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5
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Trouble Shooting
Trouble vision Possible Reason
Solution
1
Blank screen
LED is closed;
Preview is closed;
No suitable devices;
Incorrect connection with PC.
Open LED;
Open preview;
Choose suitable
devices;
Connect USB again.
2
Vague picture,
discoloration,
slow speed
Dirty lens;
Incorrect focus;
Incorrect connection with PC;
The Configuration of PC is
too low;
Clean by Lens paper;
Adjust focus;
Connect USB again;
Choose new PC;
3
Picture
distortion
Incorrect connection with PC;
Trouble inside of microscope.
Connect USB again;
Contact to repair.
4
Flicker picture
(Wireless
model)
Bad frequency
Choose the suitable
frequency.
5
Cannot
recognized
Incorrect connection with PC;
Trouble inside of microscope.
Connect USB again;
Contact to repair.
Technical Support
Visit Supereyes website
www.supereyes.cc
to find solutions to common problems
and video tutorials. You can download drivers and documents under Technical
Support. Please email
if you need help.
