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Return Policy
21.0 Return Policy
If you are not completely satisfied with your Julia purchase, you may return it within 30 days from the date of
delivery, subject to the below conditions:
21.1 Full
Refund
•
Unopened / original condition as shipped;
•
Wrong item that does not match the item in your
order;
•
Defective item (no fault of Customer).
*A restocking fee equal to 10% of item purchase
price will be deducted if the appliance is opened
or used.
21.2 No
Refund
•
Return item is missing any parts / accessories;
•
Damaged;
•
Showing obvious misuse;
•
Any purchase made from unauthorized channel.
*If you return a product that is missing accessories
or other bundled items that were shipped with
the product, the retail price of those items will be
deducted from your refund.
