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SYMPTOM
POSSIBLE CAUSES
REMEDY
Garage Door will not
operate
* Mains power not turned on
* Garage Door is obstructed
* Turn on mains power
* Check for obstruction
Door stops during
open cycle before
reaching the fully open
position
* Garage Door may be obstructed.
* Garage Door springs may have lost
tension
* Safety Obstruction Force may need
adjustment
* Disengage Opener and check
door for free movement
* Call serviceman to repair door
* Refer to Sec.16 Fig.13.
Door will not reverse
on hitting an object
* Safety Obstruction Force setting is too
high and may require adjustment.
* Refer to Sec.16 Fig.13
Door moves
downwards and
reverses itself upwards
* Safety Obstruction Force setting is too
light and may require adjustment.
* Adverse weather conditions (wind or
cold) causing door to stiffen and
become tight.
* Possible obstruction under door
* Refer to Sec.16 Fig. 13
* Disengage Opener and check
door for free movement.
* Call serviceman to repair door.
Door operates from
Motor Head but not
from hand transmitter
* Transmitter is damaged or broken
* Transmitter Code has not been
programmed into the receiver
* Moto Head antenna wire not
extended.
* Battery flat.
* Try an alternate transmitter.
* Refer to “Coding Transmitters”
Sec.14.
* Locate & extend aerial wire
* Replace battery. Refer to
Sec.25.
Door stops before
reaching open or
closed position
* Door travel needs adjusting.
* Refer to Sec.15
Lights malfunction
* Globe blown.
*Replace 24Volt 5Watt bayonet
globe
Door Chain/Belt
rubbing and causing
noise in track
* Chain/Belt has lost tension and
requires adjusting.
* Adjust chain/Belt. Refer to –
Item 4.
Transmitter Range
* Transmitter range is low.
* Battery flat and needs replacing.
Refer to Sec.25.
TROUBLE SHOOTING GUIDE
