29
10.0 Limited Warranty Continued
Before returning any product, contact the SS Customer Support Group
and obtain an RA number. Visit the Sureshotgps™ web site www.
sureshotgps.com for support contact details. If the Customer Support
Group verifies that the product is likely to be defective they will issue
an RA number to place on the outer package in which the product will
be shipped. SS cannot accept any product without an RA number on
the package. Warranty returns must also be accompanied by a copy
of the dated proof of purchase. Deliver the product along with the RA
number to SS. If you ship the product you must assume the risk of
damage or loss in transit.
You must use the original container (or the equivalent) and pay the
shipping charge. SS may replace or repair the product with either a
new or reconditioned product and the returned product becomes SS’s
property.
SS warrants the repaired or replaced product to be free from material
defects for a period of the greater of (i) ninety (90) days from the return
shipping date; or (ii) the period of time remaining on the original one
(1) year warranty.
If there is any inconsistency between this Limited Warranty and any
Warranty included in the packaging of the Sureshotgps, the provisions
of this Limited Warranty shall apply.
