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SWAGTRON EB5 Pro Plus Electric Bike
1-Year Limited Hardware Warranty
Your SWAGTRON
®
EB5 Pro Plus E-Bike (“Product”) includes a One-Year Limited Hardware Warranty (“Warranty”).
The Warranty covers product defects in materials and workmanship under normal use. This Warranty is limited to
residents of the United States and Canada only and is available only to original purchasers. This Warranty gives you
specific legal rights and you may also have other rights which vary from state to state.
This Warranty starts on the date of your purchase and lasts for one (1) year (the “Warranty Period”). The Warranty
Period is not extended if the Product is repaired or replaced. We may change the availability of this limited warranty
at our discretion, but any changes will not be retroactive.
Warranty services are provided by SWAGTRON
®
. If a hardware defect arises and a valid claim is received within
the Warranty Period, at its option and to the extent permitted by law, SWAGTRON
®
will: (1) repair the hardware
defect by using new or refurbished parts that are equivalent to new in performance and reliability; or (2) exchange
the Product with a product that is new or refurbished which is substantially equivalent to the original product.
This Warranty is for one replacement only of like-items and does not cover items out of production if the product
is no longer made or stocked. This Warranty is not assignable or transferable. The original purchaser may call
SWAGTRON’s toll-free number at 1-844-299-0625 for service request.
When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes
SWAGTRON
®
’s property. This warranty only covers technical hardware defectiveness during the warranty period and
under normal use conditions. SWAGTRON
®
does not warrant uninterrupted or error-free operation of this Product.
Return shipping shall only be provided for Products dead on arrival (“DOA”) within thirty (30) days of purchase only.
All other returns/repairs shall require payment of shipping cost at discounted rate to be determined as follows:
