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Note

: When first used, there may be air trapped in the pump. It may take several minutes for 

trapped air to escape, allowing water to flow. 

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09/2019

F12403

IMPORTANT INFORMATION

USE & CARE

•  For outdoor use only. Some splashing is normal; adjust the flow rate on the pump if the water rate is too high.

•  Check the water level frequently to ensure the pump remains fully submerged; never allow the pump to run dry as it will burn out 

the motor.

•  Only use water in this fountain. Distilled water will help prevent mineral buildup but is not required, tap water may be used but avoid 

heavily chlorinated water as it may damage the fountain or pump.

•  Periodically change the water to keep the water, fountain and pump clean. Remove scale and buildup regularly.

  DO NOT use harmful additives such as bleach, chlorine, etc.

  DO NOT use abrasive materials to scrub the fountain

  DO NOT use a pressure washer

•  Always shut off the power supply before cleaning and maintaining the fountain and the recirculating pump.

•  Take care when handling the pump; only pick it up by the body of the pump, never the power cord.

•  During freezing weather, drain the fountain, disconnect the pump and store indoors; allowing ice to form may crack the fountain.

TROUBLESHOOTING

•  Ensure that the pump is fully submerged and add water to the basin if necessary.

•  Check to make sure the power outlet is working; if in doubt about electrical connections, consult a certified electrician.

•  Check the pump and tubing for obstructions.

•  Check the flow control on the body of the pump as it may need to be adjusted to achieve the desired flow rate.

• 

If water is not flowing within several moments of the fountain being plugged in, unplug the power supply for a few moments and plug 

it back in; the pump may have trapped air which can prevent water from circulating properly.

Any modification or failure to follow the recommended care will void the product warranty.

STEP 3:

Firmly connect the pump to the tube that is built into the topper. A snug 

fit is to be expected.

Place the pump beside the tube that is built into the basin bowl. Make 

sure that the pump is not 'floating' or resting on top of the tube.

STEP 4:

Align the notches in the bottom of the topper with the tabs on the top 

of the basin bowl. Place the topper onto the bowl and twist to lock the 

topper onto the bowl. Pay careful attention to the pump; make sure it 

stays on the bottom of the basin bowl and does not detach from the 

water tube.
Fill the fountain with enough water to keep the pump fully submerged 

during operation.
Plug the power cord into an electrical outlet.

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