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If you did not find the solution to your problem above, contact your 

place of purchase for additional assistance

Timer Maintenance

Your sunbed is equipped with a backup shut-off timer which automati-
cally turns off the sunbed if the primary timer ever malfunctions. This 
important safety feature also prevents the user from resetting the timer 
before the end of the pre-set maximum time interval. The electronic 
timer limiting circuit automatically resets each time the primary timer 
is turned to the OFF position.
Annually, or whenever your sunbed is re-lamped, check the operation 
and accuracy of the timer system as follows.

Obtain an accurate watch capable of measuring in seconds. Set the 
timer to the maximum time. Time how long the lamps remain on. 
The lamps should shut off within plus or minus 10% of the maxi-
mum timer interval.

Set the timer to the maximum time. Wait ten minutes, then turn 
the knob back to the maximum time position. The electronic time 
limiting circuit should turn the lamps off at an elapsed time equal 
to approximately 10% beyond the maximum timer interval, even 
though the primary timer continues to show time left.

Contact your place of purchase if your timer does not operate properly, 

or if you experience difficulty with these tests.

CAUTION

Do not perform these tests with a person in the sunbed.
Doing so may lead to overexposure which can cause eye 
and skin injury and allergic reactions.

Sunbed not tanning

1.

  Clean sunbed, see Thorough Periodic Cleaning.

2.

  Replace lamps if lamp hours are greater than 800hrs.

3.

  Replace acrylic.

Lamps fail to light and timer display is blank

1.

  Check source of AC power. Reset circuit breaker or replace 

fuse if necessary.

2.

  Make sure the unit is plugged into outlet.

3.

  Make sure canopy to bench cord is properly connected.

One or more lamps fail to light

1.

  Check that lamp is installed correctly.

2.

  Switch unlit lamp with a lamp that lights. If the new lamp 

lights and the old lamp still does not, replace old lamp.

The canopy will not stay up

NOTE:

 Gas springs are manufactured to hold the canopy in its 

fully open position as well as allow it to rest fully closed. If 
left open for an extended period of time some creep down 
may occur. This is considered normal. Keep the unit closed 
when not in use. If the canopy will not stay fully open when 
raised...

1.

 Raise and lower the canopy a few times to lubricate gas 

spring internal seals.

2.

  Replace gas springs.

Sunbed does not stay lit

Check source of AC power. Reset circuit breaker or replace 

fuse if necessary.

Problem

  

Troubleshooting

 

Solution

To obtain warranty service contact JK Products & Services. Proof of 

purchase, including serial number, is required for verification.

1•800•449•3605

1 Walter Kratz Drive

Jonesboro, AR 72401

Proudly manufactured in the U.S.A.

 LIMITED WARRANTY

JK Products & Services

 (

JK

)

 warrants your tanning unit to be free of structural defects in 

material and workmanship, under normal use, for its lifetime. 

JK

 will, at its discretion, repair 

any structural defect which materially affects the performance of the tanning unit, or replace 

the tanning unit.
For twelve (12) months following the purchase date of your tanning unit, 

JK

 will provide re-

placements for parts that prove to be defective in material or workmanship, with the following 

exceptions: fluorescent lamps are warranted against manufacturer’s defects for a period of thirty 

(30) days; acrylics are warranted against manufacturer’s defects for a period of one (1) year 

(prorated) following the purchase date of your tanning unit. Standard ground shipping charges 

will be covered for the entire twelve (12) months of this warranty period. Any upgraded shipping 

method charges will be paid for by the customer.

JK

 also extends to you a one (1) year parts warranty on all T-Max® remote system components. 

External voltage transformers (buck-boosters) are covered by a ninety (90) day parts and labor 

warranty, provided you send back the defective transformer.
Labor costs associated with repair or replacement work covered by this warranty will be re-

imbursed for repair or replacement work required to be performed for a period of ninety (90) 

days following the purchase date of your tanning unit. Normal wear and tear, damage from 

misuse or abuse, damage incurred in transit or damages resulting from unauthorized repairs or 

modifications are not covered by this warranty. Warranty coverage does not include cosmetic 

abnormalities such as scratches, nicks, dents, or other cosmetic changes that do not materially 

interfere with the function of the tanning unit.
THIS 

LI

MITED WARRANTY

 IS EXPRESSLY MADE IN LIEU OF ANY OTHER WAR

-

RANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MER

-

CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY 

DISCLAIMED. No one has the authority to change or modify this 

LI

MITED Warranty

 in any 

respect. To obtain service under this 

LI

MITED Warranty

, contact 

JK Products & Services

Proof of purchase, including serial number, is required.
IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE 

AT LAW OR IN EQUITY FOR ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN 

AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED, OR FOR LOSS OF USE 

OR PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PROD-

UCTS, LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDI-

RECT, SPECIAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion 

or limitation of incidental or consequential damages, and the above limitation or exclusion will 

not apply to residents of some states. This 

LI

MITED Warranty

 gives you specific, legal rights 

and you may have other rights which may vary from state to state.
JK Products & Services, Inc. makes no guarantees on income, return on investment, market con-

ditions, performance, etc. with any undertaking using its products and services. Past performance  
is not indicative of future results.

All warranty service must be performed by an authorized service person using only 

JK

 autho-

rized replacement parts. Use of non-authorized parts may void your warranty. All labor charges 

must be authorized by 

JK

 prior to the start of repairs and must not exceed the established 

rates and time allotment policies established by 

JK

. Contact 

JK Products & Services

 for the 

authorized Service Center nearest you. This warranty is serial number specific and only applies 

to tanning units purchased through an authorized 

JK

 Distributor. This warranty is extended to 

the individual or legal entity whose name appears on the original sales document and may not 

be transferred to any other individual or legal entity. This warranty is void if the tanning unit is 

modified in any manner from its original design.

a division of JK Products & Services

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