background image

 

AC-LC2 Liquid Cooler Dispenser 

 SureShot Technical Assistance Center: 888 777-9990 or +1 902 865 9602 

 

TROUBLESHOOTING

 

 

Problem 

Action 

Dispenser does not turn 
on (green light does not 
come on) 

1.  Ensure dispenser is plugged into an active power source. If power source 

does not have power, have a qualified person check your facility’s fuse box 

or circuit breaker to restore power. 

2.  Ensure power switch is in the ON position. 
3.  Ensure dispenser

s circuit breaker has not tripped. 

a.  Turn the power switch to the OFF position. 
b.  Locate and depress the 1 Amp circuit breaker below the power switch 

to make sure it has not tripped.  

  No white should be showing. If white is showing on the top of the 

breaker, it is tripped. 

  It will make a clicking noise when depressed. 

c.  Turn the power switch to the ON position. 

If dispenser still does not turn on, contact the SureShot Technical Assistance 
Center at 888 777-9990 or +1 902 865 9602. 

Green LED light does not 
stop flashing 

1.  Turn dispenser power off and then back on. 
If green LED light continues to flash, contact the SureShot Technical Assistance 
Center at 888 777-9990 or +1 902 865 9602. 

Green light does not flash 
during cooling process 

1.  Turn dispenser power off and then back on. 
2.  If problem persists, remove the six screws from the back of dispenser. 
3.  Remove panel and set aside. 
4.  Check orientation of the sensor. It should be oriented 

at a 2 o’clock 

position, pointing towards the top right corner. See Figure 8. 

If green light still does not flash, contact the SureShot Technical Assistance 
Center at 888 777-9990 or +1 902 865 9602.  
 
 
 

        

 

 
 
 
 

Dispenser will not allow 
liquid to flow from the top 
tank to the bottom tank 

1. 

Ensure the top tank’s drain is not blocked.

 

2.  Complete a destaining and sanitizing cycle (see page 6).  
If dispenser still does not allow liquid to flow from the top tank to the bottom 
tank, contact the SureShot Technical Assistance Center at 888 777-9990 or +1 
902 865 9602. 

Hot or warm liquid is 
being dispensed 
 

1.  Ensure the water supply line is attached to a cold water inlet. 
2.  Adjust pressure regulator for increased cooling water (see page 5). 
If this does not correct the problem, contact the SureShot Technical Assistance 
Center at 888 777-9990 or +1 902 865 9602. 

Heat Exchanger (View 
From rear of dispenser) 
 

Close-up view of 
the sensor 

Sensor 

Figure 8 

Summary of Contents for AC-LC2

Page 1: ...AC LC2 Liquid Cooler Dispenser Operations Manual D 19 211 Rev C ...

Page 2: ......

Page 3: ...service sureshotsolutions com parts sureshotsolutions com www sureshotsolutions com A C Dispensing Equipment Inc 100 Dispensing Way Lower Sackville Nova Scotia Canada B4C 4H2 TABLE OF CONTENTS The Dispenser 1 Main Components 1 Specifications 1 Servicing and Warranty 2 Inspect for Damage 2 Reshipment 2 Unpacking the Dispenser 2 Install Screen 3 Dispenser Requirements 3 Safety Precautions 3 Electric...

Page 4: ......

Page 5: ...led by simply pouring the hot liquid in the top tank of the dispenser Up to four pots can be held in the bottom tank where the cool liquid is stored It is then ready for a quick clean dispense MAIN COMPONENTS Lid Shown Open Screen Top Tank Input Green LED Indicator Light Flashing Product is cooling Solid Dispenser is powered and ready for use Not illuminated No power Power Switch Circuit Breaker B...

Page 6: ...orting protects you against loss Notify SureShot Solutions within 24 hours of any damage claims No returns will be accepted without prior approval Obtain an authorized return number by contacting the SureShot Technical Assistance Center at 888 777 9990 or 1 902 865 9602 Reshipment If packaging is not available it may be purchased from the SureShot Parts Department by calling 888 777 9990 or 1 902 ...

Page 7: ...Cold water supply line with a minimum of 6 liters 1 5 gallons per minute Water pressure should be between 25 75 psi Inlet 0 25 Male S A E 45 Flare Fitting included with dispenser Note The inlet also accepts 3 8 OD x 1 4 ID Low Density Polyethylene Tubing by removing the 1 4 flare fitting and tube Outlet 3 8 OD x 1 4 ID Access to free drain Note A certified plumber is required for installation See ...

Page 8: ...dispenser will illuminate to indicate the power is ON Loading Product 1 Ensure green LED indicator light on front left side of dispenser is solid and not flashing Flashing Product is cooling Solid Product is cooled and ready for use Not Illuminated No power 2 Open the lid on top of the dispenser by lifting it up and towards the back 3 Pour up to 2 pots of hot liquid into top tank of dispenser Note...

Page 9: ... When flushing dispenser during cleaning procedure use an appropriately sized catch container that can easily be handled as it may contain hot liquid It may be necessary to stop flow after partial drainage Empty the container each time it is filled and continue draining as required Recommended Cleaning Schedule Equipment Procedure Frequency Exterior of Dispenser See page 5 Daily Tanks Heat Exchang...

Page 10: ...l wash cycle 7 Install the silicone gasket back on the handle then assemble the handle back into the faucet body by twisting clockwise until tight 8 Rinse well with warm clean water ensuring water is also flushed through dispense faucet 9 Air dry thoroughly 10 Lubricate O ring See Figure 6 a Locate O ring and ensure it is on the bulkhead fitting It is located on the back wall in the top section of...

Page 11: ...ized catch container 7 Repeat step 5 and 6 re using the solution previously drained 8 When the sanitizing or destaining solution has gone through the heat exchanger 2 times it can be discarded 9 If destaining repeat steps 6 8 with sanitizer as well 10 Remove two tanks and screen from the dispenser a Grasp the dispense faucet of bottom tank and pull up over the two bumps while sliding straight out ...

Page 12: ...he SureShot Technical Assistance Center at 888 777 9990 or 1 902 865 9602 Green light does not flash during cooling process 1 Turn dispenser power off and then back on 2 If problem persists remove the six screws from the back of dispenser 3 Remove panel and set aside 4 Check orientation of the sensor It should be oriented at a 2 o clock position pointing towards the top right corner See Figure 8 I...

Page 13: ...oses Leaking Water 1 Check for holes cuts or cracks in blue hoses 2 Check for leaks at fittings of blue hoses To access hoses 1 Remove back panel by removing the six 6 screws If dispenser continues to leak contact the SureShot Technical Assistance Center at 888 777 9990 or 1 902 865 9602 Faucet is leaking dripping product Coffee grounds have passed into the system and are preventing the silicone g...

Page 14: ...0 or 1 902 865 9602 www sureshotsolutions com service sureshotsolutions com If your Warranty has expired contact your local Service Technician Note The Serial Number Model Number and Part Number of your dispenser are located on the Product Identification Label on the outside of the dispenser Please refer to these numbers when contacting the SureShot Technical Assistance Center These numbers are cr...

Page 15: ...t business day WARRANTY PROCEDURE 1 Secure the Serial Number Model Number and Option Code from the data label located on the outside of the equipment 2 Call the number provided on the service label on the dispenser 3 Our Technical Assistance Center staff will discuss the issue with you and if necessary dispatch a technician to your location for repairs If after hours or emergency service is requir...

Page 16: ...A C Dispensing Equipment Inc 100 Dispensing Way Lower Sackville Nova Scotia Canada B4C 4H2 888 777 9990 or 1 902 865 9602 www sureshotsolutions com ...

Reviews: