Please contact SVSi technical support at [email protected] or 256.461.7143 x9900
for any installation issues. Visit our support webpage at support.svsiav.com.
Distribution Switching Recording Windowing Wall Processing Control
Southern Vision Systems, Inc.
256. 461.7143
www.svsiav.com
SVSi is a trademark of Southern Vision Systems, Inc. in the United States and other countries. All other brand names, product names and trademarks
are the property of their respective owners. Certain trademarks, registered trademarks, and trade names may be used to refer to either the entities claiming
the marks and names or their products. SVSi disclaims any interest in the marks and names of others.
800DOCN2X43QSREV1.2
Made in the USA.
N2X43
QUICK START
Troubleshooting Guidelines
Optional Accessory:
N9312 12V External Power Supply
Problem
Possible Solutions
“Local Play” graphic is displayed.
• Verify Decoder is assigned to view a valid stream
in the N-Able matrix.
• Verify Decoder is currently in “live play” mode
(black text on matrix view).
• Verify network is properly configured and set up. If
needed, connect Encoder directly to Decoder to
verify network issues.
“Host Play” graphic is displayed.
• Verify Encoder is in live play mode (black text in
matrix).
• Verify source is attached and is outputting a valid
signal (DVI light on Encoder is lit).
“Unsupported Resolution” graphic
is displayed.
• Change source resolution to a valid resolution (try
720p60).
• Verify cabling is correct.
“Copy Protected Content” screen is
displayed.
• Contact SVSi technical support.
Black screen/no graphic is
displayed.
• Set Decoder to local play. If the local play graphic
does not appear, check the display input settings
and cabling.
• If local play appears, set Decoder to live play and
verify network is configured properly.
No audio is detected.
• If there is no audio on all
Decoders, verify audio
settings are correct on Encoder.
• If there is no audio on a single Decoder, verify
audio settings are correct on Decoder.
Congratulations on the purchase of your N2X43 series product — part of SVSi’s family of
Networked AV products. SVSi’s N2X43 product line includes the N2143 HD Encoder and the
N2243 HD Decoder. An SVSi Networked AV system is comprised of video and/or audio encoders,
decoders, and other network accessories including recording solutions, multi-window processing,
audio-only end points, and system controllers. The system allows you to distribute HD Video,
Audio and Control across a gigabit Ethernet network. Options are available for recording,
playback, and wall processing.
Network Bandwidth per video stream = 20-500Mbs (user-selectable). Units should be connected to a gigabit
Ethernet layer-3 switch supporting IGMP-query. Please contact SVSi to obtain a pre-configured switch.
N2243 HD Decoder Rear View
1.7
1.7
1
N2143 HD Encoder Rear View
7.888
1
2
3
4
5
6
7
8
1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet
Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet
Switch Port
5) Infrared (IR) Emitter Connection
6) RS232 Connection
7) Analog Audio Input Connection
8) USB (Standard-B) PC Host Connection
9) Pass-Through DVI-D Connection
7.888
1
2
3
4
5
6
13
11
11
12
14
9
10
10
10) KVM Status Indicators
11) DVI-I Digital with 7.1 Audio or Analog Video
Input
12) Analog Audio Output Connection
13) USB (Standard-A) Keyboard or Mouse
Connection
