3-2
C7Q67
User's Manual
No Video
If the power is on, but you have no video--in this case, you will need to re-
1.
move all the add-on cards and cables first.
Use the speaker to determine if any beep codes exist. (Refer to Appendix A
2.
for details on beep codes.)
Remove all memory modules and turn on the system. (If the alarm is on,
3.
check the specs of memory modules, reset the memory or try a different one.)
Memory Errors
Make sure that the DIMM modules are properly installed and fully seated in
1.
the slots.
You should be using unbuffered Non-ECC DDR3 (1.5V) 1333/1066 MHz
2.
memory (recommended by the manufacturer). Also, it is recommended that
you use the memory modules of the same type and speed for all DIMMs in
the system. Do not use memory modules of different sizes, different speeds
and different types on the same motherboard.
Check for bad DIMM modules or slots by swapping modules between slots to
3.
see if you can locate the faulty ones.
Check the switch of 115V/230V power supply.
4.
Losing the System’s Setup Configuration
Please be sure to use a high quality power supply. A poor quality power sup-
1.
ply may cause the system to lose CMOS setup information. Refer to Section
1-5 for details on recommended power supplies.
The battery on your motherboard may be old. Check to verify that it still sup-
2.
plies ~3VDC. If it does not, replace it with a new one.
If the above steps do not fix the Setup Configuration problem, contact your
3.
vendor for repairs.
3-2 Technical Support Procedures
Before contacting Technical Support, please make sure that you have followed all
the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro
Summary of Contents for C7Q67
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