this button then click OK to confirm your account details After a short moment you will see DDNS test is successful Click OK to close Don t forget to click Save to apply settings Click the Default button to revert back to default set tings Click the Close button to exit the Main Menu Prior to developing our SwannLink Peer to Peer tec...

Page 51: ...er load the VLC media player software Click Media then Open Network Stream 2 Enter the IP address of your DVR on your DVR click Network in the Main Menu to display the IP address into VLC The following is an example of what you need to enter rtsp 192 168 99 160 554 ch01 0 rtsp 192 168 99 160 This is the IP address of your DVR 554 This is the RTSP port of your DVR ch01 This represents channel 1 To ...

Page 52: ...and time are not correct click this button to update then click OK to continue Don t forget to click Save to apply settings Click the Default button to revert back to default set tings Click the Close button to exit the Main Menu The NTP Network Time Protocol func tion allows your DVR to automatically sync its clock with a time server This gives it the ability to constantly have an accurate time s...

Page 53: ...lick the checkbox to select the hard drive then click this button to format A message will appear noting that all data will be erased Click OK to continue Please note From time to time we recommend that you format the hard drive This ensures that your DVR runs efficiently and main tains system integrity Connect a USB flash drive to copy events that you want to save Remem ber formatting the hard dr...

Page 54: ...ong This is a longer test that verifies the above as well as performing a surface scan to reveal problematic areas if any and forces bad sector relocation When performing a test your DVR will continue to work as normal In most circumstances the information here will not be needed for gen eral use of your DVR however one of our Swann Helpdesk Technical Support staff may ask you to access this if yo...

Page 55: ...n or city Language Select a language you would like the system menus to be displayed in Multiple languages are available Video Format Select the correct video standard for your country USA and Canada are NTSC UK Australia and New Zealand are PAL Menu Timeouts Click the drop down menu to select the time your DVR will exit the Main Menu when idle You can also disable this by selecting OFF password p...

Page 56: ...Saving starts and ends Week Select the month a particular day and time when Daylight Saving starts and ends For example 2 a m on the first Sunday of a particular month Date Select the start date click the calendar icon end date and time when Daylight Saving starts and ends Don t forget to click Save to apply settings Click the Default button to revert back to default set tings Click the Close butt...

Page 57: ...button 2 Click the drop down menu to enable 3 Enter a user name and password 4 Click the Save button enter the admin password then click OK to confirm To change permissions click the Permission button then select which options you would like to enable Click the All button to select all op tions Click the Save button then click OK to close Don t forget to click Save to apply settings Click the Defa...

Page 58: ...m a USB flash drive Select the firmware file then OK to confirm When the firmware upgrade has completed your DVR will reboot automatically Load Settings Click this button to import a configuration file containing all the settings that you have customised Load Default Click this button to restore factory default settings Save Settings Click this button to export a configuration file containing all ...

Page 59: ... the event selected Buzzer Click the drop down menu and select the time period for the internal buzzer to activate for the event selected Don t forget to click Save to apply settings Click the Default button to revert back to default set tings Click the Close button to exit the Main Menu Whenever there is an event or if your DVR displays abnormal be haviour you can be alerted to in multiple ways s...

Page 60: ...rmware is available for download Click the checkbox if you would like to disable this feature Detect Click this button to check if new firmware is available Upgrade Click this button to upgrade the firmware from a USB flash drive Select the firmware file then OK to confirm When the firmware upgrade has completed your DVR will reboot automatically Don t forget to click Save to apply settings Click ...

Page 61: ...ptions that have been selected for your DVR to function Each action that your DVR per forms as well as events detected are logged which you can search and view If you call our helpdesk for assistance our staff may ask you to access these tabs to assist them in solving any technical issues that you may be having ...

Page 62: ...e our staff may ask you to access this tab to assist them in solving any technical issues that you may be having Displays technical in formation about your DVR as well as your device ID and QR code If you call our helpdesk forassistance ourstaff may ask you to access this tab to assist them in solving any technical issues that you may be having Don t forget to click Save to apply settings Click th...

Page 63: ...instream and Substream settings used for each camera connected If you call our helpdesk for assistance our staff may ask you to access this tab to assist them in solving any technical issues that you may be having Click the Close button to exit the Main Menu ...

Page 64: ...ays the recording settings for each camera connected If you call our helpdesk for assistance our staff may ask you to access this tab to assist them in solving any technical issues that you may be having Click the Close button to exit the Main Menu ...

Page 65: ...e to search for Search Click this to display a list of log files that match your search criteria Double click a file to display information about that log Backup Click this to copy the log files that match your search criteria Insert a USB flash drive to your DVR then click Save You have the choice of formatting the flash drive or creating a new folder if required Click OK to save then click Close...

Page 66: ...our internet service provider Auto focus Will adjust the lens of your camera to focus on an object being viewed Bandwidth In computer networks bandwidth is used as a synonym for data transfer rate the amount of data that can be carried from one point to another in a given time period usually a second Network bandwidth is usually expressed in bits per second bps Bitrate The amount of data that your...

Page 67: ...at pictures are displayed to create a video feed The unit of measurement is frames per second fps Gateway Is a node or router that routes traffic from a device on your home network to the outside network that is providing access to the internet H 264 Mass video data requires increased storage capacity To resolve this issue video compression technologies are used to reduce the data while maintainin...

Page 68: ...rocessed to display the correct aspect ratio Pack Duration Instructs your DVR or NVR to split recordings into dis crete units Each unit can be a maximum of 60 minutes in length Your DVR or NVR will play these as one continual video PAL Is the video system used in the United Kingdom Australia and most European countries In PAL 25 frames are transmitted each second Post record Instructs your DVR or ...

Page 69: ...y not be able to connect to the internet Time Server Is a server that reads the actual time from a reference clock and distributes the information to its clients on the network Time Zone Is a region that observes a uniform standard time for le gal commercial and social purposes It is convenient for areas in close communication to keep the same time Timestamp Is a sequence of characters or encoded ...

Page 70: ...Dynamic Range Is technology to balance out images that have a large dynamic range An example of this situation would be if an indoor camera were pointing towards a window or building entrance The image produced by the camera during the day would be extremely washed out due to the high brightness of the incoming light ...

Page 71: ...in The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the respon sibility of the end user This warranty applies to the original purchaser of the product only and is not...

Page 72: ...ical Support Website support swann com Telephone Helpdesk USA Toll Free 1 800 627 2799 USA Parts Warranty 1 800 627 2799 M F 9am 5pm US PT AUSTRALIA 1800 788 210 NEW ZEALAND Toll Free 0800 479 266 UK 0808 168 9031 M1590_1600_4575VER1E101016 Swann 2016 Security Made Smarter ...

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