Supermicro X11SDD-18C-F User Manual Download Page 7

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Preface

A.1 BIOS Error POST (Beep) Codes .......................................................................................93
A.2 Additional BIOS POST Codes ............................................................................................94

Appendix B Software Installation

B.1 Installing Software Programs .............................................................................................95
B.2 SuperDoctor

5 ...................................................................................................................96

Appendix C Standardized Warning Statements

Battery Handling ................................................................................................................97
Product Disposal ...............................................................................................................99

Appendix D UEFI BIOS Recovery

D.1 Overview ...........................................................................................................................100
D.2 Recovering the UEFI BIOS Image ...................................................................................100
D.3 Recovering the Main BIOS Block with a USB Device .....................................................101

Summary of Contents for X11SDD-18C-F

Page 1: ...USER MANUAL Revision 1 0 X11SDD 8C F X11SDD 18C F...

Page 2: ...a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful i...

Page 3: ...king the best performance per watt when strategically placing service resources closer to the endpoints The following are some features that are offered SATA 3 0 NVMe Node Manager TXT VT d AES NI AVX...

Page 4: ...V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supermi...

Page 5: ...Environmental Temperature Control 17 System Resource Alert 17 1 5 ACPI Features 18 1 6 Power Supply 18 1 7 Super I O 18 Chapter 2 Installation 2 1 Static Sensitive Devices 19 Precautions 19 Unpacking...

Page 6: ...Configuration 42 When the System Becomes Unstable 42 3 2 Technical Support Procedures 44 3 3 Frequently Asked Questions 45 3 4 Battery Removal and Installation 46 Battery Removal 46 Proper Battery Dis...

Page 7: ...B Software Installation B 1 Installing Software Programs 95 B 2 SuperDoctor 5 96 Appendix C Standardized Warning Statements Battery Handling 97 Product Disposal 99 Appendix D UEFI BIOS Recovery D 1 O...

Page 8: ...ed or missing contact your retailer The following items are included in the retail box 1 1 Checklist Important Links For your system to work properly please follow the links below to download all nece...

Page 9: ...9 Chapter 1 Introduction Figure 1 1 X11SDD 8C F Motherboard Image...

Page 10: ...JBT1 BT1 JTPM1 BMC_HB_LED1 J26 PRESS FIT C A LED2 LED3 A C FAN1 SW1 MH4 MH8 MH3 MH9 MH7 SAS1 SAS0 S SGPIO1 MH5 MH6 MH2 MH1 JWD1 SRW10 SRW11 SRW12 SRW5 SRW6 SRW7 SRW8 SRW9 JKVM1 J3 J2 J20 X11SDD 8C F...

Page 11: ...LABEL JPME2 Notes See Chapter 2 for detailed information on jumpers I O ports and JF1 front panel connec tions Jumpers LED indicators not indicated are used for testing only indicates the location of...

Page 12: ...ating Blinking Red Power or Fan Failure Connector Description BT1 Onboard Battery FAN1 System Fan Header J2 M 2 M key Slot J3 M 2 M key Slot JKVM1 Keyboard Video Mouse Connector JPWR1 12V DC Power Con...

Page 13: ...on Slots One 1 PCI E 3 0 x16 slot One 1 Micro LP PCI E 3 0 x8 slot Two 2 M 2 PCI E 3 0 slots M Key 2280 22110 with SATA3 support Baseboard Management Controller BMC ASpeed AST2500 Baseboard Controller...

Page 14: ...ections System Management Intel Node Manager Base for Adaptive Power Management IPMI 2 0 System resource alert via SuperDoctor 5 Watch Dog NMI Chassis Intrusion header and detection Power supply monit...

Page 15: ...SATA III PCIe3 0 x 4 SATA III PCIe3 0 x 1 SATA III eSPI 2 SAS PORTS from SAS AOC MUX J25 jumper 1 2 sSATA 2 3 SAS 2666 2400 2133 1866 MHz 2 HDD PORTS NVMe SAS SATA system front DDR4 CPU PCIe3 0 x 8 PC...

Page 16: ...low overhead encryption and Intel Trusted Execution Technology Intel TXT provides platform verification through authenticated boot to enable strong security with reduced performance impact New Intel...

Page 17: ...l The system health monitor embedded in the BMC chip can check the RPM status of the cooling fans The CPU and chassis fans are controlled via lPMI Environmental Temperature Control System Health senso...

Page 18: ...ble power source is necessary for proper and reliable operation It is even more important for processors that have high CPU clock rates In areas where noisy power transmission is present you may choos...

Page 19: ...es only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antist...

Page 20: ...the locations of all the mounting holes for both the motherboard and the chassis match Although a chassis may have both plastic and metal mounting fasteners metal ones are highly recommended because t...

Page 21: ...sis 4 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 5 Using the Phillips screwdriver insert a Phillips head 6 screw into a mounting hole on the moth...

Page 22: ...ECC RDIMM and up to 512GB LRDIMM Populating these DIMM slots with memory modules of the same type and size will result in interleaved memory which will improve memory performance DIMM Module Populatio...

Page 23: ...D CPU S N CODE IPMI CODE BIOS LICENSE S N LABEL JPME2 DIMMB1 DIMMA1 DIMM Module Population Sequence When installing memory modules the DIMM slots should be populated in the following order DIMMA1 DIMM...

Page 24: ...1 DIMME1 For best performance please use the memory modules of the same type and speed 2 Push the release tabs outwards on both ends of the DIMM slot to unlock it 3 Align the key of the DIMM module wi...

Page 25: ...X11SDD 8C F REV 1 02 DESIGNED IN USA DIMMB1 DIMMA1 DIMME1 DIMMD1 CPU MICRO LP PCI E 3 0 X8 M 2 H M 2 H CPU SLOT PCI E 3 0 X16 USB0 1 UID CPU S N CODE IPMI CODE BIOS LICENSE S N LABEL JPME2 2 4 Rear I...

Page 26: ...RW6 SRW7 SRW8 SRW9 JKVM1 J3 J2 J20 X11SDD 8C F REV 1 02 DESIGNED IN USA DIMMB1 DIMMA1 DIMME1 DIMMD1 CPU MICRO LP PCI E 3 0 X8 M 2 H M 2 H CPU SLOT PCI E 3 0 X16 USB0 1 UID CPU S N CODE IPMI CODE BIOS...

Page 27: ...E 3 0 X16 USB0 1 UID CPU S N CODE IPMI CODE BIOS LICENSE S N LABEL JPME2 Universal Serial Bus USB Ports There are two USB 2 0 ports USB0 1 on the I O back panel The onboard header provides front side...

Page 28: ...on the motherboard For more information on IPMI please refer to the IPMI User s Guide posted on our website at http www supermicro com support manuals JPWR1 JTAG1 JRK1 JBT1 BT1 JTPM1 BMC_HB_LED1 J26 P...

Page 29: ...RO LP PCI E 3 0 X8 M 2 H M 2 H CPU SLOT PCI E 3 0 X16 USB0 1 UID CPU S N CODE IPMI CODE BIOS LICENSE S N LABEL JPME2 2 5 Connectors Power Connection 1 1 Power Switch 2 Power Connector Power Connector...

Page 30: ...headers FAN1 This header is backwards compatible with the traditional 3 pin fans However fan speed control is available for 4 pin fans only by Thermal Management via the IPMI 2 0 interface Refer to t...

Page 31: ...DE BIOS LICENSE S N LABEL JPME2 1 1 TPM Header TPM Header The JTPM1 header is used to connect a Trusted Platform Module TPM A TPM is a security device that supports encryption and authentication in ha...

Page 32: ...M 2 H CPU SLOT PCI E 3 0 X16 USB0 1 UID CPU S N CODE IPMI CODE BIOS LICENSE S N LABEL JPME2 SAS Ports The X11SDD 8C 18C F motherboard has two Serial Attached SCSI 3 0 ports SAS0 and SAS1 Refer to the...

Page 33: ...J2 J20 X11SDD 8C F REV 1 02 DESIGNED IN USA DIMMB1 DIMMA1 DIMME1 DIMMD1 CPU MICRO LP PCI E 3 0 X8 M 2 H M 2 H CPU SLOT PCI E 3 0 X16 USB0 1 UID CPU S N CODE IPMI CODE BIOS LICENSE S N LABEL JPME2 1 1...

Page 34: ...orts between two pins to change the function of the connector Pin 1 is identified with a square solder pad on the printed circuit board See the diagram below for an example of jumping pins 1 and 2 Ref...

Page 35: ...DIMME1 DIMMD1 CPU MICRO LP PCI E 3 0 X8 M 2 H M 2 H CPU SLOT PCI E 3 0 X16 USB0 1 UID CPU S N CODE IPMI CODE BIOS LICENSE S N LABEL JPME2 CMOS Clear JBT1 is used to clear the CMOS Instead of pins thi...

Page 36: ...gs Manufacturing Mode Jumper Settings Jumper Setting Definition Pins 1 2 Normal Default Pins 2 3 Manufacturing Mode JPWR1 JTAG1 JRK1 JBT1 BT1 JTPM1 BMC_HB_LED1 J26 PRESS FIT C A LED2 LED3 A C FAN1 SW1...

Page 37: ...S N LABEL JPME2 1 1 Watch Dog Watch Dog JWD1 controls the Watch Dog function Watch Dog is a monitor that can reboot the system when a software application hangs Jumping pins 1 2 will cause Watch Dog t...

Page 38: ...LED Color Definition Off System temperature Power Supply and Fan are healthy Solid Red System Overheat Blinking Red Power or Fan Failure JPWR1 JTAG1 JRK1 JBT1 BT1 JTPM1 BMC_HB_LED1 J26 PRESS FIT C A L...

Page 39: ...8C F REV 1 02 DESIGNED IN USA DIMMB1 DIMMA1 DIMME1 DIMMD1 CPU MICRO LP PCI E 3 0 X8 M 2 H M 2 H CPU SLOT PCI E 3 0 X16 USB0 1 UID CPU S N CODE IPMI CODE BIOS LICENSE S N LABEL JPME2 1 1 BMC Heartbeat...

Page 40: ...uding those for the keyboard and mouse 3 Remove all add on cards 4 Install the CPU making sure it is fully seated and connect the front panel connectors to the motherboard No Power 1 Make sure that th...

Page 41: ...e installed If the system boots check for bad DIMM modules or slots by following the Memory Errors Troubleshooting procedure in this chapter Memory Errors When a no memory beep code is issued by the s...

Page 42: ...st link on the motherboard product page to see a list of supported memory 3 HDD support Make sure that all hard disk drives HDDs work properly Replace the bad HDDs with good ones 4 System cooling Chec...

Page 43: ...necessary remove a component in question from the chassis and test it in isolation to make sure that it works properly Replace a bad component with a good one 5 Check and change one component at a ti...

Page 44: ...Qs on our website http www supermicro com FAQ index php before contacting Technical Support 2 BIOS upgrades can be downloaded from our website http www supermicro com ResourceApps BIOS_IPMI_Intel html...

Page 45: ...o make sure that it is newer than your BIOS before downloading You can choose from the zip file and the exe file If you choose the zip BIOS file please unzip the BIOS file onto a bootable USB device R...

Page 46: ...damage the battery in any way a damaged battery may release hazardous materials into the environment Do not discard a used battery in the garbage or a public landfill Please comply with the regulation...

Page 47: ...ntly displayed on the outside of the shipping carton and mailed prepaid or hand carried Shipping and handling charges will be applied for all orders that must be mailed when service is complete For fa...

Page 48: ...such as F1 F2 etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cann...

Page 49: ...m Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in MM DD YYYY format The time is entered in HH MM SS...

Page 50: ...8C 18C F User s Manual 50 Memory Information Total Memory This feature displays the total size of memory available in the system Memory Speed This feature displays the speed of the memory installed i...

Page 51: ...lay between POST messages or the OEM logo at bootup Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages The options are Disabled and...

Page 52: ...led and Enabled AC Loss Policy Depend on Use this feature to set the power state after a power outage Select Power Off for the system power to remain off after a power loss Select Power On for the sys...

Page 53: ...ed by the OS the CPU Set to Enable for Execute Disable Bit support which will allow the processor to designate areas in the system memory where an application code can execute and where it cannot thus...

Page 54: ...elect Enable for DCU Data Cache Unit IP Prefetcher support which will prefetch IP addresses to improve network connectivity and system performance The options are Enable and Disable LLC Prefetch If se...

Page 55: ...W_ALL and SW_ANY Turbo Mode This feature will enable dynamic control of the processor allowing it to run above stock frequency The options are Disable and Enable Hardware PM State Control Hardware P S...

Page 56: ...system to malfunction North Bridge This feature allows the user to configure the following North Bridge settings Memory Configuration Enforce POR Select POR Plan of Record to enforce POR restrictions...

Page 57: ...rt to enhance memory performance The options are Disable and Enable 2X REFRESH Use this feature to select the memory controller refresh rate to 2x refresh mode The options are Auto Enable and Disable...

Page 58: ...device data correction SDDC organizes data in a single bundle x4 x8 DRAM If any or all the bits become corrupted corrections occur The x4 condition is corrected on all cases The x8 condition is corre...

Page 59: ...0F0 Port 0 DMI Socket 0 PcieBr1D00F0 Port 1A Socket 0 PcieBr1D01F0 Port 1B Socket 0 PcieBr1D02F0 Port 1C Socket 0 PcieBr2D00F0 Port A2 Socket 0 PcieBr4D00F0 MCP 0 Socket 0 PcieBr5D00F0 MCP 1 Link Spee...

Page 60: ...the I O device assignments to the VMM Virtual Machine Monitor through the DMAR ACPI tables This feature offers fully protected I O resource sharing across Intel platforms providing greater reliability...

Page 61: ...ble for configuration VMD port 1A 1B 1C 1D Select Enable to use the Intel Volume Management Device Technology for this spe cific root port The options are Disable and Enable Hot Plug Capable Available...

Page 62: ...the Intel Volume Management Device Technology for this spe cific root port The options are Disable and Enable Hot Plug Capable Available when the device is detected by the system Use this feature to e...

Page 63: ...when the device is detected by the system Use this feature to enable hot plug support for PCIe root ports 1A 1D The options are Disable and Enable CfgBar size Use this feature to set up the VMD confi...

Page 64: ...sabled and Auto XHCI Hand off When this feature is disabled the motherboard will not support USB 3 0 The options are Enabled and Disabled Port 60 64 Emulation This feature allows legacy I O support fo...

Page 65: ...le Configure SATA as Select AHCI to configure a SATA drive specified by the user as an AHCI drive Select RAID to configure a SATA drive specified by the user as a RAID drive The options are AHCI and R...

Page 66: ...A drive without shutting down the system The options are Disabled and Enabled Spin Up Device On an edge detect from 0 to 1 set this item to allow the PCH to initialize the device The options are Disab...

Page 67: ...options are Disabled and Enabled Spin Up Device On an edge detect from 0 to 1 set this item to allow the PCH to initialize the device The options are Disabled and Enabled sSATA Device Type Use this f...

Page 68: ...to select VGA priority when multiple VGA devices are detected Select On board to give priority to your onboard video device Select Offboard to give priority to your graphics card The options are Auto...

Page 69: ...XE Support Select Enabled to enable IPv6 PXE boot support The options are Disabled and Enabled Ipv6 HTTP Support Select Enabled to enable IPv6 HTTP boot support The options are Disabled and Enabled IP...

Page 70: ...IO 2F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 and O 2E8h IRQ 3 4 5 6 7 9 10 11 12 Serial Port 2 Configuration Serial Port Select Enabled to enable the selected onboard serial port...

Page 71: ...VT UTF8 and ANSI Bits per second Use this feature to set the transmission speed for a serial port used in Console Redirection Make sure that the same speed is used in the host computer and the client...

Page 72: ...SI VT100 terminals The options are Disabled and Enabled Recorder Mode Select Enabled to capture the data displayed on a terminal and send it as text messages to a remote server The options are Disable...

Page 73: ...The options are 7 and 8 Parity A parity bit can be sent along with regular data bits to detect data transmission errors Select Even if the parity bit is set to 0 and the number of 1 s in data bits is...

Page 74: ...ion Settings Legacy Redirection COM Port Use this feature to select a COM port to display redirection of Legacy OS and Legacy OPROM messages The options are COM1 and COM2 SOL Legacy OS Redirection Res...

Page 75: ...and function key support Select ANSI to use the extended ASCII character set Select VT UTF8 to use UTF8 encoding to map Unicode characters into one or more bytes The options are VT100 VT100 VT UTF8 an...

Page 76: ...ruction embedded in the CPU The High Performance Event Timer is used to replace the 8254 Programmable Interval Timer The options are Disabled and Enabled Trusted Computing This motherboard supports TP...

Page 77: ...e options are Disabled and Enabled Endorsement Hierarchy Use this feature to disable or enable endorsement hierarchy for privacy control The options are Disabled and Enabled PH Randomization Use this...

Page 78: ...eature to enroll certification from a file Cert GUID Use this feature to input the certification GUID Commit Changes and Exit Use this feature to save all changes and exit TLS settings Discard Changes...

Page 79: ...Chapter 4 BIOS 79 Stepping MicroCodeRev PlatformID CpuCoreFreq MHz ActualCoreFreq MHz...

Page 80: ...installed in your system System Event Log Enabling Disabling Options SEL Components Select Enabled for all system event logging at boot up The options are Disabled and Enabled Erasing Settings Erase S...

Page 81: ...IPMI LAN Selection IPMI Network Link Status Station MAC Address VLAN IPv4 Address Source Station IP Address Subnet Mask Gateway IP address IPV6 address status Station IPV6 address Prefix Length IPV6 R...

Page 82: ...address of this computer and enter it to the system manually in the field If DHCP is selected the BIOS will search for a DHCP Dynamic Host Configuration Protocol server in the network that it is attac...

Page 83: ...from 3 to 20 characters long User Password Use this feature to set a user password Password Check Select Setup for the system to check for a password at Setup Select Always for the system to check fo...

Page 84: ...ode The options are Yes and No Key Management Factory Key Provision Select Enabled to install the default Secure Boot keys set by the manufacturer The options are Disabled and Enabled Restore Factory...

Page 85: ...tup Audit Mode Key Exchange Keys Details Select this feature to view the details of the Key Exchange Key Export Select Yes to export a KEK from a file on an external media Update Select Yes to load a...

Page 86: ...ternal media Append Select Yes to add the dbx from the manufacturer s defaults list to the existing dbx Select No to load the dbx from a file The options are Yes and No Delete Select Ok to remove the...

Page 87: ...nd Enabled Erasing Settings Erase Event Log Select Enabled to erase all error events in the SMBIOS System Management BIOS log before an event logging is initialized at bootup The options are No Yes Ne...

Page 88: ...tween 1 to 255 The default setting is 1 METW Multiple Event Count Time Window This feature is used to determine how long in minutes should the multiple event counter wait before generating a new event...

Page 89: ...o wait indefinitely The default setting is 1 Boot mode select Use this feature to select the boot mode The options are LEGACY UEFI and DUAL Fixed BOOT ORDER Priorities This option prioritizes the orde...

Page 90: ...AL Boot Order 14 LEGACY UEFI DUAL Boot Order 15 LEGACY UEFI DUAL Boot Order 16 LEGACY UEFI DUAL Boot Order 17 Delete Boot Option Use this feature to select a boot device to delete from the boot priori...

Page 91: ...hanges and Exit from the Exit menu and press Enter Save Changes and Reset When you have completed the system configuration changes select this option to save all changes made and reset the system Save...

Page 92: ...Save as User Defaults from the Exit menu and press Enter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaul...

Page 93: ...a fatal error occurs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The table below lists some comm...

Page 94: ...icro com support manuals AMI BIOS POST Codes User s Guide When BIOS performs the Power On Self Test it writes checkpoint codes to I O port 0080h If the computer cannot complete the boot process a diag...

Page 95: ...ties it contains You may also use a utility to extract the ISO file if preferred After creating a DVD with the ISO files insert the disk into the DVD drive on your system and the display shown in Figu...

Page 96: ...ATA as IDE in the BIOS Setup After making the driver diskette be sure to change the SATA settings back to your original settings B 2 SuperDoctor 5 The Supermicro SuperDoctor 5 is a hardware monitoring...

Page 97: ...installing or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm Battery Handling Warnung Bei Einsetzen einer fals...

Page 98: ...gsgevaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig...

Page 99: ...tos nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp tent...

Page 100: ...s off management to a computer during system boot D 2 Recovering the UEFI BIOS Image A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block a main BIOS image The recovery block...

Page 101: ...too large due to the huge volumes of folders and files stored in the device To perform UEFI BIOS recovery using a USB attached device follow the instructions below 1 Using a different machine copy the...

Page 102: ...if you want to start the BIOS recovery If you decide to proceed with BIOS recovery follow the procedures below 4 When the screen as shown above displays use the arrow keys to select the item Proceed w...

Page 103: ...to enter the BIOS Setup utility From the top of the tool bar select Boot to enter the submenu From the submenu list select Boot Option 1 as shown below Then set Boot Option 1 to UEFI AP UEFI Built in...

Page 104: ...terrupt this process until the BIOS flashing is complete 9 The screen above indicates that the BIOS update process is complete When you see the screen above unplug the AC power cable from the power su...

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