4
SS
FE
3. The use of safety
z
Avoid direct sunlight, heat sources.
z
Avoid shake in the process of operation.
z
We suggest use original equipment and cable to avoid the risk of
surge or electromagnetic interference.
※Q & A
·
Q1: Why cannot identify the hard disk device?
A: 1. Please connect with other USB port.
2. If still cannot identify, please go to “Device manager” click
The “USB Mess Storage Device” is removed, then click “Scan
for hardware changes” reinstall.
Q2：Users in the safe mode, if the hard disk damage, how to replace the
new hard disk and perform the data rebuilt?
A: If the hard disk is damaged, please perform safely remove hardware
and exit from the media(without power cut) and damaged hard disk
out and replace with a new hard disk, system will automatic backup,
the H1 H2 LED indicator green light always blinking until the led
does not light, after that the backup is complete.
Q3：User in safe mode, if the hard disk is damaged, a new hard disk data
rebuilt need how long?
A: The rebuilt time is about 250G/an hour.
SS
FE
Q4：How does know in safe mode that data has been stored in two hard disks？
A：1. The first perform safely remove hardware and exit from the media,
then switch to normal mode, you can read two hard disks’data.
2. Strong reminder, after check, please back to safe mode.
Q5: The user has download the exFAT patch KB955704 in Windows XP, how to
format the hard disk?
A: 1. To the "my computer" click "Management"
