6
Preface
5.1 Microsoft Windows OS Installation .....................................................................................72
5.2 Driver Installation ................................................................................................................74
5.3 SuperDoctor
Chapter 7 Troubleshooting and Support
7.2 Baseboard Management Controller (BMC) ........................................................................79
7.3 Troubleshooting Procedures .............................................................................................80
No Power ..........................................................................................................................80
System Boot Failure .........................................................................................................81
Memory Errors ..................................................................................................................81
Losing the System's Setup Configuration
.........................................................................81
7.4 Crash Dump Using BMC ....................................................................................................84
7.5 UEFI BIOS Recovery .........................................................................................................85
7.6 CMOS Clear .......................................................................................................................90
7.7 Where to Get Replacement Components ..........................................................................91
7.8 Reporting an Issue .............................................................................................................91
Technical Support Procedures ..........................................................................................91
Returning Merchandise for Service ...................................................................................91
Vendor Support Filing System ..........................................................................................92
Appendix A Standardized Warning Statements for AC/DC Systems