Supermicro H12DGQ-NT6 User Manual Download Page 46

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H12DGQ-NT6 User's Manual

Answer:

It happens in some environments. To solve this problem, click OK and save the

installation package to the location you specify. The driver is then installed automatically.

Question: When I ran the executable file setup.exe to install the AMD SP3 I/O driver on

Windows, the following message appeared:

Summary of Contents for H12DGQ-NT6

Page 1: ...USER S MANUAL Revision 1 0a H12DGQ NT6...

Page 2: ...r Class A device or in residential environment for Class B device This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer...

Page 3: ...rformance while consuming little power Please note that this motherboard is intended to be installed and serviced by professional technicians only For processor memory updates please refer to our webs...

Page 4: ...ter B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma su...

Page 5: ...vironmental Temperature Control 18 System Resource Alert 18 1 5 ACPI Features 19 1 6 Power Supply 19 1 7 Super I O 19 Chapter 2 Installation 2 1 Static Sensitive Devices 20 Precautions 20 Unpacking 20...

Page 6: ...Frequently Asked Questions 43 3 4 Returning Merchandise for Service 47 3 5 Battery Removal and Installation 47 Battery Removal 47 Proper Battery Disposal 47 Battery Installation 48 Chapter 4 UEFI BIO...

Page 7: ...ardized Warning Statements B 1 Battery Handling 90 B 2 Product Disposal 92 Appendix C UEFI BIOS Recovery C 1 Overview 93 C 2 Recovering the UEFI BIOS Image 93 C 3 Recovering the BIOS Block with a USB...

Page 8: ...ary drivers utilities and the user s manual for your server Supermicro product manuals http www supermicro com support manuals Product drivers and utilities https www supermicro com wdl Product safety...

Page 9: ...therboard Image Note All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual The motherboard you received may or may not look exact...

Page 10: ...al Note Components not documented are for internal testing only Figure 1 2 H12DGQ NT6 Motherboard Layout MAC CODE IPMI CODE BAR CODE BAR CODE REV 1 XX MAC CODE DESIGNED IN USA 1 1 2 3 3 3 A C BAR CODE...

Page 11: ...A_UBB2 US3_B_UBB1 US3_A_UBB1 US2_B_UBB2 US2_B_UBB1 US2_A_UBB1 US1_A_UBB2 US1_B_UBB1 US1_A_UBB1 US2_NVME1 JRSC PWR1 JRSC PWR2 JUIDB1 UID_LED1 PWR_SW1 IPMI LAN JUSB1 COM JRSC_PWR4 JRSC_PWR3 CPU1_AIOMSB1...

Page 12: ...usted Platform Module TPM Port 80 connector CPU1_AIOMSB1 CPU1 AIOM sideband CPU2_AIOMSB1 CPU2 AIOM sideband Battery BT1 Onboard CMOS battery socket JRSC_PWR1 JRSC_PWR2 JRSC_PWR3 JRSC_PWR4 Power connec...

Page 13: ...A_NIC2 US2_B_NIC2 US3_A_NIC1 US3_B_NIC1 US3_A_NIC2 US3_B_NIC2 US4_A_NIC1 US4_B_NIC1 US4_A_NIC2 US4_B_NIC2 8 PCIe 4 0 x16 to RSC from PLX US1_A_UBB1 US1_B_UBB1 US1_A_UBB2 US1_B_UBB2 US2_A_UBB1 US2_B_UB...

Page 14: ...riser card via PLX Five PCIe 4 0 x8 for NVMe via PLX Two PCIe 4 0 x16 for riser or AIOM board from CPU Graphics ASPEED AST2600 BMC w ATEN IPMI FW I O Devices Ten NVMe Five Slim SAS x8 ports Twelve x...

Page 15: ...noise fan speed control Pulse Width Modulation PWM fan control System Management Trusted Platform Module TPM support System resource alert via SuperDoctor 5 Power Supply Monitoring SuperDoctor 5 Watch...

Page 16: ...I2 US2 SlimSASx8 4 CPU1 P2 15 0 US1 SlimSASx8 1 NVME1 2 CPU1 P3 15 0 DDR4 SlimSASx8 2 UBB1 2 PEX88096 WAFL1 NIC1 2 NIC1 2 UBB1 2 SlimSASx8 1 CPU1 xGMI1 NVME1 2 LPC NIC1 2 GMII SlimSASx8 4 NAND FLASH 2...

Page 17: ...PI Power Management Logic Support Rev 6 2 Adaptive Thermal Management Monitoring PCIe 4 0 w transfer rate of up to 16 0 GT s System Management Bus SMBus Specification Version 3 1 1 1 3 Special Feature...

Page 18: ...he cooling fans The onboard CPU and chassis fans are controlled by Thermal Management Environmental Temperature Control The thermal control sensor monitors the CPU temperature in real time and will tu...

Page 19: ...from noise It is recommended that you also install a power surge protector to help avoid problems caused by power surges 1 7 Super I O The Super I O Aspeed AST2600 chip includes a data separator write...

Page 20: ...h its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags when not...

Page 21: ...ground the motherboard to the chassis Make sure that the metal standoffs click in or are screwed in tightly Philips Screwdriver 1 Standoffs 13 Only if Needed Philips Screws 13 Tools Needed Location o...

Page 22: ...22 H12DGQ NT6 User s Manual Figure 2 1 Motherboard Mounting Holes...

Page 23: ...d against the mounting holes on the chassis 3 Install standoffs in the chassis as needed 4 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 5 Using the...

Page 24: ...tall the CPU heatsink If you buy a CPU separately make sure that you use an AMD certified multi directional heatsink only Make sure to install the motherboard into the chassis before you install the C...

Page 25: ...ping position 3 Lift the Rail Frame up by gripping the lift tabs near the front end of the rail frame While keeping a secure grip of the Rail Frame lift it to a position so you can do the next step of...

Page 26: ...the handle of the Carrier Frame CPU Package assembly from its shipping tray and while gripping the handle align the flanges of the Carrier Frame onto the rails of the Rail Frame so its pins will be a...

Page 27: ...uble check that the CPU is aligned properly 8 Lift up the Rail Frame till it securely rests in upright position Then remove the PnP Cover Cap from the CPU socket below Grip the two lift tabs marked Re...

Page 28: ...28 H12DGQ NT6 User s Manual 9 Gently lower the Rail Frame down onto the socket until the latches on the Rail Frame engage with the Socket housing and it rests in place DO NOT force it into place...

Page 29: ...ing loaded and has to be held in place before it is secured Important Use a torque screwdriver set it at 16 1 kgf cm 14 0 lbf in with a Torx T20 screw head bit to prevent damage to the CPU 11 Place an...

Page 30: ...ver the four screw holes on CPU Package on the socket frame 13 Using a diagonal pattern tighten the four screws down on the heatsink in a clockwise fashion till it is secure The heatsink will now be s...

Page 31: ...rame is spring loaded so be careful lifting it up into a vertical position 5 Grip the handle of the Carrier Frame and pull upwards to extract it from the Rail Frame Return the Carrier Frame CPU Packag...

Page 32: ...2 H1 H2 16 DIMMS CPU1 A2 B2 C2 D2 E2 F2 G2 H2 CPU2 A2 B2 C2 D2 E2 F2 G2 H2 32 DIMMS CPU1 A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H2 CPU2 A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H2 Populating...

Page 33: ...size and speed The motherboard will support odd numbered modules one or three modules installed However to achieve the best memory performance fully populate the motherboard with validated memory modu...

Page 34: ...ock it 3 Align the key of the DIMM module with the receptive point on the memory slot 4 Align the notches on both ends of the module against the receptive points on the ends of the slot 5 Press both e...

Page 35: ...4 5 LRESET 6 NC 7 LAD3 8 LAD2 9 3 3V 10 LAD1 11 LAD0 12 GND 13 NC 14 NC 15 3 3V_STBY 16 SERIRQ 17 GND 18 NC 19 NC 20 NC SATA Ports The H12DGQ NT6 supports four SATA 3 0 ports through P0 SATA0 3 P2 SAT...

Page 36: ...s Connector Pins Jumper Setting 3 2 1 3 2 1 CMOS Clear JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally clear...

Page 37: ...the system if an application hangs Jumping pins 2 3 will generate a non maskable interrupt NMI signal for the application that hangs Watch Dog must also be enabled in BIOS The default setting is Rese...

Page 38: ...ng BMC Initializing Unit Identified LED The front UID LED is located next to the UID switch The UID indicators provide easy identification of a system unit that may be in need of service UID LED Statu...

Page 39: ...onnected to your power supply 4 Make sure that no short circuits exist between the motherboard and chassis 5 Disconnect all cables from the motherboard including those for the keyboard and mouse 6 Rem...

Page 40: ...ugging the power cord and contacting both pads on the CMOS Clear Jumper JBT1 Refer to chapter 2 2 Remove all components from the motherboard especially the DIMM modules 3 Turn on the system with only...

Page 41: ...Make sure that all hard disk drives HDDs work properly Replace the bad HDDs with good ones 4 System cooling Check the system cooling to make sure that all heatsink fans and CPU system fans etc work pr...

Page 42: ...ase take the following steps Also note that as a motherboard manufacturer we do not sell directly to end users so it is best to first check with your distributor or reseller for troubleshooting servic...

Page 43: ...than your BIOS before downloading You can choose from the zip file and the exe file If you choose the zip BIOS file please unzip the BIOS file onto a bootable USB device Run the batch file using the...

Page 44: ...n IOMMU Change from Auto to Disabled Microsoft KB 4022723 Enabled machines with AMD I O Virtualization Technology IOMMU to boot without BIOS restriction https support microsoft com en us help 4022723...

Page 45: ...ver 2019 is up to date 5 Ensure patch KB4512534 is now installed reboot the system and enter the BIOS setup utility 6 Set the option of Local APIC Mode to be x2APIC in BIOS BIOS Advanced CPU Configura...

Page 46: ...ts To solve this problem click OK and save the installation package to the location you specify The driver is then installed automatically Question When I ran the executable file setup exe to install...

Page 47: ...ed in shipping or from failure due to the alteration misuse abuse or improper maintenance of products During the warranty period contact your distributor first for any product problems 3 5 Battery Rem...

Page 48: ...ove and continue below 2 Identify the battery s polarity The positive side should be facing up 3 Insert the battery into the battery holder and push it down until you hear a click to ensure that the b...

Page 49: ...1 F2 etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be con...

Page 50: ...date and time Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in Day...

Page 51: ...e version of the BIOS ROM used in the system was built CPLD Version This feature displays the version of the CPLD Complex Programmable Logical Device used in the system Memory Information Total Memory...

Page 52: ...this feature to select the screen display between the POST messages and the OEM logo upon bootup Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the nor...

Page 53: ...specified boot device after its initial boot failure The options are Disabled Legacy Boot and EFI Boot Power Configuration Watch Dog Function If enabled the Watch Dog Timer will allow the system to r...

Page 54: ...d and Enabled Trusted Computing Configuration Security Device Support If this feature and the TPM jumper on the motherboard are both set to Enabled onboard security devices will be enabled for TPM Tru...

Page 55: ...options are Disabled and Enabled NUMA Node Per Socket This feature specifies the number of desired Non Uniform Memory Access NUMA nodes per socket Setting this to zero will attempt to interleave the t...

Page 56: ...s are Auto IO 3F8h IRQ 4 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 IO 2F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 and IO 2E8h IRQ 3 4 5 6 7 9 10 11 12 Serial Port 2 Configuration Serial Port...

Page 57: ...feature to set the transmission speed for a serial port used in Console Redirection Make sure that the same speed is used in the host computer and the client computer A lower transmission speed may b...

Page 58: ...yed on a terminal and send it as text messages to a remote server The options are Disabled and Enabled Resolution 100x31 Select Enabled for extended terminal resolution support The options are Disable...

Page 59: ...uired for long and busy lines The options are 9600 19200 38400 57600 and 115200 bits per second Data Bits Use this feature to set the data transmission size for Console Redirection The options are 7 a...

Page 60: ...re Disabled and Enabled Legacy OS Redirection Resolution For Legacy OS systems use this setting to specify the number of Rows and Columns supported for redirection Options include 80x24 and 80x25 Putt...

Page 61: ...this feature to select the target terminal emulation type for Console Redirection Select VT100 to use the ASCII character set Select VT100 to add color and function key support Select ANSI to use the...

Page 62: ...top Bit for standard serial data communication Select 2 Stop Bits if slower devices are used The options are 1 and 2 CPU Configuration SMT Control Use this setting to specify Simultaneous Multithreadi...

Page 63: ...ical address space 16TB of space is available for systems that support 253 ASIDs while 8TB of space is available for systems that support 509 ASIDs The options include 253 ASIDs 509 ASIDs and Auto SEV...

Page 64: ...ing for Preferred IO Options include Manual and Auto Memory Configuration Memory Clock This setting allows you to select different memory clock speed The options include Auto and speed settings from 2...

Page 65: ...Auto DDR Power Down Enable Use this setting to enable or disable DDR power down mode The options are Disabled Enabled and Auto CPU1 Memory Configuration These sections are for informational purposes...

Page 66: ...d PCIe ARI Support Use this setting to Disable Enable or Auto control the Alternative Routing ID Interpretation PCIe ARI Enumeration Use this setting to Disable Enable or Auto control the ARI Forwardi...

Page 67: ...are to be loaded for the add on card in this slot The options include Disabled Legacy and EFI CPU1 RSC GR 66G5S Slot 1 PCI E X16 OPROM Use this feature to select which firmware type to be loaded for t...

Page 68: ...Use this feature to select which firmware function to be loaded for LAN Port 1 used for system boot The options include Disabled Legacy and EFI Onboard LAN 2 OPROM Use this feature to select which fi...

Page 69: ...not be available The options are Disabled and Enabled IPv4 HTTP Support This setting allows you to enable or disable IPv4 HTTP boot support If disabled IPv4 HTTP boot support will not be available The...

Page 70: ...Apply to each LAN and Boot Priority 1 instantly HTTP Boot Checks Hostname Use this feature to enable or disable HTTPS Boot to check if the hostname of TLS certificates matches the hostname provided b...

Page 71: ...rtification GUID This feature displays the GUID for this system Commit Changes and Exit Select this feature to keep the changes you have made and exit from the system Discard Changes and Exit Select t...

Page 72: ...e the settings for the RAM disks installed in the system Disk Memory Type This feature specifies the type of memory that is available for you to create a RAM disk The options are Boot Service Data and...

Page 73: ...llows you to create a RAM disk from a file specified by the user Select this submenu and press the Enter key the following items will display Created RAM disk list Remove selected RAW disk s Use this...

Page 74: ...otup The options include Disabled and Enabled Erasing Settings Erase SEL Select Yes On next reset to erase all system event logs upon next system reboot Select Yes On every reset to erase all system e...

Page 75: ...ion Select Yes for the BIOS to implement all IP MAC address changes at the next system boot The options include No and Yes If the item above is set to Yes the following item will become available for...

Page 76: ...u ve made a change on a setting below please be sure to reboot the system for the change to take effect Change SMBIOS Event Log Settings Enabling Disabling Options SMBIOS Event Log Select Enabled to e...

Page 77: ...tem to do nothing when the SMBIOS event log is full The options are Do Nothing and Erase Immediately SMBIOS Event Log Standard Settings Log System Boot Event Select Enabled to log system boot events T...

Page 78: ...he BIOS setup utility The length of the password should be from 3 characters to 20 characters long Password Check Select Setup for the system to check for a password at Setup Select Always for the sys...

Page 79: ...ions are Disabled and Enabled If the Secure Boot Mode is selected to be Custom the configuration become available Exit Deployed Mode Key Management Factory Key Provision The options are Disabled and E...

Page 80: ...Exchange Keys This feature allows the user to enter and configure a set of values to be used as Key Exchange Keys for the system The sizes keys numbers and key sources of the Key Exchange Keys will b...

Page 81: ...the time when these signatures are entered into the system Select Update to update your Authorized TimeStamps Select Append to append your Au thorized TimeStamps The settings are Update and Append Os...

Page 82: ...D BOOT ORDER Priorities This feature prioritizes the order of a bootable device from which the system will boot Press the Enter key on each item sequentially to select devices When the item above Boot...

Page 83: ...eature to select a boot device to delete from the boot priority list Delete Boot Option Use this feature to remove an EFI boot option from the boot priority list Delete Driver Option Use this feature...

Page 84: ...ermanent changes to the system configuration and reboot the computer Save Changes and Reset When you have completed the system configuration changes select this option to leave the BIOS setup utility...

Page 85: ...nd press the Enter key This enables the user to save all changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults from the Exit menu and press th...

Page 86: ...nfiguration User Guides posted on our website at www supermicro com support manuals Installing the OS 1 Create a method to access the Microsoft Windows installation ISO file That can be a USB flash or...

Page 87: ...river browse the USB flash drive for the proper driver files For RAID choose the SATA sSATA RAID driver indicated then choose the storage drive on which you want to install it For non RAID choose the...

Page 88: ...other option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard and Download the Latest Drivers and Utilities Insert the flash drive or d...

Page 89: ...ol power on off and reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI SuperDoctor 5 Management Server monitors HTTP FTP and SMTP services to optimize the efficiency of your opera...

Page 90: ...talling or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm B 1 Battery Handling Warnung Bei Einsetzen einer fals...

Page 91: ...evaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fab...

Page 92: ...os nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp tent...

Page 93: ...hands off control to a computer system at bootup C 2 Recovering the UEFI BIOS Image A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block a main BIOS image The boot block cont...

Page 94: ...ge into a USB flash device and rename it SUPER ROM 1 While the system is turned off insert the USB device that contains the new BIOS binary image SUPER ROM 2 Power on the system 3 After the system is...

Page 95: ...or SUM Please refer to these SUPERMICRO software related videos Activate OOB license https www youtube com watch v V4spX_DOV7I SUPERMICO BIOS Update https www youtube com watch v S8z6iOEHGwY If the BI...

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