Supvan LP 6185A, User Manual, Page: 22 / 41

Common
problems
Fault cause Handling methods
4
LCD screen
blurred
1. LCD disconnected or
damaged
2. Keyboard control panel
damaged
1. Reconnect LCD or replace it
2. Replace keyboard control
panel
5
Interface
display
“Install label”
after
consumable
installation
1. Consumable installed
improperly
2. Non-matching
consumables
3. Consumable’s security
chip damaged or no
program
4. Consumable’s security
chip has excessive glue or
dirt
5. Anti-counterfeiting unit of
the printer damaged or
metal contact
deformation
6. Anti-counterfeiting unit of
the printer connected
improperly
7. Main control panel
damaged
1. Install consumable properly
by following the user
manual
2. Use Supvan original
consumables
3. Replace the consumable or
update the program
4. Remove the excessive glue
or dirt on consumable’s
security chip
5. Replace anti-counterfeiting
unit of the printer
6. Connect the anti-
counterfeiting unit properly
7. Replace main control panel
Troubleshooting
20