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QM-7 SERIES SERVICE MANUAL

PAGE 2.1

JANUARY 2012

SUNRISE MEDICAL

This list of tools will be needed to accomplish
all of the tasks given in this Technical Manual

• Multimeter - Voltage/Resistance/Current
• Metric socket Set
• SAE Socket Set
• Open-end Wrenches (SAE and Metric)
• 3.5-8mm

fl

at screwdriver

• Number 0-2 Phillips screwdriver
• Vise Grips
• Adjustable Plyers
• Hex Head Wrenches (SAE and Metric)

• Hammers small and large
• Soft Hammer (Rubber and/or Plastic)
• Cutter for zip-tie
• Needle nose pliers
• Wire Strippers
• Shrader valve
• Tie-Wraps short/Medium/Long

Specialty Tools:

• DTT Programmer with 2 provided Cables
• R-NET In-Line programmer

Basic Tool List

VR2 Dual Attendant System

Section 2

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Summary of Contents for Quickie QM-7 Series

Page 1: ...Quickie QM 7 Series Service Manual 2012 Sunrise Medical Inc 120938 Rev A ...

Page 2: ... Possible Joystick Trip 3 7 Seven Bars Speed Profile Indicator error 3 7 Eight Bars Possible Control System Trip 3 7 Nine Bars Solenoid Brake Trip 3 8 Ten Bars High Battery Voltage 3 8 Battery Fault 3 8 Section 4 R net Troubleshooting 4 1 Chair Will Not Power Up 4 1 Battery Voltage Tests 4 3 R net Fault Codes 4 4 Fault Codes for Hand Control or Omni 4 4 Table 1 Error Codes Corrective action 4 4 Ta...

Page 3: ...er from the actual products in some cases due to changes in specifications and other factors This Service Manual is intended for use by persons with a basic working knowledge and the skills required to service and maintain a Power Wheelchair Persons without a general working knowledge and expertise in the servicing of this product should not carry out troubleshooting procedures This can result in ...

Page 4: ...trol Module for the QM 7 series located at back of chair behind shroud d Are batteries installed correctly refer to Section 1 of this manual Are all necessary connections fastened and fully engaged a Battery connectors to the batteries b Cable between Joystick and the Control c Both Motor Connectors to the Control Module Is the Drive Gear engaged See figures 2 1 and 2 2 a With the power off the ch...

Page 5: ...ntinuity port This is a commonly used option Connect the red positive probe to this port when finding voltage readings resistance readings or when checking wire continuity This is ex plained in more detail later in the tutorial 3 Current up to 400mA This port is used for counting electrons in a circuit and thus their rate of flow current being the flow of electrons You ll notice that this side is ...

Page 6: ...s the symbol A is used On this setting the unit measures current that is flowing through the part of the circuit between the two probes the meter itself Typically you need to plug the positive terminal into a port marked A or Current You need to put the meter In Series in the circuit to use this feature correctly Resistance This symbol represents Resistance and is measured in Ohms You can use this...

Page 7: ... working on this device Keep batteries away from all sources of ignition Do not place objects on top of the batteries Always keep someone close to your work area so that they may come to your assistance if needed Always wear personal protection when handling batteries including eye face protection and gloves Make sure there is easy access to soap and water in case of acid spills Avoid touching eye...

Page 8: ...ailure occurs but not common in gel sealed batteries KEEP SPARKS AND FLAMES AWAY FROM BATTERIES Burns dropping a wrench or screwdriver across battery terminals results in sparks and intense heat Improper assembly of battery boxes or battery box wiring may short the battery through the wiring and produce a possible electrical fire Electronic damage batteries that are improperly wired can short out ...

Page 9: ...d return the unit to the dealer supplier for inspection EMI means electromagnetic EM interference I EMI comes from radio wave sources such as radio transmitters and transceivers A transceiver is a device that both sends and receives radio wave signals There are a number of sources of intense EMI in our daily environment Some of these are obvious and easy to avoid Others are not and the user may no...

Page 10: ...loser to the source For this reason EMI from handheld devices is of special concern A person using one of these devices can bring high levels of EM energy very close to a power chair without the user s knowledge Immunity level The level of EM is measured in volts per metre V m Every power wheelchair can resist EMI up to a certain level This is called its immunity level The higher the immunity leve...

Page 11: ...an ESD jack or an unpainted metal component on the system such as a captive installation screw Handle Printed Circuit Boards by the edges only avoid touch ing the Printed Circuit Board and connector pins Place any removed Printed Circuit Board on an antistatic sur face or in a static shielding bag Avoid contact between the Printed Circuit Boards and clothing The wrist strap only protects the card ...

Page 12: ... no relevance to wheelchair application Marine and RV batteries frequently are not deep cycle as they are often used for starting engines Only use Deep Cycle sealed type batteries in a wheelchair Battery Types IT IS THE RESPONSIBILITY OF THE INSTALLER TO KNOW WHAT KIND OF BATTERIES TO INSTALL IN A CUSTOMER S WHEELCHAIR Batteries installed incorrectly can blow the Batteries installed incorrectly ca...

Page 13: ...sed for determining fault codes Speed Profile indicator A series of five LED s which display speed and profile settings On Off Key Press to power on or off the power chair or Controller Horn Key Activates a warning horn Speed Decrease Used to decrease the Speed Profile setting Speed Increase Used to Increase the Speed Profile setting Section 1 VR2 Remote Controller ...

Page 14: ...rger port Joystick 4pin connector M1 LEFT SIDE MOTOR M2 RIGHT SIDE MOTOR JSM JOYSTICK MODULE INH 2 INHIBIT 2 A1 ACTUATOR 1 A2 ACTUATOR 2 OBC ON BOARD CHARGER BATTERY 1 24 Vdc 2 0 Vdc 3 INHIBIT 1 PROGRAMMER VR2 Controller On Board Charger Used to power Switch controlled actuators and Actuator Inhibit Motor Plug Port _ VR2 Plugs and Connectors Section 1 Motor Brakes ...

Page 15: ...or off the power chair or Controller Horn Key Activates a warning horn Section 1 R NET LED Remote Controller Mode Button Used to change modes Speed down button 2nd function Tilt down Speed up button 2nd function Tilt Up NOTE If unit is set up with elevate 2nd function could be elevate up or down ...

Page 16: ...eed up button 2nd function Tilt Up Mode Button Used to change modes Profile Key Set function Profiles Toggle Up to power up chair Down to change profiles Speed Pot Adjust Min and Maximum Speed settings R NET Remote Controller w Display Section 1 NOTE 2nd function setup per configuration and is changeable using the Dealer PC Programmer with dongle NOTE Speed buttons do not affect speed on joysticks...

Page 17: ...BOARD CHARGER BATTERY 1 24 Vdc POS 2 0 Vdc NEG 3 Inhibit 1 White wire 2 Blue wire 3 Black 4 Red 2 1 3 Motor Plug Port 1 24 Vdc 2 0 Vdc 3 INHIBIT 1 PROGRAMMER Rnet Controller 1 2 3 4 _ Charger Port On Board Charger Used to power Switch controlled actuators and Actuator Inhibit R NET Plugs and Connectors Section 1 Pinout for Rnet Harness Jacks Motor Brakes ...

Page 18: ...Sip and Puff Port On Off Input 1 3 5 2 4 6 ISM Intelligent Seating Module ACTUATOR CHANNELS Left Lights Right Lights Inhibit 4 Inhibit 5 Actuator Channel Seat Function 1 Backrest 2 Tilt 3 Lift 4 Left ELR 5 Right ELR 6 Not used Lights Function 1 Ground 2 Lights 3 Indicator 4 Brake Horn 1 2 3 4 4 3 2 1 NOTE User Jacks and Ports may be used for assignable buttons ...

Page 19: ...pen end Wrenches SAE and Metric 3 5 8mm flat screwdriver Number 0 2 Phillips screwdriver Vise Grips Adjustable Plyers Hex Head Wrenches SAE and Metric Hammers small and large Soft Hammer Rubber and or Plastic Cutter for zip tie Needle nose pliers Wire Strippers Shrader valve Tie Wraps short Medium Long Specialty Tools DTT Programmer with 2 provided Cables R NET In Line programmer Basic Tool List V...

Page 20: ...Lift Lift without Tilt Tilt with Lift NOTE HARNESS 108277 100 IS INCLUDED IN RETRO ASSEMBLY 110842 VR2 Main Wiring Diagrams Power Module Connections VR2 Drive Right Drive Left Power Module VR2 90 4 Way Intech Motor 4 Way Intech Motor 2 Way Intech Battery 3 Way P G D C harger 2 Way P G D Inhibit 4 Way Tyco Bus 2 Way PGD Actuator Inhibit2 Inhibit3 2 way SB50 Red 2 way SB50 Black Red Black Battery Fu...

Page 21: ...Party Wireless Devices Bluetooth Modu le 4 Way PGD Bus 4 Way PGD Bus R Net EL 90 SHORTING PLUG 7 5 KOhm SHORTING PLUG FOR DRIVE ONLY Power Module BUS Connections R Net Power Module EL 90 4 Way R Net Bus BASE SEAT MBL TILT Power Module EL 90 4 Way R Net Bus No Lift or Ti lt BASE SEAT Power Module EL 90 4 Way R net Bus BASE SEAT MBL TILT MBL LIFT Power Module EL 90 4 Way R Net Bus BASE SEAT MBL LIFT...

Page 22: ...uator Inhibit2 Inhibit3 Switch Drive Tilt only Switch Seat Tilt 6 Way Mini Fit J r ACTUATOR HARNESS Dual Toggle Single Actuator Driver 4 Way Amp Mate N Loc 3 5 mm Stereo Phone Jack ACTUATOR ADAPTOR HARNESS BASE SEAT Power Module 3 Way P G D C harger 2 Way P G D Inhibit 2 Way PGD Actuator Inhibit2 Inhibit3 Switch Drive Lift only 3 5 mm Stereo Phone Jack Buddy Button Switch Switch 6 Way Mini Fit Jr ...

Page 23: ...Fit J r 6 Way Mini Fit J r ACTUATOR SHORTING PLUG Use in place of tilt for legs only 3 Way Molex Mini Fit J r BASE SEAT POWER INHIBIT HARNESS 3 AXIS ACTUATOR DRIVER LIFT Switch Controls ACTUATOR HARNESS ACTUATOR HARNESS Switch 6 Way Mini Fit Jr Seat Lift POWER INHIBIT HARNESS 3 Axis Actuator Driver DB9 6 Way Mini Fit J r 6 Way Mini Fit J r 3 Way Molex Mini Fit J r 6 Way Mini Fit J r ACTUATOR HARNE...

Page 24: ...J r 3 Way Molex Mini Fit J r POWER INHIBIT HARNESS POWER INHIBIT HARNESS 4 Way Amp Mate N Loc 6 Way Mini Fit J r DRIVE THRU HARNESS ACTUATOR ADAPTOR HARNESS Power Module 3 Way P G D C harger 2 Way P G D Inhibit 2 Way PGD Actuator Inhibit2 Inhibit3 BASE SEAT Thru Drive Tilt only Switch Seat Tilt 6 Way Mini Fit J r ACTUATOR HARNESS 4 Way Amp Mate N Loc 6 Way Mini Fit J r DRIVE THRU HARNESS ACTUATOR ...

Page 25: ...GD Inhibit A1 A2 A3 A4 A5 A6 Inhibit4 Inhibit5 RECLINE HARNESS W LEVEL SWITCH ACTUATOR HARNESS W INHIBIT Seat back 6 Way Mini Fit Jr Pot Seat Recline 6 Way Mini Fit Jr Seat Shear Switch 6 Way Mini Fit Jr Tilt SHORTING PLUG 7 5 KOhm ACTUATOR HARNESS ACTUATOR HARNESS ACTUATOR HARNESS Power Module EL 90 3 Way P G D C harger 2 Way P G D Inhibit 2 Way PGD Actuator Inhibit2 Inhibit3 Right Extend ELR 6 W...

Page 26: ...Left Hand Mount Rig ht or Left Hand Mount Offboard Charger Ext Switch Ext Switch Joystick Remote Switch Option Switch Pot Option 4 Way PGD Bus 3 Way Neutrik C harge P ort 3 5 mm P hone J ack 3 5 mm P hone J ack R NET Specialty Controls Section 2 Battery Harness Low Battery Harness High Power Harness Cable Tie FLUSH TERMINAL BATTERIES Front Back Battery Harness Low Battery Harness High Power Harnes...

Page 27: ...e A voltage difference of more than 4 volts D C is a good indicator of a bad battery 3 Voltage test A dead battery cannot be effectively tested yet many people mistakenly try to do just that Any battery that reads 11 0 volts or less is technically dead To perform any testing especially a load test A Batteries must be charged B The top charge must be taken from fully charged batteries if charge rat...

Page 28: ... voltage meter reads full voltage then replace the jumper cable If the voltage meter reads zero then measure the Battery Connector as shown in fig 3 2 3 If the voltage meter reads full voltage replace the controller or proceed to the next step Fig 3 2 3 Check Battery Wire Harness 1 Check that the battery wire harness has the correct polarity Set the meter to dc volts and measure the connector with...

Page 29: ...k Each bar represents a 5V value The controller requires 18V to start and a minimum of 16V to work once started Indicates the wheelchair batteries are being charged with the offboard charger You will not be able to drive the wheelchair until the charger is disconnected and you have reset the control system by switching off the power and then powering up again The Maximum Speed Indicator Ripples Th...

Page 30: ... code could indicate discharged batteries failed batteries or poor battery connections Begin by recharging the batteries and then refer to 3 2 to check batteries and connections Fig 3 4 2 2 Otherwise check the brushes on the left motor Using a Flat head screwdriver figure 3 4 1 remove the brush cap to access the brush figure 3 4 2 Refer to section 6 Motor Brush Inspection Ensure brush is not exces...

Page 31: ...motor Three Bars Left Motor Wiring Trip Fig 3 5 1 Test 1 Test 2 Test 3 Test 4 1 Check that the batteries are fully charged and in good condition and check all cables and connections Check the connections to the right motor look for a loose or damaged connector Four Bars Right Motor Disconnected 2 Use the meter to check the resistance across the two bottom contacts of the thicker wires on the 4 pin...

Page 32: ... to the right motor look for a loose or damaged connector 2 If the reading is short resistance is less than 10 K ohms on any of the readings proceed to check the 4 pin motor connector Measure the resistance from the bottom contact of the red thick wire on the 4 pin right motor connector to each of the top contacts of the connectors see figure 3 6 4 Measure the resistance from the bottom contact of...

Page 33: ... by switching off the power and then powering up again The On Board charger has no indication that the chair is charging and the chair will not move until complete If the condition still exists after the charger has been diconnected and the chair has been switched off and then powered up again the Joystick module may be defective Six Bars Charger Connected Seven Bars Speed Profile Indicator error ...

Page 34: ...ntroller Ten Bars High Battery Voltage An excessive voltage has been applied to the control system This is usually caused by a poor battery connection Check the battery connections Fig 3 8 3 2 1 3 The parking brakes have a bad connection Make sure that the motor is in the locked engaged position Check the parking break and motor connections Make sure the control system connections are secure Measu...

Page 35: ...1 2 pin 1 is positive pin 2 is negative 3 If battery voltage is not present figure 4 1 3 then replace the batteries If battery voltage is low figure 4 1 4 then recharge the batteries and retest Fig 4 1 1 Fig 4 1 3 2 If full battery voltage is present replace the following components in this order a Communication Cable b Hand control c Control module refer to the Control Module Replacement section ...

Page 36: ...mated correctly If yellow is showing between the halves A push them closer together until only black is visible Retest as necessary fig 4 2 1 5 Disconnect the power connector from the control module and use a Multimeter to check for battery voltage at the connector If a good voltage is present with batteries fully charged figure 4 2 2 then replace the control module Retest as necessary fig 4 2 2 N...

Page 37: ...for continuity across the fusible links connected to positive terminal of each battery figure 4 3 2 Normal resistance is less than 1 ohm If open replace the defective battery harness Retest as necessary fig 4 3 2 Note If replacing the power harness It is important to position the lead as shown below 120 mm 9 When replacing the harness it becomes necessary to cut the cable tie to fully remove the h...

Page 38: ...condition of the battery charger M1 Brake Error Verify left motor is connected to the control module Disengage Micro switch Complete the Motor Gearbox Inspection section 6 M2 Brake Error Verify right motor is connected to the control module Disengage Microswitch Complete the Motor Gearbox Inspection section 6 M1 Motor Error Verify that the left motor is connected to the control module Complete the...

Page 39: ...ables are correctly mated If a module has been replaced recently that module may be defective If error persists contact Sunrise Technical Service for assistance Bad Cable Inspect and replace the defective cable s Bad Settings Verify that programming agrees with installed equipment If all settings are correct the control module may be defective If error persists contact Sunrise Technical Service fo...

Page 40: ... Sunrise Medical Technical Service for assistance The wheelchair is being prevented from driving by an external signal Verify that the battery charger is not connected Contact Sunrise Medical Technical Service for assistance Ensure that the joystick is centered upon power up If it is centered replace the hand control and or cable A control system fault is indicated Make sure that all connections a...

Page 41: ...his manual and retest Power Chair Will Not Drive Full Speed An external micro switch is mounted next to the actuator in the rear of the lift system This micro switch is closed when the tilt is lowered The closing of this micro switch sends a signal to the control module through the 6 pin connector located on the back of the tilt The presence of this signal informs the control module that the tilt ...

Page 42: ...unted on the tilt When seating is in the untilted position the indication should be closed Resistance figure 4 8 4 c If it is open No Resistance replace the micro switch assembly Refer to Tilt Actuator and Micro Switch Removal section of this manual d Retest as necessary fig 4 8 1 A fig 4 8 2 B fig 4 8 3 fig 4 8 4 6 Locate the 6 pin connector B at the rear of the tilt unit figure 4 8 2 4 Manually ...

Page 43: ... is a predetermined speed programmed at time of manufacture Creep is indicated by a turtle on either the hand control or Omni 1 Tilt the seat all the way back and observe the hand control or Omni to see if the turtle symbol A is displayed fig 4 9 1 A fig 4 9 2 B fig 4 9 3 2 If the turtle is displayed figure 4 9 1 when seating is horizontal contact Sunrise Technical Service for assistance The progr...

Page 44: ...on the hand control and place a rubber band around the joystick to hold it displaced figure 4 10 4 fig 4 10 3 fig 4 10 4 6 Test the micro switch with the following test a Ensure that the tilt is beyond 20 degrees tilt b Use Multimeter and measure continuity between the indicated pins figure 4 10 1 on the 6 pin connector mounted on the tilt When seat is tilted the indication should be open figure 4...

Page 45: ... pins figure 4 11 1 Note The polarity of the voltage is not important since it is reverses when the opposite direction is selected 8 At the 6 pin connector B figure 4 11 2 on the rear of the tilt check continuity between the indicated pins fig 4 11 3 fig 4 11 1 fig 4 11 2 1 to 3 ohms Voltage to the actuator B fig 4 11 3 7 If voltage is not present replace the cable leading to the control module If...

Page 46: ... replace the tilt actuator Refer to Tilt Actuator and Micro Switch Removal section this manual Retest as necessary SEE NOTE fig 4 12 3 fig 4 12 4 SEE NOTE Note If the tilt actuator does not operate it is only possible to check for one condition Pick the condition below that best describes the position of the tilt system Note The value recorded in one direction is the forward resistance through a d...

Page 47: ...ercial load tester or the following procedure fig 5 1 1 fig 5 1 3 fig 5 1 2 Note Voltage greater than 26 to 28 VDC indicates the batteries are either over charged or have just been disconnected from the battery charger and contain a surface charge If the batteries are not freshly charged and voltage is excessive inspect battery charger To use the power chair s motors as a load tester complete the ...

Page 48: ...Multimeter Normal indication at the end of a 5 minute rest is typically the starting voltage or no more than 1 VDC less fig 5 2 1 Notes A rapid drop of approximately 1 5 or more during the first 5 seconds indicates a shorted cell in one or both of the batteries The battery terminals should be checked to ensure that they are tight and clean and then the test should be repeated If the terminals are ...

Page 49: ...ar Newer batteries typically read within 1 to 2 VDC c 13 VDC or more indicates an overcharged battery or one that has a surface charge from being recently removed from the charger Verify correct operation of the battery charger if the batteries have not recently been removed from charge d 11 9 to 12 VDC indicates a discharged battery Recharge as necessary e Less than 11 9 VDC indicates an excessiv...

Page 50: ...Ensure that it is tight and not damaged figure 6 1 2 Motor Gearbox Inspection Section 6 fig 6 1 1 fig 6 1 4 5 Remove the brush by using a common screwdriver to unscrew the plastic cap Be careful not strip out the slot figure 6 1 4 Caution Use care not to damage the brush cap with excessive force in the next step 4 Locate the motor brush access on both sides of the motor figure 6 1 3 fig 6 1 2 fig ...

Page 51: ... dull brown copper Contact Sunrise Medical Technical Service if in doubt of its condition 8 Inspect the motor connector at both the motor end and the control module end for signs of over heating figure 6 2 4 Section 6 fig 6 2 1 fig 6 2 3 fig 6 2 4 Note Disconnect the motor connector from the control module first if the motor gearbox assembly is undergoing the following procedure Note When replacin...

Page 52: ...stance through the motor brush assembly and motor by connecting a Multimeter to the large pins of the 4 pin connector figure 6 3 2 Normal resistance is approximately 5 to 9 ohms fig 6 3 1 fig 6 3 2 Note New brush readings may be different than those recorded above The new brush assemblies should be run in prior to measuring their resistance Contact Sunrise Technical Service if the readings are eit...

Page 53: ... Remember to use proper lifting techniques the batteries are heavy To remove the harness from the battery posts use an open end wrench Removal Procedures Section 7 fig 7 1 3 3 To Expose the Batteries Lift and pivot the battery access cover under the front of the seat Frame assembly figure 7 1 3 fig 7 1 2 fig 7 1 4 Please refer to and follow the Health and Safety Section for Battery safety and hand...

Page 54: ... and reconnect the Batteries to each other as shown in figure 7 2 5 Then reconnect the Battery harness to the power base A figure 7 2 6 5 Re attach the harness to the Battery posts with an open end wrench as shown in figure 7 2 1 It is recommended to tighten the Battery Harness hardware to a maximum torque of 60in lbs fig 7 2 1 fig 7 2 6 fig 7 2 5 A 6 It is important to follow the basic hardware s...

Page 55: ...move the wheel assembly by using a 5 8 deep socket wrench to remove the 3 bolts that hold the wheel and rim in place fig 7 3 3 5 To separate the Motor from the Motor Bracket use a 5mm Hex key to remove the 6 M6 Socket head Cap screws shown in figure 7 3 4 3 Locate and disconnect the appropriate Motor Lead from the control module M1 M2 or both figure 7 3 2 fig 7 3 1 fig 7 3 2 M1 M2 fig 7 3 3 fig 7 ...

Page 56: ...by taking out the 3 longer screws next to the wheel and then the remaining 3 screws holding the motor to the motor bracket are removed fig 7 4 1 Control Module Removal 1 For controller access remove the controller cover shroud from the back of the chair with an M4 Hex Key locating the two attachment screws figure 7 4 2 2 Locate and carefully disconnect all Power Plugs and or connectors that are at...

Page 57: ... left and right screws washers attaching the controller to the Battery Box figure 7 5 1 4 Once all bolts and washers have been removed Separate the module from the backing plate and remove it figure 7 5 2 fig 7 5 1 fig 7 5 2 fig 7 5 3 5 To re install the controller reverse the previous steps figure 7 5 3 ...

Page 58: ... 24mm Socket for the Locknut on top of the stem and an open end 24mm wrench for the bottom of the stem assembly remove the locknut washer and caster stem from the Caster Arm figure 7 6 4 Front and Rear Caster Stem Removal Front and Rear Caster Wheel Removal fig 7 6 1 fig 7 6 2 1 Use a 17 mm socket to remove the Locknut holding the wheel to the caster shaft and remove the wheel figure 7 6 1 and 7 6...

Page 59: ...are pre adjusted at the factory Please refer to Section 9 Suspension overview 1 Remove the wheel assembly by using a 5 8 deep socket wrench to remove the 3 bolts that hold the wheel and rim in place figure 7 7 1 Before removing the Gas Spring raise the center of the chair with a lift so that the suspension can come all of the way down fig 7 7 1 A fig 7 7 2 3 Remove the top holding Bolt with a 6mm ...

Page 60: ...nt as shown in figure 7 8 2 Section 7 fig 7 8 3 fig 7 8 2 E D 4 Once the top holding bolt is removed loosen the set screw A as shown by using a 4mm Hex wrench figure 7 8 1 A fig 7 8 1 Note A Gas spring replacement kit is available Those Parts should be used in the following steps Be sure to replace any screws or bolts that have been loosened and or removed especially threaded items that include a ...

Page 61: ...e the nuts at both ends of the actuator See figure 7 9 3 which shows one end Remove both pins from the tilt actuator 2 Note the connections leading to the TiltActuator Separate and label the those wires Reverse the procedures to replace it and retest as necessary figure 7 9 2 fig 7 9 2 Tilt Actuator Removal Caution The actuator wires are fragile Use caution when removing Do not remove the bullet c...

Page 62: ...est as necessary fig 7 10 1 Recline Actuator Removal Note In order to remove either the recline or the shear actuator the ISM box and mount must be removed The gas strut must also be unbolted on one end and swung out of the way Complete the following steps in order to remove and replace the recline actuator 1 Locate and Remove the rear shroud figure 7 10 2 by using a flat head screw driver to lift...

Page 63: ... socket head cap screws that attach the ISM mount to the recline structure figure 7 11 2 4 Use the same wrench to loosen Do not Remove the bottom two socket head cap screws figure 7 11 3 fig 7 11 3 fig 7 11 2 fig 7 11 1 2 Remove the rear Recline shroud This will allow access to the ISM control Module figure 7 11 1 ...

Page 64: ...2 2 Use a pair of needle nose pliers and a 1 2 box end wrench to remove the gas strut from it s upper mount figure 7 12 2 fig 7 12 2 Caution During the next steps the gas strut will be detached It is under pressure Once the recline actuator is detached from it s mount the gas Strut will be allowed to fully extend 5 Locate and disconnect the two main leads to the actuators figure 7 12 1 Recline Act...

Page 65: ...he back structure figure 7 13 3 7 Prior to removal of the recline actuator observe the position of the top and bottom bracket to ensure that it is mounted in the same position during re assembly One side of the top bolt for the Recline actuator is accessed as shown in figure 7 13 1 The nut and washer are found on the other side as shown in figure 7 13 2 fig 7 13 1 fig 7 13 2 fig 7 13 3 ...

Page 66: ...the Recline Actuator the gas strut must be reattached before the bottom recline actuator bolts are re installed Once the gas strut is connected pull on the back to compress the gas strut to position the end of the recline actuator Insert the bolts and nuts and tighten To complet the installation of the Recline actuator reverse the previous steps 10 Once the bolt is removed the same technique may b...

Page 67: ...x on the back of the chair and disconnect it by unplugging the 6 Pin connector figure 7 15 1 2 Using a 7 16 open end wrench and a 3 16 hex wrench remove the top and bottom mounts figure 7 15 1 Note In order to remove the Shear actuator the Gas strut and Recline actuator must be removed first Refer to the previous pages for details 3 Lift the actuator out of the back shroud by pulling the top mount...

Page 68: ...7 16 1 there are 2 sets of attaching hardware remove both sets of bolts A 3mm key is utilized or ratchet to remove plate figure 7 16 2 fig 7 16 1 fig 7 16 2 fig 7 16 3 3 The Second actuator bolt can be located as shown in figure 7 16 3 To remove use a 13mm open end wrench on nut and slip bolt out of assembly ...

Page 69: ... Hex keys available for the adjustments 2 Loosen do not remove all of the M5 Button Head Cap bolts A figure 8 1 1 with a 4mm Hex key or a T handle Hex key so that the plates can slide for adjustment 3 Using a 5mm Hex key remove the socket head cap screws figure 8 1 2 that attach the left and right wings to the seat frame 4 Remove the 5mm socket head bolts with a Hex key that are used to hold the b...

Page 70: ...t attached to the back cane assembly figure 8 2 3 and adjust as necessary fig 8 2 2 fig 8 2 3 5 Remove the nut and bolt that secures the rear towel bar using a 4mm Hex Key and a 13mm open end wrench or ratchet as shown in figure 8 2 1 fig 8 2 1 NOTE It is recommended to use the back width to accommodate the user for example 16 with 16 wide 18 with 18 wide If however there is a adjustment needed th...

Page 71: ...cifications fig 8 3 1 Legrest adjustment 1 To perform a Legrest adjustment figure 8 3 2 the following tools are required A 5mm Hex Key and a 13mm open end wrench and or ratchet 2 Loosen all 3 sets of bolts nuts as shown in figure 8 3 2 and figure 8 3 3 using the 5mm hex key and 13mm open end wrench or ratchet Move the footrest extension and calfpads to the desired fit locations Double check fit wi...

Page 72: ...Reverse Command 3 Operates both raising and lowering Center Mount plus extension of the legrest figure 8 4 3 fig 8 4 3 fig 8 4 2 3 There are 5 sets of holes as seen on the front bars A and 6 sets of holes as seen on the centerpost B figure 8 4 1 Bolts can go through any of these holes to give adjustability of up to 6 inches from top to bottom To extend the front arms further simply loosen 5mm size...

Page 73: ...tension of leg outward and inward Actuator is shown fig 8 5 1 fig 8 5 1 Back rest Angle Adjustment 1 Make sure you have the right tools 5mm Hex Key and 13mm open end wrench and or ratchet B fig 8 5 2 2 Loosen the 2 BHCS bolts A figure 8 6 1 with a 5mm Hex key and use 13mm open end Wrench for the nuts B A ...

Page 74: ...etween Bracket and seat rail while performing the next step Seat Height Adjustment 1 The QM 710 has 4 Seat height positions Use a 6mm Hex Key or 6mm socket to remove a single threaded bolt A on each side and adjust the seat height figure 8 6 2 Front Bracket Seat height adjustment 2 Once you have the correct seat height re insert the threaded bolt Make sure that the other front bracket has been adj...

Page 75: ...8 7 2 fig 8 7 1 fig 8 7 2 Recline Adjustments and Procedures Pivot point adjustment 1 The pivot point seat back height may be moved up in the seat back bracket The factory setting is 4 measured from the top of the seat pan to the pivot point This may be adjusted up in 3 4 increments figure 8 7 3 Seat back Angle adjustment 1 The upright seat back angle is set by the programming To adjust the uprigh...

Page 76: ...d to replace the back pan with a larger pan to decrease the gap from the bottom of the back to the seat pan fig 8 8 1 fig 8 8 2 2 Use a 7 16 socket and ratchet to remove the bolts holding pivot point A Raise it to the desired location figure 8 8 1 6 Seat back depth is adjusted by moving the mounting brackets to the front or the rear in the seat pan track figure 8 9 1 7 Loosen the two mounting bolt...

Page 77: ...her the inside or outside bolt hole C and then re tighten bolts to specifications A B fig 8 9 1 C fig 8 9 2 2 Height adjustment for the armrest also utilizes the 5mm Hex Key Loosen the bolt as shown in figure 8 9 2 and move the armrest up or down Once desired height is acheived re tighten the bolts on both sides to specifications 3 For User in chair angle adjustments Loosen the set screw with a 5m...

Page 78: ...igure 8 10 2 4 For Extreme angle adjustments remove the outside shell of the armrest casing using a 7mm Hex Key on the bolt as shown in figure 8 10 3 fig 8 10 1 5 Remove the flathead socket screws holding the insert block in place and adjust as shown The block can be set from 17 forward or 15 rearward Block placement in figure 8 10 4 yeilds the result seen in figure 8 10 5 fig 8 10 2 fig 8 10 3 fi...

Page 79: ...d Options Non expandable 3 Axis controls 1 2 Axis box 4 5 and 7 0 AMP box used for Lift and Tilt figure 9 2 1 2 3 Axis 7 0 AMP box used for Tilt and power legrests figure 9 2 2 3 3 Axis 4 5 AMP box used for Lift and power legrests and for HD Tilt figure 9 2 3 fig 9 2 1 fig 9 2 2 fig 9 2 3 ...

Page 80: ...9 2 1 has 3 settings available with Toggling occurring in each of these settings On this example below hitting the blue will cause combined legrest to extend hitting yellow button will extend left mounted actuator and orange for right mounted actuator Simply touch the switch for Right Leg and the leg will either extend outward or retract inward once fully extended or retracted it is recommended to...

Page 81: ...QM 7 SERIES SERVICE MANUAL PAGE 9 3 JANUARY 2012 SUNRISE MEDICAL Section 9 Reference Inhibit scheme ...

Page 82: ...QM 7 SERIES SERVICE MANUAL PAGE 9 4 JANUARY 2012 SUNRISE MEDICAL Section 9 Reference R NET Joystick Omni Display Symbols ...

Page 83: ...X No Module 20 3 3 A 2nd hole 21 3 4 B 2nd hole X X Tilt Module X Tilt Module HD X X Lift Module X X Lift Tilt Combo QM710 QM715 QM720 X X X No Module 16 1 2 B 1st hole 17 1 3 C 1st hole 18 1 4 D 1st hole 19 1 5 E 1st hole X X Tilt Module 17 1 1 A N A 18 1 2 B N A 19 1 3 C N A 20 1 4 D N A X Tilt Module HD 17 4 1 A N A 18 4 2 B N A 19 4 3 C N A 20 4 4 D N A X X Lift Module 17 6 1 A N A 18 6 2 B N ...

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