SUNSTONE ruby series Use & Care Manual Download Page 34

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APPENDIX

 - Warranty  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SUNSTONE - RUBY SERIES GRILL WARRANTY 

 
WARRANTY ON PARTS_________________________________________________________________________ 

 

MAIN BURNERS  ------------------------------------------ LIMITED LIFTIME, with THREE YEAR GUARANTEE 

 

COOKING GRATES ----------------------------------------LIMITED LIFETIME 

 

FLAVORIZER GRIDS ---------------------------------------LIMITED LIFETIME  

 

FIREBOX & COMPONENTS ----------------------------- LIMITED LIFETIME 

 

VALVES, KNOBS, LIGHTS & ALL OTHER PARTS -----1 YEAR WARRANTY 

 
LIMITED LIFETIME WARRANTY 

Stainless steel burner, Cooking Grids, Flavorizer Grids, Stainless Steel Housings (including liners, frames, ovens and barbecue 
faces), to be from defects in material and workmanship when subjected to normal domestic use and service for the lifetime 
of the original purchaser. This warranty does not include discoloration, surface corrosion, Burn Through and scratches which 
may occur during regular use. (See supporting burner three year warranty below) 

THREE YEAR BURNER GUARANTEE  

This warranty covers the burner for the First Three Years against surface corrosion and Burn Through, which is the most 
common reason for replacement of this part, and is what most other manufactures do not cover for. The most common 
reason this occurs is through the use of High Cooking Temperatures, Excessive Humidity, Chlorine, and Salt that can affect 
the stainless steel components. This warranty does not cover the burner in Commercial or Residential Communities, also for 
negligent use or misuse of the product, use with improper fuel/gas supply, and use contrary with operating instructions.  

LIMITED ONE-YEAR WARRANTY 

All other grill components including knobs, valves, tubing, light assembly, and covers are warranted to be free 
from defects in material and workmanship for a period of one year from the original date of purchase. 

LIMITATIONS & EXCLUSIONS 

1.

 

RUBY GRILL warranty applies only to the original purchaser and may not be transferred. 

2.

 

RUBY GRILL warranty is in lieu of all other warranties expressed or implied and all other obligations or 
liabilities related to the sale or use of its grill products. 

3.

 

RUBY GRILL warranty shall not apply and SUNSTONE METAL PRODUCTS LLC.  Is not responsible for 
damage resulting from misuse, abuse, alteration of or tampering with the appliance, accident, hostile 
environment, flare-up fires, improper installation, or installation not in accordance with the instructions 
contained in the User Manual, or the local codes. 

4.

 

SUNSTONE METAL PRODUCTS LLC.  shall not be liable for incidental, consequential, special or contingent 
damages resulting from its breach of this written warranty or any implied warranty. 

5.

 

Some states do not allow limitations on how long an implied warranty lasts, or the exclusions of or 
limitations on Consequential damages. This warranty gives you specific legal rights and you may have 
other rights, which vary from state to state. 

6.

 

No one has the authority to add to or vary RUBY GRILL warranty, or to create for SUNSTONE METAL 
PRODUCTS LLC.  any other obligation or liability in connection with the sale or use of its products. 

WHAT IS NOT COVERED & INTERNET PURCHASE DISCLAIMER 

1.

 

Shall not be responsible for and shall not pay for the following Installation or start-up. 

2.

 

Service by an unauthorized service provider; 

3.

 

Damage or repair due to service by an unauthorized service provider or use of unauthorized parts. 

4.

 

Damage caused by accidents, abuse, alteration, misuse, installation that is not in accordance with the 
instructions contained in the User Manual, or local codes. 

5.

 

To correct normal adjustments or settings, due to improper installation, commissioning or local gas 
supply properties. 

6.

 

Shipping and handling costs, export duties, or installation cost. 

7.

 

The cost of service calls to diagnose trouble; or Removal or re-installation cost. 

 

Summary of Contents for ruby series

Page 1: ... Z21 58b 2012 Certified to CSA STD 1 6b 2012 Outdoor Cooking Gas Appliance To installer or person assembling grill Leave this manual with grill for future reference To consumer Keep this manual for future reference www sunstonemetalproducts com 3174816 USE CARE GUIDE RUBY SERIES GRILL BY SUNSTONE ...

Page 2: ...sure you have the following information MODEL NUMBER DATE OF PURCHASE INVOICE NUMBER For warranty service contact SUNSTONE Customer Service Department at 888 934 9449 or email service sunstonemetalproducts com Must keep copy of your sales slip for proof of purchase NAME_________________________________ DATE OF PURCHASE _______________________ ADDRESS________________________________________________...

Page 3: ...s situation which if not avoided may result in minor or moderate personal injury or property damage WARNING Indicates an imminently hazardous situation which if not avoided will result in death or serious injury VOLTAGE Indicates a potentially hazardous situation which if not avoided may result in minor or moderate electrical shock EXPLOSION Indicates an imminently hazardous situation which if not...

Page 4: ...settings The proper gas connection is complete Minimum clearances are maintained All packaging has been removed All parts and components are properly in installed An installer supplied manual gas shut off valve is fully accessible LP hose is clean and inspected for cuts wear abrasion or leaks Replace if necessary with a suitable UL ETL or CSA Listed part with internally threaded connector ...

Page 5: ...ll Surface BTU s 45 000 Btu s Pro Searing Grid Max 700 F Open Max 800 F Closed Single Burner Heat Up to 350 F 400 F Product Specifications Product Net Weight 130 Hood Closed Overall Width 30 Overall Height 23 Overall Depth 25 3 4 Control Panel Height 10 5 8 Hood Open Size Counter to Top 25 1 2 Overall Depth 28 3 4 Hood Overhang 3 Cut out Size Width 28 Depth 21 1 2 Height 9 3 4 9 3 4 Components 34 ...

Page 6: ...3B 10 Warming grid 2 R FL 3B 11 Heat Shield 2 R HS 3B 12 Gas Transfer 1 R GSC 3B 13 Rot Mount 1 R RMOUNT 14 Manifold Clip 1 R MFCLIP RUBY3B LP RUBY3B NG Parts List No Description Q t y Part No 15 Panel Bolt 2 R PANBOLT 16 Light Switch 1 R LIGHT SW 17 Control Panel 1 R PANEL 3B 18 Knob Ring 3 P KNOB R 19 LED Light 1 R LED 3B 20 Drip Pan 1 R DTRAY 3B 21 I Burner 3 P GBURNER 22 Knob 3 P KNOB L 23 Val...

Page 7: ...ll Surface BTU s 45 000 Btu s Pro Searing Grid Max 700 F Open Max 800 F Closed Single Burner Heat Up to 350 F 400 F Product Specifications Product Net Weight 140 Hood Closed Overall Width 36 Overall Height 23 Overall Depth 25 3 4 Control Panel Height 10 5 8 Hood Open Size Counter to Top 25 1 2 Overall Depth 28 3 4 Hood Overhang 3 Cut out Size Width 34 Depth 21 1 2 Height 9 3 4 9 3 4 Components 34 ...

Page 8: ...9 Grate 1 R GR4B 10 Warming grid 3 R FL 4B 11 Heat Shield 3 R HS 4B 12 Gas Transfer 1 R GSC 4B 13 Rot Mount 1 R RMOUNT 14 Manifold Clip 1 R MFCLIP RUBY4B LP RUBY4B NG Parts List No Description Q t y Part No 15 Panel Bolt 2 R PANBOLT 16 Light Switch 1 R LIGHT SW 17 Control Panel 1 R PANEL 4B 18 Knob Ring 4 P KNOB R 19 LED Light 1 R LED 4B 20 Drip Pan 1 R DTRAY 4B 21 I Burner 4 P GBURNER 22 Knob 4 P...

Page 9: ...tu s Rot Burner BTU s 15 000 Btu s Pro Searing Grid Max 700 F Open Max 800 F Closed Single Burner Heat Up to 350 F 400 F IR Burner Heat Up to 1200 F Product Specifications Product Net Weight 147 Hood Closed Overall Width 36 Overall Height 23 Overall Depth 25 3 4 Control Panel Height 10 5 8 Hood Open Size Counter to Top 25 1 2 Overall Depth 28 3 4 Hood Overhang 3 Cut out Size Width 34 Depth 21 1 2 ...

Page 10: ... HS 4B 12 Gas Transfer 1 R GSC 4B 13 Rot Mount 1 R RMOUNT 14 Manifold Clip 1 R MFCLIP 15 Panel Bolt 2 R PANBOLT RUBY4BIR LP RUBY4BIR NG Parts List No Description Q t y Part No 16 Light Switch 1 R LIGHT SW 17 Control Panel 1 R PANEL 4B 18 Knob Ring 5 P KNOB R 19 LED Light 1 R LED 4B 20 Drip Pan 1 R DTRAY 4B 21 I Burner 4 P GBURN 22 Infra Red Burner 1 R IRBURN 4BIR 23 Large Knob 4 P KNOB L 24 Small ...

Page 11: ...tu s Rot Burner BTU s 15 000 Btu s Pro Searing Grid Max 700 F Open Max 800 F Closed Single Burner Heat Up to 350 F 400 F IR Burner Heat Up to 1200 F Product Specifications Product Net Weight 167 Hood Closed Overall Width 42 Overall Height 23 Overall Depth 25 3 4 Control Panel Height 10 5 8 Hood Open Size Counter to Top 25 1 2 Overall Depth 28 3 4 Hood Overhang 3 Cut out Size Width 40 Depth 21 1 2 ...

Page 12: ...R HS 5B 12 Gas Transfer 1 R GSC 5B 13 Rot Mount 1 R RMOUNT 14 Manifold Clip 1 R MFCLIP 15 Panel Bolt 2 R PANBOLT RUBY5BIR LP RUBY5BIR NG Parts List No Description Q t y Part No 16 Light Switch 1 R LIGHT SW 17 Control Panel 1 R PANEL 5B 18 Knob Ring 6 P KNOB R 19 LED Light 1 R LED 5B 20 Drip Pan 1 R DTRAY 5B 21 I Burner 5 P GBURN 22 Infra Red Burner 1 R IRBURN 5BIR 23 Large Knob 5 P KNOB L 24 Small...

Page 13: ... is designed to Free Hang The bottom of Grill needs to be open to allow for proper ventilation Grill Cut Out Your grill is SELF RIMMING meaning the lip of grill rests on top of the counter edge around the cut out with the front of grill which is Free Hanging from counter top Because of this there is No Need for any Trim Kit like with many other grill in the market 1 Maintain 24 Clearance from any ...

Page 14: ... system Using your grill in windy conditions may disrupt the front to back air flow 4 For breezy days be careful not to leave the front hood down for more than 15 minutes when the burners are on Never leave grill unattended when in operation 5 If you suspect the grill is overheating using an oven mitt open the front hood Then adjust the burner control knob to off position 6 Orient the grill so the...

Page 15: ...outside weather influences in an all manner of weather related instances most severely is Wind 7 Maintain proper Prevailing wind grill direction with the front of grill facing in to the wind and the back of grill in the direct wind is blowing 8 If direction of wind is unclear or difficult to combat even with preventative measures then always grill with the hood open and when hood is closed always ...

Page 16: ... to Right From Counter to Overhead Structure 8 ft Min Clearance From Counter to Outdoor Vent Hood 36 Min Clearance From Floor to Counter Top 38 Min Clearance From Grill to Vent Hood Width 4 6 Min Clearance From Appliance to Appliance 12 Min Clearance From Appliance to Combustible Material 24 Min Clearance ...

Page 17: ...ansformer Using metal screws and attach the transformer to the back inner wall of your islands cabinet wall somewhere near the already installed GFCI electrical outlet When you plug the transformer in double check then GFCI breaker switch that the outlet has power 4 Make Connections Locate the Light Switch on Left side BACK of grill The connection clips together to form a secure connection Double ...

Page 18: ...lectric shock This plug must be inserted directly into a properly grounded three prong receptacle Do not cut or remove the grounding prong from this plug The rotisserie motor must be electrically grounded in accordance with local codes or in the absence of local codes in accordance with the National Electrical Code ANSI NFPA 70 1990 or Canadian Electrical Code CSA C22 1 Do not use an extension cor...

Page 19: ...possible on the spit rod to avoid overworking the rotisserie motor Attach Motor Bracket Assembly to the side of the barbecue frame can be mounted on either left or the right side of the frame using two screws and two nuts 1 Insert Rotisserie Motor onto Motor Bracket Assembly 2 Slide Prong Forks with the prongs facing away from the handle onto the Spit Rod So that any food item will be in the cente...

Page 20: ...o normal The tank gauge which shows the percentage of propane in the tank Propane flows from your tank to your home through pipes most of which run underground You may also have a secondary pressure regulator on an outside wall of your home to further adjust gas pressure A shut off valve in each pipe can be closed to stop gas flow to an individual appliance An appliance connector is the final segm...

Page 21: ...Page 17 GAS INSTALLATION Propane Tank Types ...

Page 22: ... made with all 1 2 flare adapters and UL Gas Hoses 3 A LP REGULATOR is required for this type of installation even if the LP Tank is installed with one already LP regulator for grill should be set for a minimum of 120 000 BTU s with Medium Pressure This LP grill does not come with an independent LP regulator for this type of installation Contact the company you purchased from or your local plumber...

Page 23: ... Connection ATTENTION Always turn grill knobs OFF before installing gas lines or making any connections and dis connections of supply hoses WARNING Always take a leak test before lighting the grill to prevent a possible fire or explosion ...

Page 24: ... cap and strap supplied with valve Failure to use safety cap as directed may result in serious personal injury and or property damage A disconnected LP tank in storage or being transported must have a safety cap installed Do not store an LP tank in enclosed spaces such as a carport garage porch covered patio or other building Never leave a LP tank inside a vehicle which may become overheated by th...

Page 25: ...ff Turn clockwise to stop 3 Detach the regulator assembly from the tank valve by turning them quick coupling nut Counterclockwise Hose and Regulator The Type 1 connection system has the following features The system will not allow gas to flow until a positive connection has been made NOTE The cylinder control valve must be turned off before any connection is made or removed The system has a therma...

Page 26: ...r and must be constructed and marked in accordance with specifications of the US Department of Transportation for propane gas cylinders Always keep cylinder securely fastened in an upright position Never connect an unregulated propane gas cylinder to the grill Do not subject propane cylinders to excessive heat CAUTION It is recommended you use a Propane Tank Pull Out Drawer It is severely hazardou...

Page 27: ...e valves and wires 1 Open Hood and remove All Cooking Grates so only the Flavorizer Grids remain 2 Locate and Remove the Screws shown in picture to right 3 Pull Grill away from island 1 to 2 inches 4 Remove the Knobs Drip Pan 5 Lift Up on Control Panel gripping the top sides on panel lift upwards so the notch panel is fitted into is released 6 Open Control Panel 90 degree revealing all inside comp...

Page 28: ...d with the various parts 1 Inspect the Burners are all LEVEL and fixed properly in their place if any burner has shifted inspect that the valve is properly lined up with burner if necessary remove the burner and re insert into position with back bolt inserting in through hole 2 Check each valve turns properly that all are fixed TIGHT on to the lower gas manifold pipe ...

Page 29: ...ylinder is connected to the regulator or whenever any part of the gas system is disconnected or replaced perform a leak test As a safety precaution remember to always leak test your grill outdoors in a well ventilated area Never smoke or permit sources of ignition in the area while doing a leak test Do not use a flame such as a lighted match to test for leaks Use a solution of soapy water 1 a Make...

Page 30: ...ure Test connection from LP Tank to Regulator Test connection from grill to LP Hose regulator Natural Gas Leak Testing Procedure If unable to stop gas leak turn gas off Test connection next to NG regulator Test connection from gas line to adapter Test Quick Disconnect ...

Page 31: ...uch as gasoline yard debris wood etc Ensure there is no blockage of the airflow through the vent space located below the face of the unit WARNING OUTDOOR USE ONLY NEVER operate grill in enclosed areas as this could lead to gas accumulating from a leak causing an explosion or a carbon monoxide buildup which could result in injury or death DO NOT use your grill in garages breezeways sheds or any enc...

Page 32: ...age to the grill Do not reach over your grill or any other surfaces when hot or in use Do not use water on grease fires Never pick up a flaming pan Turn the appliance off and smother the flaming pan with a tight fitting lid a cookie sheet or a flat tray For flaming grease outside of the pan smother it with baking soda or use a dry chemical or foam type fire extinguisher When your gas grill is not ...

Page 33: ...er knob in and slowly rotate counter clockwise to the high position 2 You will hear a loud click as the electronic lighter produces a spark Listen for the sound of the gas igniting and look for a flame through the cooking grids If the burner does not light on the first try repeat immediately 3 If the burner does not light in 5 seconds then wait five minutes until the gas clears before attempting t...

Page 34: ...warranty applies only to the original purchaser and may not be transferred 2 RUBY GRILL warranty is in lieu of all other warranties expressed or implied and all other obligations or liabilities related to the sale or use of its grill products 3 RUBY GRILL warranty shall not apply and SUNSTONE METAL PRODUCTS LLC Is not responsible for damage resulting from misuse abuse alteration of or tampering wi...

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