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PB

USER’S MANUAL 

Revision 1.0

SuperServer

®

5019S-W4TR

Summary of Contents for SuperServer 5019S-W4TR

Page 1: ...USER S MANUAL Revision 1 0 SuperServer 5019S W4TR...

Page 2: ...is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may...

Page 3: ...cessary drivers utilities and the user s manual for your server Supermicro product manuals http www supermicro com support manuals Product drivers and utilities ftp ftp supermicro com Product safety i...

Page 4: ...k Precautions 17 Server Precautions 18 Rack Mounting Considerations 18 Ambient Operating Temperature 18 Airflow 18 Mechanical Loading 18 Circuit Overloading 19 Reliable Ground 19 2 3 Installing the Ra...

Page 5: ...Failed Fan 34 Power Supply 36 Power Supply Failure 36 Chapter 4 Motherboard Connections 4 1 Power Connections 38 4 2 Headers and Connectors 39 Control Panel 43 Data Cables 45 Power Cables 45 4 3 Port...

Page 6: ...ations 59 6 4 Event Logs 82 6 5 IPMI 84 6 6 Security 87 6 7 Boot 90 6 8 Save Exit 92 Appendix A BIOS Codes Appendix B Standardized Warning Statements for AC Systems Appendix C UEFI BIOS Recovery Appen...

Page 7: ...r Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical S...

Page 8: ...amaged please file a damage claim with the carrier who delivered it Decide on a suitable location for the rack unit that will hold the server It should be situated in a clean dust free area that is we...

Page 9: ...5 v6 series 6th 7th Gen Core i3 Pentium and Celeron Socket Type LGA1151 H4 Memory Supports up to 64GB of unbuffered ECC DDR4 2400 2133 1866 1600 1333 SDRAM Chipset Intel C236 chipset Expansion Slots O...

Page 10: ...button is used to reboot the system 8 Power Button The main power button is used to apply or remove power from the power supply to the server Turning off system power with this button removes the mai...

Page 11: ...ve 2 DVD ROM Drive Optional Slim DVD ROM drive 3 Control Panel Front control panel with LEDs and buttons see preceding page 4 Rack Ear Brackets Secures server chassis to the rack Figure 1 2 Chassis Fr...

Page 12: ...y p n PWS 504P 1R 2 I O Back Panel Rear I O ports see Section 4 3 3 Expansion Card Slot Slot for expansion card requires pre installed riser card 4 Rack Ear Brackets Secures server chassis to the rack...

Page 13: ...JPG1 JBT1 DIMMA1 DIMMA2 DIMMB1 DIMMB2 BMC PCH JNVME1 LED2 FAN6 FAN5 VGA FAN4 FAN3 LAN1 2 USB6 7 3 0 USB0 1 IPMI_LAN COM1 FAN2 FAN1 USB9 10 3 0 USB8 3 0 USB4 5 USB2 3 COM2 CPU LAN3 4 LAN1 2 CTRL LAN3...

Page 14: ...r FAN1 FAN6 System CPU Fan Headers IPMI_LAN Dedicated IPMI Gigabit RJ45 Port I SATA0 I SATA5 SATA 3 0 Connectors via Intel PCH 6Gb s I SGPIO 1 2 Serial Link General Purpose I O Headers for I SATA 3 0...

Page 15: ...AN2 LAN3 LAN4 10 Gigabit RJ45 LAN Ports SP1 Internal Speaker Buzzer USB 0 1 Back Panel USB 2 0 Ports USB 2 3 USB 4 5 Front Accessible USB 2 0 Headers USB 6 7 Back Panel USB 3 0 Ports USB 8 Front Acces...

Page 16: ...RMII Debug Card FRONT PANEL SYSTEM POWER CTRL FAN SPEED PCI E X1 2 5 Gb S USB 2 0 13 USB2 0 0 5 USB 3 0 USB 1 2 3 4 5 PCH 6 0 Gb S USB 2 0 LPC USB 1 0 SATA 5 4 RTL8211F CG 3 2 RJ45 SPI Temp Sensor TPM...

Page 17: ...se read this section in its entirety before you begin the installation Choosing a Setup Location The system should be situated in a clean dust free area that is well ventilated Avoid areas where heat...

Page 18: ...er from power surges and voltage spikes and to keep your system operating in case of a power failure Allow any drives and power supply modules to cool before touching them When not servicing always ke...

Page 19: ...ion should be given to power supply connections other than the direct connections to the branch circuit i e the use of power strips etc To prevent bodily injury when mounting or servicing this unit in...

Page 20: ...wo rack rail assemblies in the rack mounting kit Each assembly consists of two sections an inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secure...

Page 21: ...place when installed and pushed fully into the rack which is its normal position Secondly these tabs also lock the server in place when fully extended from the rack This prevents the server from comin...

Page 22: ...to both the chassis and the rack The next step is to install the server into the rack 1 Line up the rear of the chassis rails with the front of the rack rails 2 Slide the chassis rails into the rack...

Page 23: ...ur total 1 First determine how far the server will extend out from the front of the rack The chassis should be positioned so that the weight is balanced between front and back 2 Attach the two front b...

Page 24: ...from the power strip or outlet If your system has more than one power supply remove the AC power cords from all power supply modules 3 Disconnect the power cord s from the power supply modules 3 2 Acc...

Page 25: ...nk only When receiving a motherboard without a processor pre installed make sure that the plastic CPU socket cap is in place and none of the socket pins are bent otherwise contact your retailer immedi...

Page 26: ...the Processor Installation 4 Once aligned carefully place the processor into the socket Do not drop the processor on the socket move or rub the processor against the socket or against any socket pins...

Page 27: ...required amount has already been applied 1 Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the heatsink retention mechanism 2 Screw in two diagonal scre...

Page 28: ...ions below to prevent damage to the CPU or the CPU socket 1 Unscrew and remove the heatsink screws from the motherboard in the sequence as show in the figure above 2 Hold and gently pivot the heatsink...

Page 29: ...Starting with DIMMB2 push the release tabs outwards on both ends of the DIMM slot to unlock it 2 Align the key of the DIMM with the receptive point on the memory slot and with your thumbs on both ends...

Page 30: ...2 Unbuffered DDR4 ECC 2400 2133 1866 1600 1333 SR DR 6 SPS 1 2V PCI Expansion Card Installation The system includes a pre installed riser card RSC W 68 which supports two PCI E x8 or one PCI E x16 car...

Page 31: ...e side facing up Then push the other side down until the clamp snaps over it Note Handle used batteries carefully Do not damage the battery in any way a damaged battery may release hazardous materials...

Page 32: ...is recommended that you keep a maintenance log to list filter cleaning replacement dates since its condition affects the airflow throughout the whole system Hard Drives Your server may or may not hav...

Page 33: ...with those in the carrier 2 Secure the drive to the carrier with the screws provided then push the carrier completely into the drive bay You should hear a click when the drive is fully inserted This...

Page 34: ...ck to back which rotate in opposite directions This counter rotating action generates exceptional airflow and is effective in dampening vibration levels The chassis provides two additional open fan ho...

Page 35: ...the same fan header as the fan just removed 6 Power up the system and check that the fan is working properly and that the LED on the control panel has turned off Finish by replacing the chassis cover...

Page 36: ...g you can replace the failed module without powering down the system Removing the Power Supply You do not need to shut down the system to replace a power supply module The redundant feature will keep...

Page 37: ...37 Chapter 3 Maintenance and Component Installation Figure 3 12 Removing Replacing the Power Supply...

Page 38: ...e wiring is included with the power supply 24 pin Primary ATX Power JPW1 8 pin Processor Power JPW2 Main ATX Power Connector The primary power connector JPW1 meets the ATX SSI EPS 12V pin specificatio...

Page 39: ...finition 1 4 Ground 5 8 12V Processor Power Connector JPW2 must also be connected to the power supply This connector is used to power the processor s Fan Header Pin Definitions Pin Definition 1 Ground...

Page 40: ...you wish to use the onboard speaker you should close pins 6 7 with a jumper PWR LED Connector Pin Definitions Pin Setting Definition 1 DC 3 3V 2 FP_PWR_LED 3 FP_PWR_LED Speaker Connector Pin Definitio...

Page 41: ...signated JSTBY1 You must have a card with a Standby Power connector and a cable to use this feature Wake On LAN Pin Definitions Pin Definition 1 5V Standby 2 Ground 3 NC Disk On Module Power Connector...

Page 42: ...GA port on the motherboard The front UID switch and the front UID LED are both located on the Front Panel Control JF1 with the front UID switch on pin 13 and the front LED on pin 7 of JF1 When you pre...

Page 43: ...onnection is located on pins 1 and 2 of JF1 Momentarily contacting both pins will power on off the system This button can also be configured to function as a suspend button with a setting in the BIOS...

Page 44: ...NIC Network Interface Controller LED connection for LAN port 1 is located on pins 11 and 12 of JF1 and the LED connection for LAN port 2 is on pins 9 and 10 Attach the NIC LED cables here to display...

Page 45: ...ower Cables The following power connections on the X11SSW 4TF must be connected to the power supply The wiring is included with the power supply See Section 4 1 for details 24 pin Primary ATX Power JP...

Page 46: ...ns and descriptions of the various I O ports on the rear of the motherboard Serial Ports Two COM connections COM1 COM2 are located on the motherboard COM1 is located on the I O back panel COM2 is a he...

Page 47: ...n Definition Pin Definition 1 5V 2 5V 3 USB_N 4 USB_N 5 USB_P 6 USB_P 7 Ground 8 Ground 9 Key 10 NC Back Panel USB 6 7 3 0 Pin Definitions Pin Definition Pin Definition 1 VBUS 19 Power 2 Stda_SSRX 18...

Page 48: ...Connector Pins Jumper Setting 3 2 1 3 2 1 CMOS Clear JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally cleari...

Page 49: ...g is a monitor that can reboot the system when a software application hangs Jumping pins 1 2 will cause Watch Dog to reset the system if an application hangs Jumping pins 2 3 will generate a non maska...

Page 50: ...to the table below for jumper settings The default setting is Normal Manufacturer Mode Jumper Settings Jumper Setting Definition Pins 1 2 Normal Pins 2 3 Manufacturer Mode BMC Enabled Jumper JPB1 all...

Page 51: ...and unplug the power cord s before removing or installing components Onboard Power LED Indicator LED Color Definition Off System Off Green System On LAN1 2 Activity LED Right LED State Color Status De...

Page 52: ...port on the system Note for older legacy OS s please use a method to slipstream the drivers 3 Select the partition on the drive in which to install Windows 4 Browse the USB folder for the proper driv...

Page 53: ...er option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard here where you may download individual drivers and utilities to your hard dr...

Page 54: ...nagement Protocol SNMP SuperDoctor 5 comes in local and remote management versions and can be used with Nagios to maximize your system monitoring needs With SuperDoctor 5 Management Server SSM Server...

Page 55: ...orm Management Interface IPMI IPMI is used to provide remote access monitoring and management There are several BIOS settings that are related to IPMI For general documentation and information on IPMI...

Page 56: ...h as F1 F2 etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot...

Page 57: ...Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in Day MM DD YYYY for...

Page 58: ...58 SuperServer 5019S W4TR User s Manual Memory Information Total Memory This item displays the total size of memory available in the system Memory Speed This item displays the memory speed...

Page 59: ...ult settings Boot Feature Boot Feature Quiet Boot Use this feature to select the screen display between the POST messages and the OEM logo upon bootup Select Disabled to display the POST messages Sele...

Page 60: ...ot Install Windows 7 USB Support Enable this feature to use the USB keyboard and mouse during the Windows 7 installation since the native XHCI driver support is unavailable Use a SATA optical drive as...

Page 61: ...re to set the power state after a power outage Select Stay Off for the system power to remain off after a power loss Select Power On for the system power to be turned on after a power loss Select Last...

Page 62: ...e can execute and where it cannot thus preventing a worm or a virus from flooding illegal codes to overwhelm the processor or damaging the system during a virus attack The options are Disabled and Ena...

Page 63: ...l SpeedStep Technology allows the system to automatically adjust processor voltage and core frequency to reduce power consumption and heat dissipation The options are Disabled and Enabled Turbo Mode S...

Page 64: ...n relation to the bus speed when three CPU cores are active Press or on your keyboard to change the value Enter 0 to use the manufacture default setting CPU C States Use this feature to enable the C S...

Page 65: ...e power consumption The options are Disabled and Enabled Chipset Configuration Warning Setting the wrong values in the following features may cause the system to malfunc tion System Agent SA Configura...

Page 66: ...I VC1 Control Use this feature to enable or disable DMI Virtual Channel 1 The options are Enabled and Disabled DMI VCm Control Use this feature to enable or disable the DMI Virtual Channel map The opt...

Page 67: ...e sets the maximum TOLUD value which specifies the Top of Low Usable DRAM memory space to be used by internal graphics devices GTT Stolen Memory and TSEG respectively if these devices are enabled The...

Page 68: ...C6 Render Standby Select Enabled to enable render standby support RC6 is a power saving feature that allows the onboard graphics to enter standby mode to decrease power usage The options are Disabled...

Page 69: ...com pliant with the PCI E standards The options are Disabled and Enabled Port 61h bit 4 Emulation Select Enabled to enable the emulation of Port 61h bit 4 toggling in SMM System Management Mode The op...

Page 70: ...ified by the user should be connected to a Solid State drive or a Hard Disk Drive The options are Hard Disk Drive and Solid State Drive If the item SATA Mode Selection is set to RAID the following ite...

Page 71: ...vice that supports 64 bit in the space above 4G Address The options are Disabled and Enabled SR IOV Support Use this feature to enable or disable Single Root IO Virtualization Support The options are...

Page 72: ...enable IPv4 PXE boot support The options are Disabled and Enabled IPv6 PXE Support Select Enabled to enable IPv6 PXE boot support The options are Disabled and Enabled PXE boot wait time Use this optio...

Page 73: ...ial Port 1 Serial Port 1 This submenu allows the user the configure settings of Serial Port 1 Serial Port 1 Select Enabled to enable the selected onboard serial port The options are Disabled and Enabl...

Page 74: ...The options for Serial Port 2 are Auto IO 2F8h IRQ 3 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 IO 2F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 and IO 2E8h IRQ 3 4 5 6 7 9 10 11 12 Serial Por...

Page 75: ...set the transmission speed for a serial port used in Console Redirection Make sure that the same speed is used in the host computer and the client computer A lower transmission speed may be required f...

Page 76: ...nabled COM1 Legacy OS Redirection Resolution Use this feature to select the number of rows and columns used in Console Redirection for legacy OS support The options are 80x24 and 80x25 COM1 Putty KeyP...

Page 77: ...COM2 Parity A parity bit can be sent along with regular data bits to detect data transmission errors Select Even if the parity bit is set to 0 and the number of 1 s in data bits is even Select Odd if...

Page 78: ...g the OS When set to Always Enable legacy Console Redirection remains enabled when booting the OS The options are Always Enable and BootLoader Serial Port for Out of Band Management Windows Emergency...

Page 79: ...Parity Stop Bits ACPI Settings ACPI Settings High Precision Event Timer Select Enabled to activate the High Performance Event Timer HPET that produces periodic interrupts at a much higher frequency t...

Page 80: ...n Use this item to schedule a TPM related operation to be performed by a security device for system data integrity Your system will reboot to carry out a pending TPM operation The options are None and...

Page 81: ...against software based attacks and ensures protection confidentiality and integrity of data stored or created on the system Use this feature to enable or disable TXT Support The options are Disabled...

Page 82: ...led Erasing Settings Erase Event Log If No is selected data stored in the event log will not be erased Select Yes Next Reset data in the event log will be erased upon next system reboot Select Yes Eve...

Page 83: ...I counter is incremented This is a numeric value The default value is 1 METW The Multiple Event Time Window METW defines number of minutes must pass between duplicate log events before MECI is increme...

Page 84: ...e IPMI firmware installed in your system System Event Log Enabling Disabling Options SEL Components Select Enabled for all system event logging at bootup The options are Disabled and Enabled Erasing S...

Page 85: ...me available for user s configuration Configuration Address Source This feature allows the user to select the source of the IP address for this computer If Static is selected you will need to know the...

Page 86: ...hould be in decimal and in dotted quad form i e 172 31 0 1 VLAN Use this item to enable or disable the IPMI VLAN function The options are Disable and Enable If the item VLAN is set to Enable the follo...

Page 87: ...create a new or change an existing Administrator password Secure Boot This section displays the contents of the following secure boot features System Mode Secure Boot Vendor Keys Secure Boot control U...

Page 88: ...Yes to delete all secure boot variables and reset the platform to setup mode The options are Yes and No Save all Secure Boot variables This feature allows the user to decide if all secure boot variab...

Page 89: ...nufacturer s defaults to the existing DBX Select No to load the DBX from a file The options are Yes and No Authorized TimeStamps Set New Key Select Yes to load the DBT from the manufacturer s defaults...

Page 90: ...ns are LEGACY UEFI and DUAL The default setting is DUAL FIXED BOOT ORDER Priorities This option prioritizes the order of bootable devices that the system to boot from Press Enter on each entry from to...

Page 91: ...this feature to remove a pre defined boot device from which the system will boot during startup The options are Select one to Delete and UEFI Built in EFI Shell NETWORK Drive BBS Priorities This featu...

Page 92: ...Save Changes and Reset When you have completed the system configuration changes select this option to leave the BIOS setup utility and reboot the computer which will allow the new system configuratio...

Page 93: ...t Save as User Defaults from the Exit menu and press Enter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defa...

Page 94: ...tal errors are usually communicated through a series of audible beeps The numbers on the fatal error list correspond to the number of beeps for the corresponding error BIOS Beep POST Codes Beep Code E...

Page 95: ...for assistance Only certified technicians should attempt to install or configure components Read this appendix in its entirety before installing or configuring components in the Supermicro chassis The...

Page 96: ...o considere los riesgos de la corriente el ctrica y familiar cese con los procedimientos est ndar de prevenci n de accidentes Al final de cada advertencia encontrar el n mero que le ayudar a encontrar...

Page 97: ...en dient u zich bewust te zijn van de bij een elektrische installatie betrokken risico s en dient u op de hoogte te zijn van de standaard procedures om ongelukken te voorkomen Gebruik de nummers aan h...

Page 98: ...mentaci n Attention Avant de brancher le syst me sur la source d alimentation consulter les directives d installation Circuit Breaker Waarschuwing Raadpleeg de installatie instructies voordat u het sy...

Page 99: ...s del edificio Aseg rese de que el dispositivo de protecci n no sea superior a 250 V 20 A Attention Pour ce qui est de la protection contre les courts circuits surtension ce produit d pend de l instal...

Page 100: ...e energ a y del cable el ctrico quitado de los m dulos de fuente de alimentaci n antes de tener acceso el interior del chasis para instalar o para quitar componentes de sistema Attention Le syst me do...

Page 101: ...bels aangesloten op de voeding en van de behuizing te verwijderen Equipment Installation Warning Only trained and qualified personnel should be allowed to install replace or service this equipment War...

Page 102: ...tention Il est vivement recommand de confier l installation le remplacement et la maintenance de ces quipements des personnels qualifi s et exp riment s Warning This unit is intended for installation...

Page 103: ...a una de estas reas mediante la utilizaci n de una herramienta especial cerradura con llave u otro medio de seguridad Attention Cet appareil doit tre install e dans des zones d acc s r serv s L acc s...

Page 104: ...emblable ou quivalent recommand e par le fabricant Jeter les piles usag es conform ment aux instructions du fabricant Advertencia Existe peligro de explosi n si la bater a se reemplaza de manera incor...

Page 105: ...aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fabrieksvoorschriften afgevoerd te worden Redundant Power Supplies Warning This unit might have more than one power supply connection All co...

Page 106: ...omloos te maken Advertencia Puede que esta unidad tenga m s de una conexi n para fuentes de alimentaci n Para cortar por completo el suministro de energ a deben desconectarse todas las conexiones Atte...

Page 107: ...vertencia Cuando el sistema est en funcionamiento el voltaje del plano trasero es peligroso Tenga cuidado cuando lo revise Attention Lorsque le syst me est en fonctionnement des tensions lectriques ci...

Page 108: ...cumplir con las normas de electricidad locales y nacionales Backplane Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is Voorzichtigheid is...

Page 109: ...le elektriciteitsvoorschriften Warnung Die Entsorgung dieses Produkts sollte gem allen Bestimmungen und Gesetzen des Landes erfolgen Warning Ultimate disposal of this product should be handled accordi...

Page 110: ...recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp tent Hot Swap Fan Warning Warning Hazardous moving...

Page 111: ...stornilladores y todos los objetos lejos de las aberturas del ventilador Attention Pieces mobiles dangereuses Se tenir a l ecart des lames du ventilateur Il est possible que les ventilateurs soient to...

Page 112: ...nnzeichnet an Ger ten oder Produkten die nicht mit Supermicro gekennzeichnet sind AC AC UL CSA UL CSE Supermicro Supermicro UL CSA UL CSA Supermicro UL CSA UL CSA Warning When installing the product u...

Page 113: ...le code pour tous les autres appareils lectriques sauf les produits d sign s par Supermicro seulement AC AC UL CSA UL CSA Supermicro UL CSA UL CSA Supermicro Advertencia Cuando instale el producto ut...

Page 114: ...Aansluitmethode deze moet altijd voldoen aan de lokale voorschriften en veiligheidsnormen inclusief de juiste kabeldikte en stekker Het gebruik van niet geschikte Kabels en of Adapters kan een storin...

Page 115: ...block contains critical BIOS codes including memory detection and recovery codes for the user to flash a new BIOS image if the original main BIOS image is corrupted When the system power is on the boo...

Page 116: ...Super ROM binary image file into the disc Root Directory of a USB device or a writeable CD DVD Note If you cannot locate the Super ROM file in your driver disk visit our website at www supermicro com...

Page 117: ...f you want to start the BIOS recovery If you decide to proceed with BIOS recovery follow the procedures below 5 When the screen as shown above displays use the arrow keys to select the item Proceed wi...

Page 118: ...into a USB flash drive 8 Press Del continuously to enter the BIOS setup utility Set the item Boot Option 1 to UEFI AP UEFI Built in EFI Shell Press F4 to save the settings and exit the BIOS setup util...

Page 119: ...rrupt this process until the BIOS flashing is complete 10 The screen above indicates that the BIOS update process is completed When you see the screen above unplug the AC power cable from the power su...

Page 120: ...e to a software tool issue see image below or an unexpected power outage during BIOS updates BIOS Boot Block Corruption Occurrence When a BIOS boot block is corrupted due to an unexpected power outage...

Page 121: ...g Jumper JBR1 1 Power down the system 2 Close pins 2 3 on jumper JBR1 and power on the system 3 Follow the BIOS recovery SOP listed in the previous chapter Appendix C 4 After completing the steps abov...

Page 122: ...TA Controller On chip C236 controller Drive Bays Four 3 5 hot swap drive bays to house four SATA drives PCI Expansion Slots Two PCI E x8 slots Motherboard X11SSW 4TF WIO form factor 13 x 8 in 330 2 x...

Page 123: ...EC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 8 IEC 61000 4 11 Safety CSA EN IEC UL 60950 1 Compliant UL or CSA Listed USA and Canada CE Marking Europe Perchlorate Warning California Best Manag...

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