SunWare TX-Solar, Installation Manual, Page: 11 / 48

7 Maintenance and Care
For optimum power output, the module surface must be free of any
soiling and shading (especially leaves and seagull dirt).
Do not use harsh detergents or sharp objects to clean the
module surface!
Clean with water and some dishwashing detergent only.
8 Service
In the event of technical problems, please contact your specialist
dealer in the first instance. In most cases, problems can also be
solved or clarified over the telephone.
To facilitate the handling of complaints, please keep the serial
number of your product and your original invoice handy.
Before returning a module or a charge controller, please get in
contact first!
Please understand that complaints can only be dealt with if you still
have your original invoice.
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9 General Terms and Conditions
The warranty period for the power delivery of all SunWare solar
modules is 3 years from the time of sale to the original user and
buyer.
SunWare will replace any deterioration in the power delivery of the
solar modules exceeding 10% of the rated capacity under standard
test conditions (1,000 W/sqm, 25°C, 1.5 AM), provided such
deterioration is the result of material or production faults.
The maximum permissible bending of frameless solar modules is
3cm per 1m of module length.
The modules with 1mm VA mounting plate must be fitted so as to
avoid vibration. TX series solar modules with 3mm aluminium
sandwich core are suitable for installation on textile surfaces.
SunWare does not accept any responsibility for damage to textile
tops to which the TX modules are fastened.
Damage resulting from improper modifications is excluded from the
warranty.
The warranty period for any products from SunWare GmbH & Co
KG, in particular charge controllers and digital displays, is 2 years
from the time of sale to the original user and buyer. The warranty
shall cover material and labour.
Faulty products that are to be repaired, supplemented, or exchanged
under warranty must be returned to the sales outlet freight paid,
together with a copy of the original invoice.
The serial number must clearly ensue from the the invoice.
Any other or more extensive warranties due to a reduction in power
or consequential damage, in particular subsequent improvements or
compensation, are excluded.
EN
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