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Form 0163G  2815  09/02/08                                                                                            

 

Superchips Inc

.

 

Superchips Inc.

  

1790 East Airport Blvd., Sanford, FL. 32773  (407) 585-7000  http://www.Superchips.com 

Superchip & Superchips are registered trademarks of Superchips, Inc. 

 

Recovery Procedure  

In the event of a status message during a programming sequence, the FLASHPAQ Tuner will 
attempt to recover the vehicle to the original stock program. It is necessary to carefully follow 
the screen prompts, possibly requiring multiple “Ignition OFF” and “Ignition ON” sequences, to 
correctly return the vehicle to stock settings. 

 

 

Status Notification 

When recovery is completed your vehicle is returned to factory stock. You are now able to 
start your vehicle normally. You may now attempt to use the FLASHPAQ Tuner to program 
your vehicle again or to program another vehicle (the tuner is now reset and not locked to a 
vehicle).  Follow the on-screen prompts. In the event that recovery is unsuccessful, or for 
any reason the FLASHPAQ Tuner fails to complete its programming cycle, a Status 
message will be displayed on the unit. Please make note of the message displayed and 
contact Superchips Customer care center.  

 
 

Page 24 of 24

  

Form 0163G  2815  09/02/08                                                                                            

 

Superchips Inc

.

 

Superchips Inc.

  

1790 East Airport Blvd., Sanford, FL. 32773  (407) 585-7000  http://www.Superchips.com 

Superchip & Superchips are registered trademarks of Superchips, Inc. 

 

If it is necessary to return your 

Flashpaq

 

Tuner to Superchips, please take a moment to 

copy and fill out this form.  The following information will be necessary to process your 
request. 
 
Check list: 

 

Complete this form and have it available when you contact Superchips. 

 Contact Superchips Customer care center @ 407.585.7000 to obtain an RA number. 
 An RA number must be issued, enter the RA number on the bottom of this form. 
 Attach a photocopy of your purchase receipt to this form. 
 Attach this form to the product being returned to Superchips. 

 
 
Name:______________________________________________ 
 
Street Address: _______________________________________ 
 

City: _______________________ State: _______ Zip: _________ 
 
Home Phone:__________________  Other phone: _______________ 
 
Place of purchase: _____________________________________ 
 
Date of Purchase: ______________________ 
 
Vehicle Year: _____  Vehicle Make: _______   
 
Vehicle Model: ______________________ 
 
VIN Number: __________________________ 
 

Transmission:   

 

Automatic     

 

Manual 

 
Tuner model: _____________________ 
 
Serial number on back of 

Flashpaq

 Tuner: ______________________ 

 
E-mail address: _____________________________________________________ 
 

RA Number:_________________ 

Prior to returning any product to 

Superchips

, you must obtain 

an RA number; please contact 

Superchips

 customer care 

center at 407.585.7000. 
 
 
 

Please attach a photocopy of sales receipt here. 

 

 

If in "Needs Update" 
Mode or there is a Status 
Message Please List: 
File/Status #1: 
File/Status #2: 
File/Status #3: 

Summary of Contents for flashpaq 2815

Page 1: ...AVE and 91 Octane Performance 91 Octane Towing Performance and 87 Octane Performance for stock vehicles as well as a Factory Stock setting which allows for Superchips user options Visit www superchips com and for additional features and product updates Also watch for our new Data Acquisition at www superchips com The Superchips 2815 FLASHPAQ also offers users the following options for most vehicle...

Page 2: ...ervice company will not be accepted 4 Send the Product postage paid the copy of the sales receipt a brief written description of the problem and your contact information to Superchips Inc 1790 East Airport Blvd Sanford FL 32773 Attn Warranty Claims We will inspect the Product and either repair it or replace it with a new or rebuilt Product We reserve the right to use refurbished parts when making ...

Page 3: ...Superchips are registered trademarks of Superchips Inc Section A Overview of FLASHPAQ 2 Connecting Flashpaq to my vehicle Diagnostic port close up The Flashpaq plugs into your vehicle s The port and cable are setup diagnostic port usually underneath the dash to only fit on one way Typically below the steering wheel see white arrow the wider edge faces the top as shown above 3 The Opening Screen Wh...

Page 4: ...IT returns to Flashpaq opening screen Page 8 of 24 Form 0163G 2815 09 02 08 Superchips Inc Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip Superchips are registered trademarks of Superchips Inc Section A Overview of FLASHPAQ 5 Quick Start Program my vehicle with Superchips NOW Please follow the steps below to program your vehicle From the openi...

Page 5: ...ess SAVE adjusts Fan Temp Setting 13 Press SAVE adjusts Rev Limiter Setting 14 Press SAVE adjusts Speed Limiter Setting 15 Press YES Done Changing user option settings 1 Press ENTER after selection of Program Vehicle 2 Press YES Program with selected tuning file 3 Press YES Final confirmation Install selected file 4 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START V...

Page 6: ... Contrast Allows changes to screen text graphics darkness Set Screen BackLight Allows changes to screen brightness level Adjustable for extreme viewing situations direct sunlight nighttime low lighting Page 12 of 24 Form 0163G 2815 09 02 08 Superchips Inc Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip Superchips are registered trademarks of Su...

Page 7: ... least 91 octane with this tuning Towing Selects Superchips optimum towing tuning for engine transmission You must use at least 91 octane with this tuning 87 Octane Selects Superchips 87 octane performance tuning for engine transmission Towing is not allowed with this tuning Stock w Options Selects factory stock tuning while allowing user option changes Stock Selects factory stock tuning for engin...

Page 8: ...This feature is for display only to make changes see Performance Tuning Change Setup Display Options Displays current settings user has selected from Change Setup Options This feature is for display only to make changes see Performance Tuning Change Setup Page 16 of 24 Form 0163G 2815 09 02 08 Superchips Inc Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips co...

Page 9: ...73 407 585 7000 http www Superchips com Superchip Superchips are registered trademarks of Superchips Inc Section B F A Q Frequently Asked Questions A Measuring my tire in order to adjust my Tire Size setting Solution Measure your Tire Size vertically and place a ruler or a flat level item on the top of your tire in order to measure accurately Measure your vehicle s Tire in inches and round up to t...

Page 10: ... updated Write down both the Code number E XX and the File Name XXXXXXXXXX and give this to the Superchips customer care representative Page 20 of 24 Form 0163G 2815 09 02 08 Superchips Inc Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip Superchips are registered trademarks of Superchips Inc Section B F A Q Frequently Asked Questions E Unsuppor...

Page 11: ... 407 585 7000 http www Superchips com Superchip Superchips are registered trademarks of Superchips Inc Section B F A Q Frequently Asked Questions K Ignition ON Error If the FLASHPAQ Tuner cannot detect that the ignition is in the ON position the following messages will be displayed Cannot Detect Ignition On Please retry Call Superchips Use Code E 31 Solution Make sure Ignition key is turned comple...

Page 12: ...trademarks of Superchips Inc If it is necessary to return your Flashpaq Tuner to Superchips please take a moment to copy and fill out this form The following information will be necessary to process your request Check list Complete this form and have it available when you contact Superchips Contact Superchips Customer care center 407 585 7000 to obtain an RA number An RA number must be issued ente...

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