SunStar STARGLO Series Installation And Operation Instructions Manual Download Page 14

 

 

Form #43219020 

 

13 

June 09

 

C)  TROUBLESHOOTING CHART

     

(Continued) 

 
 
 

Is there 115V into the

transformer? See

section 8 for wiring.

Is there 24V at the

module. See section

8 for wiring.

NO

YES

Turn up thermostat

to call for heat. Does

the electrode spark?

YES

NO

YES

NO

Check the spark gap

is it 3/16”?

NO

YES

YES

NO

YES

NO

YES

NO

YES

NO

YES

NO

YES

NO

YES

NO

NO

Is there 24V out from

the transformer? See

section 8 for wiring.

NO

YES

Adjust spark gap and

retry ignition.

Does the module

have a steady red

LED?

Replace ignition

module. PN

30632030

YES

NO

YES

NO

Swap out the

electrodes from a

working heater, does

it spark?

Replace electrode

assembly. PN

30295020

Check ignition cable

for continuity.

Replace if necessary

PN 30314100

Check building wiring

and repair as

necessary.

Check building wiring

and circuit breakers.

Repair as necessary.

Does the burner

light? (Note: there

are 3 tries for ignition

before lockout)

Check the gas valve

is it turned on.

Turn on the gas

valve.

Does the module

have a steady red

LED?

Replace ignition

module. PN

30632030

Check the gas lines,

are all the shut off’s

in the on position and

have the lines been

purged of air?

Turn on the shut off’s

and purge the

pipework of air.

Is there 24V at the

gas valve?

Replace gas valve

PN’s 30333050 NG,

30333040 LP.

Check control wiring

and reconnect

terminals.

Does the burner stay

 lit?

Check the orifice is it

blocked.

YES

NO

Clean out orifice

Check the flame

current to the module

see section 12. Is the

current less than

0.7µA?

YES

NO

Swap out the

electrodes from a

working heater, does

it stay lit?

Replace electrode

assembly. PN

30295020

Check ignition cable

does it have

continuity?

Does the module

have a steady red

LED?

Replace ignition

module. PN

30632030

YES

NO

Replace ignition

cable PN 30314100

YES

NO

Check the orifice is it

blocked.

Clean out orifice

Check the inlet gas

pressure is higher than

the minimum required

and adjust the outlet

gas pressure per

section 7.

YES

NO

Check the gas valve

outlet pressure, see

section 7. Is the gas

pressure correct?

Contact Dealer for

further assistance.

Contact Dealer for

further assistance.

Burner operation

trouble shoot ends

 

 
 

Summary of Contents for STARGLO Series

Page 1: ...or death Read the installation operation and maintenance instructions thoroughly before installing or servicing this equipment In locations used for the storage of combustible materials signs must be posted to specify the maximum permissible stacking height to maintain the required clearances from the heater to the combustibles Signs must either be posted adjacent to the heater thermostats or in t...

Page 2: ...ls Ontario M3B 2R3 All NFPA codes are available from the National Fire Protection Association Batterymarch Park Quincy Massachusetts 02269 WHAT TO DO IF YOU SMELL GAS DO NOT try to light any appliance Extinguish any open flame Open windows DO NOT touch any electrical switch DO NOT use any telephone in your building Immediately call your gas supplier from a neighbor s telephone Follow the gas suppl...

Page 3: ...als having a working load limit of at least 87lbs Supply the owner with a copy of these Installation and Operation Instructions Gravity or mechanical means shall be provided to supply and exhaust at least 4 CFM per 1 000 Btu hr input of installed heaters Never use the heater as a support for a ladder or other access equipment Do not hang anything from the heater Supply all installation materials n...

Page 4: ...t Hangars ANSI NFPA 88a latest edition Standard for Parking Structures and ANSI NFPA 88b latest edition Standard for Repair Garages with the following clearances a At least 10 feet above the upper surfaces of wings or engine enclosures of the highest aircraft that may be housed in the hangar and at least 8 feet above the floor in shops offices and other sections of hangars communicating with aircr...

Page 5: ...o do so may result in fire and or explosion property damage serious injury or death When installing the infra red heater system the minimum clearances to combustibles must be maintained These distances are shown in Chart below and on the heater If you are unsure of the potential hazards consult your local fire marshal fire insurance carrier or other qualified authorities on the installation of gas...

Page 6: ...the installer must post signs that will specify the maximum permissible stacking height to maintain the required clearances from the heater to combustibles SunStar recommends posting these signs adjacent to the heater thermostat or other suitable location that will provide enhanced visibility 5 SG SERIES SPECIFICATIONS ORIFICE SIZE7 MODEL NO BTU HR INPUT NUMBER OF BURNERS Natural Gas Propane Gas S...

Page 7: ...ry or property damage SUSPENSION HAZARD The heater can be mounted with the reflector horizontal or angled up to 35º from horizontal When the heater is to be angle mounted make sure the gas manifold assembly is on the lower side of the heater Coil chains No 2 or larger or rigid supports may be used to mount the heater which must be suspended from a permanent structure with adequate load capacity Th...

Page 8: ...nt Trap Drip Leg Manual Gas Shut Off Valve Available as Accessories Alternate Supply Location SIDE VIEW 12 30cm END VIEW Hot Gases Do NOT locate gas line above flue discharge area Hot Gases Do NOT locate gas line above flue discharge area 5 This appliance is equipped with a snap opening combination gas valve The maximum supply pressure to the appliance is 14 W C or 1 2 P S I If the line pressure i...

Page 9: ...the gas pressure to burner Replace the cover screw 3 Gauges that measure in pounds per square inch are not accurate enough to measure or set the manifold pressure Use a water manometer or a gauge calibrated in inches of water column All measurements MUST BE made when this heater and all other gas burning equipment that is connected to the gas supply system are operating at maximum capacity GAS PRE...

Page 10: ...Switch All electrical wiring must be located in accordance with the required Clearances to Combustibles below the heater as listed on the nameplate on the heater 5 When connecting the supply circuit to the heater wiring material having a minimum size of 14 AWG and a temperature rating of at least 90 C shall be used TH V1 GND V2 FC FC Line Voltage Thermostat Transformer Red White 24VAC 120 VAC Igni...

Page 11: ... SG6 0 98 s f SG13 SG14 1 97 s f SG8 0 98 s f SG15 2 30 s f The General Ventilation Rules outlined in ASHRAE GUIDE AND DATA BOOK should be observed when locating vents Exhaust vents must be located at the highest point above and in the vicinity of the heaters and the inlet vents must be located below the level of the heaters Local codes may require that mechanical exhaust systems be interlocked wi...

Page 12: ...Ignition Gas valve Flame sensing Function ON Function OFF T1 If the flame is not sensed during sequence T2 then the burner will automatically begin re ignition sequence T1 The ignition sequence will be repeated three times with a 15 second inter purge If the flame is not reestablished the heater will go to lockout 14 CLEANING AND ANNUAL MAINTENANCE ELECTRIC SHOCK EXPLOSION HAZARD Disconnect electr...

Page 13: ...ds below zero the meter leads are reversed Disconnect power and reconnect the meter leads for proper polarity C TROUBLESHOOTING CHART TROUBLE POSSIBLE CAUSE SOLUTIONS Heater is not glowing red The supply gas pressure is too low Improper size of gas piping The orifice is clogged Incorrect orifice size Check the manifold gas pressure and adjust if necessary If you are not sure of the performance use...

Page 14: ...s the module have a steady red LED Replace ignition module PN 30632030 Check the gas lines are all the shut off s in the on position and have the lines been purged of air Turn on the shut off s and purge the pipework of air Is there 24V at the gas valve Replace gas valve PN s 30333050 NG 30333040 LP Check control wiring and reconnect terminals Does the burner stay lit Check the orifice is it block...

Page 15: ...G6 SG8 43822020 SG10 SG12 43822030 SG13 SG14 SG15 43822040 17 OPTIONAL PROTECTIVE REVERB SCREEN The optional protective Reverb Screen acts as a safety net in the unlikely event that the ceramic tile assembly is broken by an outside force In addition it increases the overall emissivity of the radiating surface with a blackbody radiation effect It is recommended in high traffic areas as well as wher...

Page 16: ...o call for heat 3 If ignition fails the unit will spark for approximately 21 seconds go into safety lockout Turn thermostat or power off for 60 seconds to take out of lockout 4 If heater does not light shut off gas completely for 5 minutes before attempting to relight 5 To shut down the heater turn off the gas electrical supply INSTRUCTIONS D ALLUMAGE ET DE FERMETURE 1 mettre la valve a gaz et l i...

Page 17: ...ED TOANYIMPLIEDWARRANTYOFFITNESSFORAPARTICULARPURPOSEAND ANY IMPLIED WARRANTY OF MERCHANTABILITY FOR ITS PRODUCTS If any provision of this warranty is found to be void unenforceable or unconscionable then the same is hereby severed and the remainder of this warranty is hereby saved and shall remain in force EXCLUSIVE REMEDY The sole and exclusive remedy under this warranty is the replacement of th...

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