SVAGO ZG-Recliner SV-200, Use And Care Manual

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Svago products have the following warranty:
Svago ZG-Recliners have a one year in home warranty. Svago customer service will not
issue Return Material Authorizations (RMAs) for products. In case of missing parts or
service issues, please contact the Svago service department.
SERVICE AND TECHNICAL SUPPORT
• Consumers may contact Svago’s Customer Service Department by calling us at
1-877-977-0656, between 9:00am and 5:00pm PST, Monday through Friday,
emailing us at service@svago.com, or visiting our website at www.svago.com.
• Consumers are required to provide the unit serial number and dated proof of
purchase (sales receipt) when they contact the Svago service department regarding a
repair.
• A Svago customer service representative will attend to most consumer inquiries but
in some cases a technical service specialist will be required to provide enhanced
support.
Non-warranty repair is provided on a ‘per incident’ basis. Svago customer service will
verify that the unit has failed and provide instructions for repair. All applicable repairs,
parts, shipping, handling, local tax and a ‘per incident’ fee will be charged for
non-warranty repairs and support calls.
• Proof of purchase (original receipt) is required for all warranty repairs or servicing.
WARRANTY INFORMATION
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