Warranty
What is covered:
All parts defective in material and workmanship.
Exclusions:
Regular replacement parts such as replacement filters.
For how long:
Three years from purchase date.
What we will do:
Repair or replace any defective parts.
What you must do:
1. Contact us for return and shipping instructions. You can call us at (888) 812-1516, or email us at
[email protected].
2. Pack the product in its original carton, and in the same manner in which you received it, or as identical
as possible.
3. Include proof of purchase inside box.
4. Label and ship the unit, freight prepaid, to the address provided.
Other Conditions
The provisions of this warranty are in lieu of any other written warranty, whether express or implied, written
or oral, including any warranty of merchantability or fitness for a particular purpose. The manufacturer’s
maximum liability shall not exceed the actual purchase price paid by you for the product. In no event shall
the manufacturer be liable for special, incidental, consequential, or indirect damages. This warranty does
not cover a defect that resulted from improper or unreasonable use or maintenance, accident, improper
packing, or unauthorized tampering, alteration, or modification as determined solely by us. This warranty
is void if the label bearing the serial number has been removed or defaced.
90-Day Replacement Policy
If any part requires repair during the first 90 days after receiving your air purifier, due to manufacturer
defect, then Surround Air will replace it with a new machine.
What you must do:
1. Contact us for return and shipping instructions. You can call us at (888) 812-1516, or email us at
[email protected].
2. Pack the product in its original carton, and in the same manner in which you received it, or as identical
as possible.
3. Include proof of purchase inside box.
4. Label and ship the unit, freight prepaid, to the address provided.
Where to Buy Replacement Parts:
Surround Air
http://www.surroundair.com
Toll Free: 888.812.1516
