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Dummy PIR Camera

Hidden Monitoring & Surveillance

If this device does not work when you first plug it in, 
do not take it back to the store. 

Contact the Swann Helpdesk using our fast e-mail service 

[email protected]

 or call us on one of the Toll-Free 

numbers shown on the back cover of this booklet.

Most problems can be quickly and easily fixed with a simple 
e-mail or a quick chat with one of our friendly technical staff. 
(Toll-Free available in the US and Australia only)

Installation Guide

English

Swann Technical Support

All Countries E-mail: 

[email protected]

Telephone Helpdesk

UNITED STATES toll free

877-274-3695

(Sun-Thurs, 2pm-10.30pm PST)

800-627-2799

(Mon

-

Fri, 9am-1pm PST)

USA Exchange & Repairs

562-777-2551

(Mon-Fri, 9am-5pm PST)

AUSTRALIA toll free

1300 13 8324 

(Mon-Fri, 9am-5.30pm Aus EST)

International 

 +61 3 8412 4610

(Mon-Fri, 9am-5.30pm Aus EST)

See http://www.worldtimeserver.com for information on different time zones

and the time in Melbourne Australia compare to your local time.

Swann Communications warrants this product against defects in workmanship and material for 
a period of one (

1

) year from it’s original purchase date. You must present your receipt as 

proof of date of purchase for warranty validation. Any unit which proves defective during the 
stated period will be repaired without charge for parts or labour or replaced at the sole 
discretion of Swann. The repair or replacement will be warranted for either ninety days or the 
remainder of the original one year warranty period, whichever is longer. The end user is 
responsible for all freight charges incurred to send the 

 to Swann’s repair centres. 

shipping from and to any country 

other than the country of origin. The warranty does not cover any incidental, accidental or 
consequential damages arising from the use of or the inability to use this 

. Any costs 

associated with the fitting or removal of this product by a tradesman or other person or any 
other costs associated with its use are the responsibility of the end user. This warranty applies 
to the original purchaser of the 

 only and is not transferrable to any third party.

Unauthorised end user or third party modifications to any component or evidence of misuse or 
abuse of the device will render all warranties void.

product

The 

end user is responsible for all shipping costs incurred when 

product

product

Help Desk / Support Details

Warranty  Information

www.swannsecurity.com

8

Color CCD camera concealed in a PIR sensor case

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