Supermicro H12DSG-Q-CPU6 User Manual Download Page 1

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USER’S MANUAL

Revision 1.0

H12DSG-Q-CPU6

Summary of Contents for H12DSG-Q-CPU6

Page 1: ...USER S MANUAL Revision 1 0 H12DSG Q CPU6...

Page 2: ...lass A device or in residential environment for Class B device This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s...

Page 3: ...ormance while consuming little power Please note that this motherboard is intended to be installed and serviced by professional technicians only For processor memory updates please refer to our websit...

Page 4: ...er B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma sup...

Page 5: ...vironmental Temperature Control 18 System Resource Alert 18 1 5 ACPI Features 19 1 6 Power Supply 19 1 7 Super I O 19 Chapter 2 Installation 2 1 Static Sensitive Devices 20 Precautions 20 Unpacking 20...

Page 6: ...3 3 Frequently Asked Questions 44 3 4 Returning Merchandise for Service 48 3 5 Battery Removal and Installation 48 Battery Removal 48 Proper Battery Disposal 48 Battery Installation 49 Chapter 4 UEFI...

Page 7: ...Standardized Warning Statements B 1 Battery Handling 90 B 2 Product Disposal 92 Appendix C UEFI BIOS Recovery C 1 Overview 93 C 2 Recovering the UEFI BIOS Image 93 C 3 Recovering the BIOS Block with...

Page 8: ...drivers utilities and the user s manual for your server Supermicro product manuals http www supermicro com support manuals Product drivers and utilities https www supermicro com wftp driver Product s...

Page 9: ...Motherboard Image Note All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual The motherboard you received may or may not look exa...

Page 10: ...10 H12DSG Q CPU6 User s Manual Note Components not documented are for internal testing only Figure 1 2 H12DSG Q CPU6 Motherboard Layout...

Page 11: ...y the manufacturer Do not install the onboard battery upside down to avoid possible explosion FAN9 BT1 JL1 RSC PWR1 RSC PWR2 RSC PWR3 JGPU PWR2 JFP1 PCIe IO PWR1 BPN PWR1 P2 PCIE10B P2 PCIE10A P1 PCIE...

Page 12: ...BT1 Onboard Battery JSLOT1 Supermicro I O Riser Slot AOM PIO i2XT P1 PCIE1A Processor 1 SATA Ports P1 PCIE1B P1 PCIE2A P1 PCIE2B P1 PCIE3A P1 PCIE3B P1 PCIE4A P1 PCIE4B P1 PCIE5A P1 PCIE5B Processor 1...

Page 13: ...PCIe_IO_PWR1 Power for PCIe Transition Board AOM PCIE SXM4 Q BPN PWR1 Power for SATA NVMe Backplane BPN NVMe4 228N S4 JTPM1 Trusted Platform Module Port 80 Connector JTPM2 Trusted Platform Module SPI...

Page 14: ...G 66G4 to support 4 PCIe x16 slots and 1 PCIe x16 slot with PCIe x8 signal Network ATEN IPMI from ASPEED BMC for gigabit RJ45 port via AOM PIO i2XT Graphics ASPEED AST2600 BMC chip with one VGA port v...

Page 15: ...ling zone Low noise fan speed control via Fan Board AOM 228G FAN Pulse Width Modulation PWM fan control via Fan Board AOM 228G FAN System Management Trusted Platform Module TPM support System resource...

Page 16: ...ser s Manual Figure 1 3 System Block Diagram Note This is a general block diagram and may not exactly represent the features on your motherboard See the previous pages for the actual specifications of...

Page 17: ...Power Management Logic Support Rev 6 2 Adaptive Thermal Management Monitoring PCI E 4 0 w transfer rate of up to 16 0 GT s System Management Bus SMBus Specification Version 3 1 1 1 3 Special Features...

Page 18: ...f the cooling fans The onboard CPU and chassis fans are controlled by Thermal Management Environmental Temperature Control The thermal control sensor monitors the CPU temperature in real time and will...

Page 19: ...from noise It is recommended that you also install a power surge protector to help avoid problems caused by power surges 1 7 Super I O The Super I O Aspeed AST2600 chip includes a data separator write...

Page 20: ...uch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags when no...

Page 21: ...ground the motherboard to the chassis Make sure that the metal standoffs click in or are screwed in tightly Philips Screwdriver 1 Standoffs 13 Only if Needed Philips Screws 13 Tools Needed Location o...

Page 22: ...22 H12DSG Q CPU6 User s Manual Figure 2 1 Motherboard Mounting Holes...

Page 23: ...d against the mounting holes on the chassis 3 Install standoffs in the chassis as needed 4 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 5 Using the...

Page 24: ...nstall the CPU heatsink If you buy a CPU separately make sure that you use an AMD certified multi directional heatsink only Make sure to install the motherboard into the chassis before you install the...

Page 25: ...ping position 3 Lift the Rail Frame up by gripping the lift tabs near the front end of the rail frame While keeping a secure grip of the Rail Frame lift it to a position so you can do the next step of...

Page 26: ...p the handle of the Carrier Frame CPU Package assembly from its shipping tray and while gripping the handle align the flanges of the Carrier Frame onto the rails of the Rail Frame so its pins will be...

Page 27: ...uble check that the CPU is aligned properly 8 Lift up the Rail Frame till it securely rests in upright position Then remove the PnP Cover Cap from the CPU socket below Grip the two lift tabs marked Re...

Page 28: ...28 H12DSG Q CPU6 User s Manual 9 Gently lower the Rail Frame down onto the socket until the latches on the Rail Frame engage with the Socket housing and it rests in place DO NOT force it into place...

Page 29: ...ing loaded and has to be held in place before it is secured Important Use a torque screwdriver set it at 16 1 kgf cm 14 0 lbf in with a Torx T20 screw head bit to prevent damage to the CPU 11 Place an...

Page 30: ...over the four screw holes on CPU Package on the socket frame 13 Using a diagonal pattern tighten the four screws down on the heatsink in a clockwise fashion till it is secure The heatsink will now be...

Page 31: ...Frame is spring loaded so be careful lifting it up into a vertical position 5 Grip the handle of the Carrier Frame and pull upwards to extract it from the Rail Frame Return the Carrier Frame CPU Packa...

Page 32: ...2 F1 F2 G1 G2 H1 H2 16 DIMMS CPU1 A2 B2 C2 D2 E2 F2 G2 H2 CPU2 A2 B2 C2 D2 E2 F2 G2 H2 32 DIMMS CPU1 A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H2 CPU2 A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H...

Page 33: ...lled However all DIMMs will run at the speed of the slowest DIMM The motherboard will support odd numbered modules 1 or 3 modules installed However to achieve the best memory performance fully populat...

Page 34: ...lock it 3 Align the key of the DIMM module with the receptive point on the memory slot 4 Align the notches on both ends of the module against the receptive points on the ends of the slot 5 Press both...

Page 35: ...cifically for use with the Supermicro chassis TPM Header Port 80 Connector The JTPM1 header is used to connect a Trusted Platform Module TPM which is available from a third party vendor A TPM is a sec...

Page 36: ...s PCI E latency by simplifying driver software requirements resulted from direct PCI E interface from the CPU to the NVMe SSD drives Chassis Intrusion A Chassis Intrusion header is located at JL1 on t...

Page 37: ...Connector Pins Jumper Setting 3 2 1 3 2 1 CMOS Clear JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally cleari...

Page 38: ...et the system if an application hangs Jumping pins 2 3 will generate a non maskable interrupt NMI signal for the application that hangs Watch Dog must also be enabled in BIOS The default setting is Re...

Page 39: ...or installing components Onboard Power LED Indicator LED Color Definition Off System Off power cable not connected Green System On Power OK BMC Heartbeat LED A BMC Heartbeat LED is located at LEDM1 on...

Page 40: ...connected to your power supply 4 Make sure that no short circuits exist between the motherboard and chassis 5 Disconnect all cables from the motherboard including those for the keyboard and mouse 6 Re...

Page 41: ...lugging the power cord and contacting both pads on the CMOS Clear Jumper JBT1 Refer to chapter 2 2 Remove all components from the motherboard especially the DIMM modules 3 Turn on the system with only...

Page 42: ...rt Make sure that all hard disk drives HDDs work properly Replace the bad HDDs with good ones 4 System cooling Check the system cooling to make sure that all heatsink fans and CPU system fans etc work...

Page 43: ...ease take the following steps Also note that as a motherboard manufacturer we do not sell directly to end users so it is best to first check with your distributor or reseller for troubleshooting servi...

Page 44: ...ewer than your BIOS before downloading You can choose from the zip file and the exe file If you choose the zip BIOS file please unzip the BIOS file onto a bootable USB device Run the batch file using...

Page 45: ...on IOMMU Change from Auto to Disabled Microsoft KB 4022723 Enabled machines with AMD I O Virtualization Technology IOMMU to boot without BIOS restriction https support microsoft com en us help 4022723...

Page 46: ...rver 2019 is up to date 5 Ensure patch KB4512534 is now installed reboot the system and anter the BIOS setup utility 6 Set the option of Local APIC Mode to be x2APIC in BIOS BIOS Advanced CPU Configur...

Page 47: ...ts To solve this problem click OK and save the installation package to the location you specify The driver is then installed automatically Question When I ran the executable file setup exe to install...

Page 48: ...red in shipping or from failure due to the alteration misuse abuse or improper maintenance of products During the warranty period contact your distributor first for any product problems 3 5 Battery Re...

Page 49: ...bove and continue below 2 Identify the battery s polarity The positive side should be facing up 3 Insert the battery into the battery holder and push it down until you hear a click to ensure that the...

Page 50: ...as F1 F2 etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot b...

Page 51: ...e and time Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in Day MM D...

Page 52: ...n the version of the BIOS ROM used in the system was built CPLD Version This feature displays the version of the CPLD Complex Programmable Logical Device used in the system Memory Information Total Me...

Page 53: ...his feature to select the screen display between the POST messages and the OEM logo upon bootup Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the norma...

Page 54: ...ically reboot the system from a specified boot device after its initial boot failure The options are Disabled Legacy Boot and EFI Boot Power Configuration Watch Dog Function If enabled the Watch Dog T...

Page 55: ...evel 1 Fixed PSP Recovery BL Ver SMU FW Version ABL Version PSP Directory Level 2 Updateable PSP Bootloader Version SMU FW Version ABL Version ACPI Settings PCI AER Support The options are Disabled an...

Page 56: ...he base I O and IRQ address The options are Auto IO 3F8h IRQ 4 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 IO 2F8h IRQ 4 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 4 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 and IO 2E8...

Page 57: ...on speed for a serial port used in Console Redirection Make sure that the same speed is used in the host computer and the client computer A lower transmission speed may be required for long and busy l...

Page 58: ...if slower devices are used The options are 1 and 2 Flow Control Use this feature to set the flow control for Console Redirection to prevent data loss caused by buffer overflow Send a Stop signal to s...

Page 59: ...The options are VT100 LINUX XTERMR6 SC0 ESCN and VT400 Redirection After BIOS POST For this setting when the Bootloader is selected then the Legacy Console Redirection is disabled before booting to t...

Page 60: ...it is set to 0 and the number of 1 s in data bits is odd Select None if you do not want to send a parity bit with your data bits in transmission Select Mark to add a mark as a parity bit to be sent al...

Page 61: ...rection After BIOS POST For this setting when the Bootloader is selected then the Legacy Console Redirection is disabled before booting to the legacy OS If you select Always Enable then the Legacy Con...

Page 62: ...ol Use this item to set the flow control for Console Redirection to prevent data loss caused by buffer overflow Send a Stop signal to stop sending data when the receiving buffer is full Send a Start s...

Page 63: ...nclude Auto 2 CCDs 3 CCDs 4 CCDs and 6 CCDs Core Control This sets the number of cores to be used by your system Once this option has been used to remove any cores a power cycle is required in order f...

Page 64: ...ng to configure the cTDP Control Options include Manual and Auto IOMMU Use this setting to enable disable IOMMU Options include Disabled Enabled and Auto ACS Enable Use this setting to enable disable...

Page 65: ...Interleaving This setting controls interleave memory blocks across the DRAM chip for node 0 The options are Disabled and Auto BankGroupSwap This setting controls the Bank Group Swap The options are En...

Page 66: ...ons are Disabled and Enabled PCIe ARI Support Use this setting to Enable Disable or Auto control the Alternative Routing ID Interpretation PCIe Spread Spectrum Use this setting to Enable or Disable PC...

Page 67: ...The options include Disabled and EFI SLOT9 PCI E 4 0 x16 OPROM This setting enables or disables the listed PCI PCIX PCIe Slot OPROM option The options include Disabled and EFI Onboard LAN1 Option ROM...

Page 68: ...ed and EFI Options include Auto x16 x8x8 x4x4x8 and x4x4x4x4 Network Stack Configuration Network Stack This setting allows you to enable or disable the UEFI Network Stack The options are Disabled and...

Page 69: ...or operating systems that do not support XHCI Extensible Host Controller Interface hand off The XHCI ownership change should be claimed by the XHCI driver The options include Enabled and Disabled Port...

Page 70: ...s KMIP TCP Port number TimeZone Clinet UserName Client Password CA Certificate The options include Update Delete Export Client Certificate Client Private Key HTTP Boot Configuration HTTP Boot One Time...

Page 71: ...AN MAC B03AF2B6059F IPv4 Network Configuration Configured Select Enabled to activate IPv4 network configuration The options include Disabled and Enabled If the item above is set to Enabled the followi...

Page 72: ...cimal and in dotted quad form i e 172 31 0 1 Local DNS Servers This item sets the address for the local DNS servers for this computer This should be in decimal and in dotted quad form i e 172 31 0 1 S...

Page 73: ...on This feature allows the user to enroll the certificate in the system Enroll Certification Using File Use this feature to enroll certification from a file Certification GUID Use this feature to enro...

Page 74: ...bootup The options include Disabled and Enabled Erashing Settings Erase SEL Select Yes On next reset to erase all system event logs upon next system reboot Select Yes On every reset to erase all syst...

Page 75: ...m will become available for user s configuration Configuration Address Source This feature allows the user to select the source of the IP address for this computer If Static is selected you will need...

Page 76: ...ou ve made a change on a setting below please be sure to reboot the system for the change to take effect Change SMBIOS Event Log Settings Enabling Disabling Options SMBIOS Event Log Select Enabled to...

Page 77: ...tem to do nothing when the SMBIOS event log is full The options are Do Nothing and Erase Immediately SMBIOS Event Log Standard Settings Log System Boot Event Select Enabled to log system boot events T...

Page 78: ...the BIOS setup utility The length of the password should be from 3 characters to 20 characters long Password Check Select Setup for the system to check for a password at Setup Select Always for the sy...

Page 79: ...ed and Enabled Restore Factory Keys Select Yes to restore manufacturer default keys used to ensure system security The options are Yes and No Reset to Setup Mode Select Yes to reset the system to the...

Page 80: ...he user to enter and configure a set of values to be used as Authorized Signatures for the system These values also indicate the sizes keys numbers and the sources of the authorized signatures Select...

Page 81: ...natures This feature allows the user to set and save the authorized signatures used for OS recovery Select Update to update your OS Recovery Signatures Select Append to append your OS Recovery Signatu...

Page 82: ...l LEGACY to EFI Support Select Enabled for the system to boot from an EFI OS when the Legacy OS fails The options are Disabled and Enabled FIXED BOOT ORDER Priorities This feature prioritizes the orde...

Page 83: ...ot Mode Select is set to UEFI the following items will be displayed for configuration Boot Option 1 Boot Option 9 Delete Boot Option Use this feature to select a boot device to delete from the boot pr...

Page 84: ...permanent changes to the system configuration and reboot the computer Save Changes and Reset When you have completed the system configuration changes select this option to leave the BIOS setup utilit...

Page 85: ...as User Defaults from the Exit menu and press Enter This enables the user to save all changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults fr...

Page 86: ...www supermicro com support manuals Installing the OS 1 Create a method to access the MS Windows installation ISO file That might be a DVD perhaps using an external USB SATA DVD drive or a USB flash dr...

Page 87: ...river browse the USB flash drive for the proper driver files For RAID choose the SATA sSATA RAID driver indicated then choose the storage drive on which you want to install it For non RAID choose the...

Page 88: ...rred Another option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard and Download the Latest Drivers and Utilities Insert the flash dri...

Page 89: ...set chassis intrusion for multiple systems with SuperDoctor 5 or IPMI SuperDoctor 5 Management Server monitors HTTP FTP and SMTP services to optimize the efficiency of your operation Note The default...

Page 90: ...stalling or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm B 1 Battery Handling Warnung Bei Einsetzen einer fal...

Page 91: ...evaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fab...

Page 92: ...ntos nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp ten...

Page 93: ...control to a computer system at bootup C 2 Recovering the UEFI BIOS Image A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block a main BIOS image The boot block contains crit...

Page 94: ...e into a USB flash device and rename it SUPER ROM 1 While the system is turned off insert the USB device that contains the new BIOS binary image SUPER ROM 2 Power on the system 3 After the system is t...

Page 95: ...or SUM Please refer to these SUPERMICRO software related videos Activate OOB license https www youtube com watch v V4spX_DOV7I SUPERMICO BIOS Update https www youtube com watch v S8z6iOEHGwY If the BI...

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