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Surveillix SURVEILLIX SWIP-16, User Manual

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Surveillix SURVEILLIX SWIP-16 User Manual Download Page 16

16 

 

NVR CONTENTS 

 

Identify the following components to make sure everything has been properly included with your new NVR Software CD. If any of the 
following items are missing, contact your dealer to arrange a replacement.  
 

 

Included Component List: 

 

 

 

 

Manual (PDF) 

Software Installation CD 

•

 

Toshiba NVR Software 

•

 

Surveillix Central Station (SCS) 

•

 

Emergency Agent 

•

 

Remote Software 

•

 

Backup Viewer 

•

 

Digital Signature Verifier 

 

1

Network Video Recording Software

NVR

User Manual

Please carefully read these instructionsbefore using this product.

Savethis manual for future use.

Summary of Contents for SURVEILLIX SWIP-16

Page 1: ...1 Network Video Recording Software NVR User Manual SWIP 32 SWIP 16 SWIP 8 Models Please carefully read these instructions before using this product Save this manual for future use...

Page 2: ...ii...

Page 3: ...SINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGEN...

Page 4: ...iv...

Page 5: ...ve Camera Options 21 Live Digital Zoom 21 Camera View 22 Recording Status Indicator 22 Special Recording 22 Screen Division Buttons 23 Custom Live View Divisions 24 SETUP OPTIONS 25 Setup Overview 26...

Page 6: ...p 44 Disk Management 44 User Management 45 Add a New User 45 User Rank 46 Changing the Administrator Password 46 Default Administrator Password 46 Log Management 46 Setup Log Management Options 46 Sta...

Page 7: ...ting up a PTZ Camera 68 Enable the PTZ Settings 68 Advanced PTZ Setup 69 Creating and Viewing Preset Positions 69 Creating a Preset 69 Viewing a Preset 69 PTZ Address Settings 70 Accessing PTZ Menus 7...

Page 8: ...Filter Event List 93 Add Items to Alarm Confirm List 94 Search Alarm Window 95 View Recorded Video 95 Export Video 95 Remote Software Overview 96 Remote Software Setup 97 Installing Remote Software 97...

Page 9: ...troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make...

Page 10: ...10...

Page 11: ...nnect remotely through DSL Cable Modems ISDN or 56K dial up This NVR Software enables users to establish recording schedules create motion detection zones and use PTZ controls for each of the system s...

Page 12: ...z ECC X 3GB DDR2 SDRAM Memory 400Mhz ECC X CD ROM AND DVD Read Write Devices 16X or more CD RW DVD RW R X X Graphics Cards 128MB PCI PCIe AGP Graphics adapter X X Keyboard and Mouse Entry Level PS 2 U...

Page 13: ...User Defined Access Image Compression Dependant on Camera MJPEG MPEG4 H 264 Motion Detection Up to 15 Regions Per Ch Adjustable Sensitivity Emergency Agent Transmitted Via TCP IP Pop Up Window Digita...

Page 14: ...14...

Page 15: ...15 GETTING STARTED This chapter includes the following information Software CD Contents...

Page 16: ...ct your dealer to arrange a replacement Included Component List Manual PDF Software Installation CD Toshiba NVR Software Surveillix Central Station SCS Emergency Agent Remote Software Backup Viewer Di...

Page 17: ...17 NVR BASICS This chapter includes the following information Installing the NVR Software Registering the NVR Software Becoming familiar with the Display screen Defining Screen Divisions...

Page 18: ...the NERO CD 2 Follow the on screen instructions 3 Restart the system Installing the NVR Software CAUTION NERO Burning Rom must be installed on the PC prior to installing the NVR Software Failure to d...

Page 19: ...C address of the computer running the software The following steps illustrate how to obtain a unique System ID Locating the System ID 1 From the Display screen click Setup 2 Click Network Cameras 3 Cl...

Page 20: ...ng the Upgrade 1 Return to Setup Network Cameras License 2 Enter the Unlock Code generated by the Surveillix Registration Site into the License Key box 3 Click Register and confirm that the new Licens...

Page 21: ...play these options Full Screen Instant Recording Search In Live Digital Zoom Live Digital Zoom Zoom in on an image while watching live video with network video cameras 1 Double click the live video fe...

Page 22: ...VR Special Recording Text is displayed on the camera indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with a given camera is activated INSTANT...

Page 23: ...rea To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 2nd Nine Camera View Displays cameras 8 16 in the Video Display Area To return to...

Page 24: ...ayed once once in 4 camera view once in 9 camera view etc Both analog and IP video cameras can be moved Create custom live view divisions 1 On the Live View screen click Setup and then click General 2...

Page 25: ...25 SETUP OPTIONS This chapter includes the following information Setup Overview Camera Setup Motion Schedule Network Information Administrative...

Page 26: ...recorded video that is saved on the DVR and keep it longer You can optimize the type of recording done by adding motion detection to this as well again increasing the amount of useful video DVR Access...

Page 27: ...mera to be edited Selected Camera Display Displays the live camera feed from the camera selected Sensor Connection Specify which sensors are currently in use Camera Name Specify a name for each camera...

Page 28: ...ot Toshiba VivoTek Connecting a Network Device Connecting Manually 1 From the Display screen click Setup 2 Click Network Video 3 Click the Add Remove Device tab 4 Select your network device from the D...

Page 29: ...rk Device to a Channel 1 From the Display screen click Setup 2 Click Network Video 3 Click the Channel Setup tab 4 Click an available channel on the Channel List 5 Type the desired Position Name 6 Sel...

Page 30: ...4 Click an available audio channel on the Channel List 5 Select a network device added previously 6 To record the network audio select the Record Network Audio check box The audio channel will be avai...

Page 31: ...ost Click Select Column to add or remove specific columns Capture FPS Record FPS Schedule Manufacturer Model IP Address Port Number Resolution Record FPS Frame Rate Codec Quality PTZ Accessing the Con...

Page 32: ...click the mouse at each point and double click to close the shape 8 Click OK 9 Move the sliders to adjust motion sensitivity and the noise filter 10 Define the pre alarm and post alarm recording time...

Page 33: ...a motion event occurs Regular Interval Recording Regular Interval Recording allows users to record a single frame every few minutes or hours when there is no motion This option is only available when...

Page 34: ...reen Display Size Select from available monitor display sizes Use to correctly display video on wide screen monitors Voice Warning The DVR allows users to play a sound file when either a Motion event...

Page 35: ...er Display Settings select the Use Full Screen check box and then select the correct resolution from the Display Size list 9 Click Apply Connecting a Second Monitor 1 Click Exit on the Display screen...

Page 36: ...the literal volume for the respective devices listed Mute Check Box Select the mute check box to mute volume on any of the device columns or select the Mute All check box to mute all audio on the DVR...

Page 37: ...Mode Create non standard screen divisions Skip 0 FPS Channel Sequence skips cameras with no video signal Create Custom Auto Sequence 1 Open General setup and click Sequence Setting 2 Click individual...

Page 38: ...ding desired In addition this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the DVR to restart periodically Single Day...

Page 39: ...or event occurs the associated cameras will begin recording as a Sensor Event Sensor Recordings will be flagged and searchable using the Index Search Mode Cameras are associated to sensors in the Came...

Page 40: ...n sends a Map Alarm to Central Station software such as SCS Multi Site Management EMERGENCY AGENT This option sends the Alarm Event to the Emergency Agent software Motion can be designated as an alarm...

Page 41: ...ng the arrow to the right of the Date Bar 3 Highlight the time blocks within the Recording Schedule window for the camera s selected Once the desired Time Blocks are highlighted click a Recording Mode...

Page 42: ...on the Setup screen 2 Click Restart Setup 3 Select the day s of the week to schedule an automatic system restart and select the check box to enable shut down Note This step alone does not trigger the...

Page 43: ...ATI VGA management suite Image Port Used to transfer the video to the Surveillix remote software Search Port Used to transfer search information to the Surveillix remote software Note If connecting t...

Page 44: ...splays the partition scheme and health status of the Hard Disk Drives in the DVR This window is often used to troubleshoot a DVR or verify the amount of Hard Drive storage installed For more informati...

Page 45: ...g into the User Management Console Note The Delete User button immediately deletes the user use cautiously Add a New User 1 From the Display screen click Administrative 2 Click User Management 3 Click...

Page 46: ...ministrator password and click OK 5 Select a user from the Select User box and click Update User 6 Set the user s rank using the User Rank list and click OK to save changes Changing the Administrator...

Page 47: ...if necessary 7 If using a secondary email account select the Use Secondary SMTP check box and complete the SMTP information 8 Click Test to check settings 9 Click Apply when finished Users 1 Set up t...

Page 48: ...3 Define the number of minutes 4 Select an Alert Option Beep or Popup Message if desired 5 Click Apply Recording Data Check 1 Setup the General and Users tabs first see above 2 Select the Recording D...

Page 49: ...elect the type of SMART event to trigger an action 5 Define the maximum HDD temperature 6 Select an action method 7 Click Apply Alarm Event 1 Setup the General and Users tabs first see above 2 Select...

Page 50: ...50 HDD Management HDD Management allows you to select drives to record data and add network drives...

Page 51: ...Recording instances can be found using the Index Search Instant Recording can be used for example when a suspicious object or person is detected and the user wants to flag that section of video for e...

Page 52: ...52...

Page 53: ...53 SEARCH This chapter includes the following information Search Overview Daylight Saving Time Index Search Preview Search Graphic Search Motion Search...

Page 54: ...he following chapter describes how to use the DVR Search features Note Audio Channel buttons are only viewable when one camera is selected Play Controls Back Frame Moves video back one frame Rewind Re...

Page 55: ...Video from a Saved Location Previously saved video clips or backup files can be searched for content Find file by date and time or by name 1 Click Open to search for the saved file 2 Select a file fr...

Page 56: ...manual for more information 3 Click Print to print the selected images Note The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed DAYLIGHT SAVING TIME The DVR automatically...

Page 57: ...Windows supplied or third party compression and decompression module called a codec AVI is used to export a video clip 1 From the Search screen click Save 2 Select the Export Type Image File JPG or AV...

Page 58: ...rk in the Title box 8 Enter a memo or notes in the More Information box 9 You may also select additional channels to include video at different locations recorded at the same time 10 Click Create Modi...

Page 59: ...dditional information 7 Click Backup to start the backup Note If backing up to a removable USB device click the Unplug or Eject Hardware button after backup is complete to safely remove the device Sin...

Page 60: ...d 5 Select an event type to search Sensor Motion Instant Record or select the All Event option 6 Click OK There may be a delay while results are returned Results will be displayed in a column on the l...

Page 61: ...t appears has 24 images displayed Each image represents the first second of each hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double...

Page 62: ...ct the 1 minute segment of video to play A single image displays If needed return to the previous 10 image view by right clicking on an image 6 Use the Play controls to play the video of the selected...

Page 63: ...use on the video display to define a motion region area Resize by pulling on the small square boxes located on the outer perimeter of the area 5 Click Start Search the Object Search Filter Information...

Page 64: ...ing a Motion Search 1 From the Search screen select a camera Motion Search can only be performed on one camera at a time 2 Click Graphic Search and then click Motion Search 3 Click the calendar icon t...

Page 65: ...video within seconds of an alarm event or suspicious activity 1 Move the mouse cursor over the desired live video display on the Live Display screen 2 Press the scroll button on the mouse 3 The searc...

Page 66: ...66 NOTES...

Page 67: ...67 PAN TILT ZOOM This chapter includes the following information Overview Setting up the PTZ Creating and Viewing a Preset Position Creating and Viewing a Preset Pattern...

Page 68: ...signal which is then sent to the PTZ camera Refer to the Connections section of this manual for information on connecting the PTZ camera to the DVR Enable the PTZ Settings 1 Inside the DVR PTZ Setup s...

Page 69: ...Open PTZ Controller 3 Move the selected camera to the desired position using the Pan Tilt Zoom Focus controls 4 In the Preset Tour Detail section choose a Preset 1 10 using the list or the Right and L...

Page 70: ...o the DVR Note To select a PT Driver Address of 129 254 manually enter the ID in the box ACCESSING PTZ MENUS Some protocols support the ability to access the Internal PTZ Onscreen menu Since every PTZ...

Page 71: ...he camera directly from the live video display On Screen Compass Using the Graphical PTZ Controller 1 Use the Arrow buttons to control the direction of the PTZ camera 2 To select a new camera click th...

Page 72: ...e The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction UNDERSTANDING TOURS Travel Speed The speed between one Preset position to...

Page 73: ...In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule 5 Click and drag the mouse cursor to select blo...

Page 74: ...74 NOTES...

Page 75: ...75 BACKING UP VIDEO DATA This chapter includes the following information Overview Saving Video to a DVD Saving Video from a Single Camera Scheduling Regular Video Backup...

Page 76: ...rded to The DVR backs up video data using a proprietary compression format that can only be read by the DVR Backup Program This ensures the integrity of the data Throughout the backup process the DVR...

Page 77: ...Click Backup on the Display screen 2 Select the date or dates to back up using the calendar Dates highlighted in blue contain recorded data 3 Select the blocks of time to back up using the Hour Minut...

Page 78: ...nter window 3 Set the Start Time and End Time under Time Setup 4 Select the cameras to back up in the Channel Selection box 5 Select the Backup Drive to save the backup video to 6 Select the Include V...

Page 79: ...Backup Media menu or the Network Drive button To save to a local drive or partition you must first rename the location Backup 7 Check the Overwrite on Disk Full check box to overwrite previous schedul...

Page 80: ...80 NOTES...

Page 81: ...81 LAN ISDN PSTN CONNECTIONS This chapter includes the following information Overview Configuring TCP IP Settings Connecting to a LAN LAN ISDN PSTN Connections...

Page 82: ...ING TO A LAN USING TCP IP The networking options of the DVR can create and edit all Network settings available on Windows XP Embedded The DVR comes equipped with a 10 100 Network Interface Card NIC Th...

Page 83: ...83 LDAP INTEGRATION This chapter includes the following information Installing LDAP...

Page 84: ...initially to create the OU s and Groups within Active Directory 1 Verify that the DVR server is connected to a network that has a valid LDAP Active Directory server Ensure that the TCP IP settings are...

Page 85: ...dio channel XX for site code 100 000 DVR_HIDE_CAMERA_0XX_100 000 Hides camera XX for DVRs site code 100 000 DVR_INSTANT_100 000 Instant recording access to DVR DVR_PTZ_100 000 PTZ access to DVRs site...

Page 86: ...86 NOTES...

Page 87: ...87 WEB VIEWER This chapter includes the following information Overview Configuring the Web Viewer...

Page 88: ...ve video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the DVR server a user account must be made for the user This ensures that only...

Page 89: ...e IP address of the DVR into the Address Bar 3 When attempting this for the first time on a computer a window will open and you will be asked to accept an Active X installation Select Yes to this NOTE...

Page 90: ...90...

Page 91: ...91 INCLUDED SOFTWARE SETUP This chapter includes the following information Emergency Agent Overview Remote Software Overview Digital Verifier Backup Viewer...

Page 92: ...enu if necessary It is recommended that the default setting should be used unless the port must be changed 4 Click the Schedule Setup button Enter the IP Address of the computer running the Emergency...

Page 93: ...ation settings for activating an audible indicator or popup window when the Emergency Agent receives an event EMERGENCY AGENT WINDOW Filter Event List 1 Select a DVR from the DVR List in the Filter Op...

Page 94: ...k Setup 2 Type the desired text in the box below the Alarm Confirmation List NOTE The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent scre...

Page 95: ...d video 3 Select the Continue Playing check box to watch all recorded events When cleared playback stops at the end of the alarm event 4 Select the Same Camera check box to watch all events recorded b...

Page 96: ...er is allowed to access setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in t...

Page 97: ...ix Remote Center The Surveillix Remote Software opens and the Local Connection window opens 2 Click New to open the Site Info window 3 Select the Site Type and enter a Site Name The Site Name will be...

Page 98: ...h data Configuring the Server for Remote Connection 1 Enter Setup on the DVR 2 Click Network to open the Network menu 3 Clear the Disable Remote Control check box You should now be allowed to adjust p...

Page 99: ...erifier option to begin installation 3 When the Welcome screen appears click Next 4 When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 1 Open the D...

Page 100: ...e POS component or select No for a basic install Click Next Note The POS component is only necessary when connecting to a server running the POS Upgrade 5 When the Choose Destination Location window o...

Page 101: ...ersonnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions Configuring the Server for Remote Connection 1 Ente...

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