17
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servic-
ing. Only a
qualified
service person should service and
repair heater.
CAUTION: Never use a wire, needle, or similar object
to clean ODS/pilot. This can damage ODS/pilot unit.
POSSIBLE CAUSE
1. Ignitor electrode not con-
nected to ignitor cable
2. Ignitor cable pinched or
wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode broken
6. Ignitor electrode positioned
wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Air in gas lines when
installed
3. Depleted gas supply
4. ODS/pilot is clogged
5. Gas regulator setting is not
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Replace ignitor cable
4. Call for service
5. Replace pilot assembly
6. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Continue holding down
control knob. Repeat ignit-
ing operation until air is
removed
3. Contact local propane/LP
gas company
4. Clean ODS/pilot (see
Cleaning and Maintenance,
page 16) or replace ODS/
pilot assembly
5. Replace gas control
OBSERVED PROBLEM
When ON button or remote button
is pressed, there is no spark at ODS
pilot
When ON button or remote button
is pressed, there is spark at ODS
pilot but no ignition
Note:
All troubleshooting items are listed in order of operation.
Pilot light stays on when main
burner is turned OFF
1. IPI/CPI switch (on right
side of chassis) in wrong
position
1. Check toggle switch on right
side of chassis.
Make sure switch is in IPI
position
