Supermicro SuperServer SYS-E100-12T-C, User Manual

Page: 5 / 81

5
Preface
3.6 Storage Ports .....................................................................................................................37
Chapter 4 Software
4.1 Microsoft Windows OS Installation .....................................................................................38
4.2 Driver Installation ................................................................................................................40
4.3 SuperDoctor
®
5 ...................................................................................................................41
Chapter 5 Optional Components
5.1 Optional Parts List ...............................................................................................................42
5.2 M.2 NVMe Bottom Cover Assembly ...................................................................................42
Chapter 6 Troubleshooting and Support
6.1 Information Resources ........................................................................................................44
Website .............................................................................................................................44
Direct Links for the SYS-E100-12T-H/E/L/C System ....................................................44
Direct Links for General Support and Information .........................................................45
6.2 Troubleshooting Procedures .............................................................................................46
General Technique ............................................................................................................46
No Power ..........................................................................................................................46
No Video ...........................................................................................................................47
System Boot Failure .........................................................................................................47
Memory Errors ..................................................................................................................47
Losing the System Setup Configuration ...........................................................................47
When the System Becomes Unstable ..............................................................................47
6.3 CMOS Clear .......................................................................................................................49
6.4 Where to Get Replacement Components ..........................................................................50
6.5 Reporting an Issue .............................................................................................................50
Technical Support Procedures ..........................................................................................50
Returning Merchandise for Service ...................................................................................50
Vendor Support Filing System ..........................................................................................51
6.6 Feedback ............................................................................................................................51
6.7 Contacting Supermicro .......................................................................................................52
Appendix A BIOS Codes
A.1 BIOS Error POST Codes ...................................................................................................53
A.2 Additional BIOS POST Codes ............................................................................................53
Appendix B Standardized Warning Statements for DC Systems
DC Power Disconnection ..................................................................................................71
Hazardous Voltage or Energy Present on DC Power Terminals ......................................73