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Appendix C: UEFI BIOS Recovery

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Appendix C  

 

UEFI BIOS Recovery

Warning: 

Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing 

the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro 
be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS 
update. If you need to update the BIOS, do not shut down or reset the system while the BIOS 
is updating. Doing so may cause a boot failure.

C.1 Overview

The  Unified  Extensible  Firmware  Interface  (UEFI)  provides  a  software-based  interface 
between  the  operating  system  and  the  platform  firmware  in  the  pre-boot  environment. 
The  UEFI  specification  supports  an  architecture-independent  mechanism  for  add-on  card 

initialization to allow the UEFI OS loader, which is stored in the add-on card, to boot the 

system. The UEFI offers clean, hands-off control to a computer system at bootup.

C.2 Recovering the UEFI BIOS Image

A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block (a main 

BIOS image). The boot block contains critical BIOS codes, including memory detection and 

recovery  codes  for  the  user  to  flash  a  new  BIOS  image  if  the  original  main  BIOS  image 
is corrupted. When the system power is on, the boot block codes execute first. Once it is 

completed, the main BIOS code will continue with system initialization and bootup.

C.3 Recovering the BIOS Block with a USB Device

If the BIOS file is corrupted and the system is not able to boot up, this feature will allow you 
to recover the BIOS image using a USB-attached device. A USB flash drive or a USB CD/

DVD ROM drive may be used for this purpose. Please note that a USB hard disk drive is 
NOT supported. Follow the procedures on the next page to recover the BIOS.

Using  a  different  system,  copy  the  standard  BIOS  binary  image  file  into  the  root  directory 
of  a  USB  flash  drive  with  FAT16  or  FAT32  format  and  rename  the  file  to  SUPER.ROM.

 

Summary of Contents for H12DGO-6

Page 1: ...USER S MANUAL Revision 1 0 H12DGO 6...

Page 2: ...Class A device or in residential environment for Class B device This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s...

Page 3: ...ce while consuming little power Please note that this motherboard is intended to be installed and serviced by professional technicians only For processor memory updates please refer to our website at...

Page 4: ...uter B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma s...

Page 5: ...vironmental Temperature Control 17 System Resource Alert 17 1 5 ACPI Features 18 1 6 Power Supply 18 1 7 Super I O 18 Chapter 2 Installation 2 1 Static Sensitive Devices 19 Precautions 19 Unpacking 19...

Page 6: ...3 Frequently Asked Questions 43 3 4 Returning Merchandise for Service 47 3 5 Battery Removal and Installation 47 Battery Removal 47 Proper Battery Disposal 47 Battery Installation 48 Chapter 4 UEFI BI...

Page 7: ...ardized Warning Statements B 1 Battery Handling 90 B 2 Product Disposal 92 Appendix C UEFI BIOS Recovery C 1 Overview 93 C 2 Recovering the UEFI BIOS Image 93 C 3 Recovering the BIOS Block with a USB...

Page 8: ...ivers utilities and the user s manual for your server Supermicro product manuals http www supermicro com support manuals Product drivers and utilities https www supermicro com wftp driver Product safe...

Page 9: ...herboard Image Note All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual The motherboard you received may or may not look exactl...

Page 10: ...10 H12DGO 6 User s Manual Note Components not documented are for internal testing only Figure 1 2 H12DGO 6 Motherboard Layout 4 3 C A REV 1 01 H12DGO 6 DESIGNED IN USA BAR CODE IPMI CODE...

Page 11: ...rs not indicated are used for testing only Use only the correct type of onboard CMOS battery as specified by the manufacturer Do not install the onboard battery upside down to avoid possible explosion...

Page 12: ...ro Advanced I O Module AIOM Slot via AOM 438G AIOM JMB_E1 JMB_E4 PCIe Connectors Connect to Middle Plate BPN GPU 438G JMB_E5 JMB_E6 Power Connectors Connect to Middle Plate BPN GPU 438G M 2 C1 M 2 C2...

Page 13: ...x16 slot with PCIe x16 signal and 1 PCIe x16 slot with PCIe x8 signal 64 lane PCIe 4 0 connected to Middle Plate and Switch Boards to support GPU board and provide extra PCIe x16 slots Graphics ASPEED...

Page 14: ...Width Modulation PWM fan control System Management Trusted Platform Module TPM support System resource alert via SuperDoctor 5 Power Supply Monitoring SuperDoctor 5 Watch Dog NMI SPM SUM InBand SUM O...

Page 15: ...troduction Figure 1 3 System Block Diagram Note This is a general block diagram and may not exactly represent the features on your motherboard See the previous pages for the actual specifications of y...

Page 16: ...ower Management Logic Support Rev 6 2 Adaptive Thermal Management Monitoring PCIe 4 0 w transfer rate of up to 16 0 GT s System Management Bus SMBus Specification Version 3 1 1 1 3 Special Features Th...

Page 17: ...cooling fans The onboard CPU and chassis fans are controlled by Thermal Management Environmental Temperature Control The thermal control sensor monitors the CPU temperature in real time and will turn...

Page 18: ...from noise It is recommended that you also install a power surge protector to help avoid problems caused by power surges 1 7 Super I O The Super I O Aspeed AST2600 chip includes a data separator write...

Page 19: ...its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags when not i...

Page 20: ...ground the motherboard to the chassis Make sure that the metal standoffs click in or are screwed in tightly Philips Screwdriver 1 Standoffs 13 Only if Needed Philips Screws 13 Tools Needed Location o...

Page 21: ...21 Chapter 2 Installation Figure 2 1 Motherboard Mounting Holes...

Page 22: ...d against the mounting holes on the chassis 3 Install standoffs in the chassis as needed 4 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 5 Using the...

Page 23: ...all the CPU heatsink If you buy a CPU separately make sure that you use an AMD certified multi directional heatsink only Make sure to install the motherboard into the chassis before you install the CP...

Page 24: ...ping position 3 Lift the Rail Frame up by gripping the lift tabs near the front end of the rail frame While keeping a secure grip of the Rail Frame lift it to a position so you can do the next step of...

Page 25: ...the handle of the Carrier Frame CPU Package assembly from its shipping tray and while gripping the handle align the flanges of the Carrier Frame onto the rails of the Rail Frame so its pins will be at...

Page 26: ...uble check that the CPU is aligned properly 8 Lift up the Rail Frame till it securely rests in upright position Then remove the PnP Cover Cap from the CPU socket below Grip the two lift tabs marked Re...

Page 27: ...27 Chapter 2 Installation 9 Gently lower the Rail Frame down onto the socket until the latches on the Rail Frame engage with the Socket housing and it rests in place DO NOT force it into place...

Page 28: ...ing loaded and has to be held in place before it is secured Important Use a torque screwdriver set it at 16 1 kgf cm 14 0 lbf in with a Torx T20 screw head bit to prevent damage to the CPU 11 Place an...

Page 29: ...er the four screw holes on CPU Package on the socket frame 13 Using a diagonal pattern tighten the four screws down on the heatsink in a clockwise fashion till it is secure The heatsink will now be se...

Page 30: ...Frame is spring loaded so be careful lifting it up into a vertical position 5 Grip the handle of the Carrier Frame and pull upwards to extract it from the Rail Frame Return the Carrier Frame CPU Packa...

Page 31: ...F2 G1 G2 H1 H2 16 DIMMS CPU1 A2 B2 C2 D2 E2 F2 G2 H2 CPU2 A2 B2 C2 D2 E2 F2 G2 H2 32 DIMMS CPU1 A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H2 CPU2 A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H2 Pop...

Page 32: ...lled However all DIMMs will run at the speed of the slowest DIMM The motherboard will support odd numbered modules 1 or 3 modules installed However to achieve the best memory performance fully populat...

Page 33: ...ck it 3 Align the key of the DIMM module with the receptive point on the memory slot 4 Align the notches on both ends of the module against the receptive points on the ends of the slot 5 Press both en...

Page 34: ...other TPM pdf Trusted Platform Module Header Pin Definitions Pin Definition Pin Definition 1 LCLK 2 GND 3 LFRAME 4 5 LRESET 6 NC 7 LAD3 8 LAD2 9 3 3V 10 LAD1 11 LAD0 12 GND 13 NC 14 NC 15 3 3V_STBY 1...

Page 35: ...ives Fan Headers There are eight fan headers on the motherboard These are 4 pin fan headers pins 1 3 are backward compatible with traditional 3 pin fans The onboard fan speeds are controlled by Fan Mo...

Page 36: ...Connector Pins Jumper Setting 3 2 1 3 2 1 CMOS Clear JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally cleari...

Page 37: ...the system if an application hangs Jumping pins 2 3 will generate a non maskable interrupt NMI signal for the application that hangs Watch Dog must also be enabled in BIOS The default setting is Rese...

Page 38: ...atus is ok Turn off the system and unplug the power cord before removing or installing components Front Power LED Indicator LED Color Definition Off System Off power cable not connected Green System O...

Page 39: ...onnected to your power supply 4 Make sure that no short circuits exist between the motherboard and chassis 5 Disconnect all cables from the motherboard including those for the keyboard and mouse 6 Rem...

Page 40: ...gging the power cord and contacting both pads on the CMOS Clear Jumper JBT1 Refer to chapter 2 2 Remove all components from the motherboard especially the DIMM modules 3 Turn on the system with only o...

Page 41: ...t Make sure that all hard disk drives HDDs work properly Replace the bad HDDs with good ones 4 System cooling Check the system cooling to make sure that all heatsink fans and CPU system fans etc work...

Page 42: ...se take the following steps Also note that as a motherboard manufacturer we do not sell directly to end users so it is best to first check with your distributor or reseller for troubleshooting service...

Page 43: ...than your BIOS before downloading You can choose from the zip file and the exe file If you choose the zip BIOS file please unzip the BIOS file onto a bootable USB device Run the batch file using the...

Page 44: ...IOMMU Change from Auto to Disabled Microsoft KB 4022723 Enabled machines with AMD I O Virtualization Technology IOMMU to boot without BIOS restriction https support microsoft com en us help 4022723 w...

Page 45: ...ver 2019 is up to date 5 Ensure patch KB4512534 is now installed reboot the system and anter the BIOS setup utility 6 Set the option of Local APIC Mode to be x2APIC in BIOS BIOS Advanced CPU Configura...

Page 46: ...s To solve this problem click OK and save the installation package to the location you specify The driver is then installed automatically Question When I ran the executable file setup exe to install t...

Page 47: ...ed in shipping or from failure due to the alteration misuse abuse or improper maintenance of products During the warranty period contact your distributor first for any product problems 3 5 Battery Rem...

Page 48: ...ve and continue below 2 Identify the battery s polarity The positive side should be facing up 3 Insert the battery into the battery holder and push it down until you hear a click to ensure that the ba...

Page 49: ...F2 etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be conf...

Page 50: ...date and time Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in Day...

Page 51: ...e version of the BIOS ROM used in the system was built CPLD Version This feature displays the version of the CPLD Complex Programmable Logical Device used in the system Memory Information Total Memory...

Page 52: ...this feature to select the screen display between the POST messages and the OEM logo upon bootup Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the norm...

Page 53: ...ly reboot the system from a specified boot device after its initial boot failure The options are Disabled Legacy Boot and EFI Boot Power Configuration Watch Dog Function If enabled the Watch Dog Timer...

Page 54: ...Level 1 Fixed PSP Recovery BL Ver SMU FW Version ABL Version PSP Directory Level 2 Updateable PSP Bootloader Version SMU FW Version ABL Version ACPI Settings PCI AER Support The options are Disabled...

Page 55: ...the BIOS to automatically assign the base I O and IRQ address The options are Auto IO 3F8h IRQ 4 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 IO 2F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 and...

Page 56: ...sion speed for a serial port used in Console Redirection Make sure that the same speed is used in the host computer and the client computer A lower transmission speed may be required for long and busy...

Page 57: ...d on a terminal and send it as text messages to a remote server The options are Disabled and Enabled Resolution 100x31 Select Enabled for extended terminal resolution support The options are Disabled...

Page 58: ...red for long and busy lines The options are 9600 19200 38400 57600 and 115200 bits per second Data Bits Use this feature to set the data transmission size for Console Redirection The options are 7 and...

Page 59: ...Disabled and Enabled Legacy OS Redirection Resolution For Legacy OS systems use this setting to specify the number of Rows and Columns supported for redirection Options include 80x24 and 80x25 Putty K...

Page 60: ...nicate with a remote host server The options are COM1 and SOL Terminal Type Use this feature to select the target terminal emulation type for Console Redirection Select VT100 to use the ASCII characte...

Page 61: ...a Space as a parity bit to be sent with your data bits The options are None Even Odd Mark and Space Stop Bits A stop bit indicates the end of a serial data packet Select 1 Stop Bit for standard seria...

Page 62: ...ns are Disabled Enabled and Auto SVM Mode This setting Enables or Disables CPU Virtualization SMEE This setting Enables or Disables secure memory encryption CPU1 CPU2 Information These sections are fo...

Page 63: ...figuration Memory Clock This setting allows you to select different memory clock speed The options include Auto and speed settings from 2666MHz 2933MHz to 3200MHz Memory Interleaving This setting cont...

Page 64: ...These sections are for informational purposes They will display some details about the detected memory according to each CPU on the motherboard such as Detected Size per slot in MB Current Speed MT s...

Page 65: ...e or Auto control the Alternative Routing ID Interpretation PCIe Spread Spectrum Use this setting to Disable or Enable PCIe Spread Spectrum for your system Relaxed Ordering Select Enabled to allow cer...

Page 66: ...tem Options include Disabled and PXE Onboard NVMe1 Option ROM Select EFI to allow the user to boot the computer using an EFI Extensible Firmware Interface device installed on the NVME connector specif...

Page 67: ...NVME connector specified by the user Select Legacy to allow the user to boot the computer using a legacy device installed on the NVME connector specified by the user The options include Disabled Legac...

Page 68: ...port 60h 64h emulation support which in turn will provide complete legacy USB keyboard support for the operating systems that do not support legacy USB devices The options include Disabled and Enabled...

Page 69: ...P address KMIP TCP Port number TimeZone Clinet UserName Client Password CA Certificate The options include Update Delete and Export Client Certificate The options include Update Delete and Export Clie...

Page 70: ...xt available IP address for this computer The options include Disabled and Enabled If the item above is set to Disabled the following items will become available for configuration Local IP Address Thi...

Page 71: ...led and Enabled Remove VLAN Click this option to remove an existing VLAN MAC AC1F6BBB6FB1 IPv4 Network Configuration Confiured The opitons include Disabled and Enabled If the item above is set to Enab...

Page 72: ...5 Local Gateway This item sets the Gateway IP address for this computer This should be in decimal and in dotted quad form i e 172 31 0 1 Local DNS Servers This item sets the address for the local DNS...

Page 73: ...Chapter 4 UEFI BIOS 73 Save Changes and Exit Use this item to save the changes above and exit...

Page 74: ...ootup The options include Disabled and Enabled Erashing Settings Erase SEL Select Yes On next reset to erase all system event logs upon next system reboot Select Yes On every reset to erase all system...

Page 75: ...m will become available for user s configuration Configuration Address Source This feature allows the user to select the source of the IP address for this computer If Static is selected you will need...

Page 76: ...ve made a change on a setting below please be sure to reboot the system for the change to take effect Change SMBIOS Event Log Settings Enabling Disabling Options SMBIOS Event Log Select Enabled to en...

Page 77: ...tem to do nothing when the SMBIOS event log is full The options are Do Nothing and Erase Immediately SMBIOS Event Log Standard Settings Log System Boot Event Select Enabled to log system boot events T...

Page 78: ...e BIOS setup utility The length of the password should be from 3 characters to 20 characters long Password Check Select Setup for the system to check for a password at Setup Select Always for the syst...

Page 79: ...nagement Provision Factory Defaults The options are Disabled and Enabled Restore Factory Keys Select Yes to restore manufacturer default keys used to ensure system security The options are Yes and No...

Page 80: ...configure a set of values to be used as Key Exchange Keys for the system The sizes keys numbers and key sources of the Key Exchange Keys will be indicated as well Select Update to update your Key Exc...

Page 81: ...ed signatures which will indicate the time when these signatures are entered into the system Select Update to update your Authorized TimeStamps Select Append to append your Authorized TimeStamps The s...

Page 82: ...EGACY to EFI Support Select Enabled for the system to boot from an EFI OS when the Legacy OS fails The options are Disabled and Enabled FIXED BOOT ORDER Priorities This feature prioritizes the order o...

Page 83: ...to select a boot device to delete from the boot priority list Delete Boot Option Use this feature to remove an EFI boot option from the boot priority list UEFI Application Boot Priorities Use this fea...

Page 84: ...rmanent changes to the system configuration and reboot the computer Save Changes and Reset When you have completed the system configuration changes select this option to leave the BIOS setup utility a...

Page 85: ...elect Save as User Defaults from the Exit menu and press Enter This enables the user to save all changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User...

Page 86: ...w supermicro com support manuals Installing the OS 1 Create a method to access the MS Windows installation ISO file That might be a DVD perhaps using an external USB SATA DVD drive or a USB flash driv...

Page 87: ...river browse the USB flash drive for the proper driver files For RAID choose the SATA sSATA RAID driver indicated then choose the storage drive on which you want to install it For non RAID choose the...

Page 88: ...d Another option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard and Download the Latest Drivers and Utilities Insert the flash drive...

Page 89: ...reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI SuperDoctor 5 Management Server monitors HTTP FTP and SMTP services to optimize the efficiency of your operation Note The defau...

Page 90: ...alling or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm B 1 Battery Handling Warnung Bei Einsetzen einer falsc...

Page 91: ...evaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fab...

Page 92: ...s nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp tent W...

Page 93: ...control to a computer system at bootup C 2 Recovering the UEFI BIOS Image A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block a main BIOS image The boot block contains crit...

Page 94: ...nto a USB flash device and rename it SUPER ROM 1 While the system is turned off insert the USB device that contains the new BIOS binary image SUPER ROM 2 Power on the system 3 After the system is turn...

Page 95: ...or SUM Please refer to these SUPERMICRO software related videos Activate OOB license https www youtube com watch v V4spX_DOV7I SUPERMICO BIOS Update https www youtube com watch v S8z6iOEHGwY If the BI...

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