© Swann Communications 2011
Warranty Information
Helpdesk / Technical Support Details
Swann Technical Support
All Countries E-mail: [email protected]
Telephone Helpdesk
See http://www.worldtimeserver.com for information on time zones and the current time in
Melbourne, Australia compared to your local time.
USA
toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
1-800-627-2799 (Option 1)
(M-F, 9am-5pm US PT)
AUSTRALIA
toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND
toll free
0800 479 266
UK
0203 027 0979
Swann Communications warrants this product against defects in workmanship and material for a period of
one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for
warranty validation. Any unit which proves defective during the stated period will be repaired without charge
for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight
charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping
costs incurred when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of
or the inability to use this product. Any costs associated with the fitting or removal of this product by a
tradesman or other person or any other costs associated with its use are the responsibility of the end user.
This warranty applies to the original purchaser of the product only and is not transferable to any third party.
Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the
device will render all warranties void.
For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to major failure.
By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by
local laws, regulations and legal rights will take precedence.
Swann Communications USA Inc.
12636 Clark Street
Santa Fe Springs CA 90670
USA
Swann Communications
Unit 13, 331 Ingles Street,
Port Melbourne Vic 3207
Swann Communications LTD.
Stag Gates House
63/64 The Avenue
SO171XS
United Kingdom
FCC Verification
This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and the receiver
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help
WARNING:
Modifications not approved by the party responsible for compliance could void user’s authority to
operate the equipment.
