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www.sunncamp.com

Sunnflair Ltd, Brentwood, Essex, CM13 1QD

• General wear and tear
• Defects arising from neglect, misuse or unauthorised modifications.
• Damage caused by storms, winds or other inclement weather conditions
• Damage caused by abuse, misuse, dropping or other similar damage caused by, or as a result of, failure to follow storage or erection instructions.
• Moisture appearing on the inside of the flysheet, this is caused by condensation and is not a leak.
• Leakage through the seams of the tent due to excessive abrasion and damage to the seam sealant tape.
• Seams coming apart as a result of over tensioning.
• Broken or damaged zips caused by undue force , jamming or incorrect pegging
• Broken buckles if they have been subject to undue force.
• Damaged carry bag if due to being overloaded, incorrect packing of tent or general misuse
• ALL pole breakages – These are a perishable part of your tent and are regarded as ‘Fair wear and tear’. They are normally due to undue stress in the erection or 

dismantling procedures and are easily replaced and readily available from your retailer.

• Collateral damage arising from a pole breakage (Such as ripped pole sleeve or flysheet)
• Damage caused by the incorrect pitching or dismantling of the tent/awning
• Any damage sustained due to cooking inside the tent/awning.
• Damage caused due to UV degradation.
• Unauthorised alterations, additions or repairs.
• Transportation or shipment costs to and from the Manufacturer or their recognised agents, for repair or assessment against a warranty claim.
• Awnings/tents used on permanent sites or displays or commercial use by rental companies.

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.

The Manufacturer and/or their recognised agents, directors, employees or insurers will not be held liable for consequential or other damages, losses or expenses in 
connection with or by reason of or the inability to use the awning for any purpose.
NOTE; Any claim(s) arising due to missing parts or faulty goods MUST be made before use. The manufacturer will not be responsible for any claims regarding missing 
parts or faulty items where the product has not been checked by the user prior to use.
In the event of a faulty extension being returned, it must be sent in a 

completely dry and clean condition. 

Failure to do so will affect your warranty.

The following items are 

NOT COVERED 

by the products Manufacturers Warranty:

  WARRANTY

Your new SunnCamp awning is covered by the Manufacturer’s Warranty against any manufacturing defect for a twelve month period from the date of purchase. During 
this period the Company undertakes to replace or repair, free of charge, any defect which the Company considers to be due to faulty workmanship or material. Please 
ensure you retain your receipts and proof of purchase for this period.

The awning is fitted with a weather skirt at 
the base. Make sure this is neatly and 
correctly laid and pegged out to help any 
water to be shed away from your awning.

All windows are fitted with internal 
curtains for privacy. When opening the 
curtains, they can simply be rolled out of 
the way and secured with the toggle and 
loop fixings. When closed the curtains 
can also be secured in place with similar 
fixings.

The awning’s front entrances (two on the 
260 model and three on the 390) are 
single skinned and can be unzipped and 
rolled up out of the way and secured in 
place with toggle and loop fixings. These 
doors can also be used as a canopy with 
the addition of a Canopy Pole Set which is 
available from your dealer as an optional 
accessory.

The awning’s two side doors  have a 
secondary mesh panel allowing the door 
to be open to provide ventilation whilst 
keeping insects out. Both the solid outer 
door and the inner mesh door can 
independently be rolled to the side and 
secured with toggle and loop fixings. 
When closing any of the doors ensure that 
the the zips are fully secured and the 
protective flap is in place and secured by 
the velcro tabs to prevent water ingress. 
When not in use doors should also be 
fully pegged.

The awning is not supplied with a 
groundsheet. Many types are available on 
the market but we do recommend using a 
breathable option. There is an optional, 
made to measure, breathable PE 
groundsheet/underlay for this awning 
available from your SunnCamp dealer.

When taking the awning down simply 
reverse the set up procedure. Ensure that 
you take all parts with you and  that they 
are clean and dry. Place the poles and 
pegs in the bags provided before packing 
the awning away in it’s carry bag. Please 
also to refer to, and take notice of, the 
‘Care’ section on this page.

It is always advisable when camping to 
have a ‘Fire Bucket’ filled with water in 
case of emergencies. Please be aware 
that your awning is flame retardant but 
NOT fire proof. Do not smoke, cook or use 
a naked flame in or near this awning.

Try to keep your awning well ventilated to 
reduce condensation. Moisture collecting 
on the inside of the flysheet is 
condensation and NOT a sign of leakage.

All the main seams of this awning are hot 
air taped to help reduce any leakage, any 
other seams, or where taping has become 
damaged, should be treated with a seam 
sealant.

Should you have to pack the product 
away when wet or damp, the awning and 
all parts (including guy ropes) MUST be 
dried out fully as soon as possible and 
not left packed wet for extended periods. 
Failure to do so will result in damage to 
your awning which is not covered under 
your warranty. 
The flysheet should only be cleaned using 
fresh clean water and a clean coth. Do 
not use detergents or chemical cleaners 
as these will affect the waterproofing of 
your awning.
Repairs to the awning should only be 
made by SunnCamp’s recommended 
agents. Repairs made by an unauthorised  
third party will make the manufacturer’s
warranty void.

Prolonged exposure to UV can weaken 
the flysheet’s fabric and reduce the tent’s 
life. If possible try and camp in shaded 
areas.

It is important to remember that carbon 
monoxide can kill. Your awning is of 
course well ventilated and does not 
feature a sewn in groundsheet, however 
still never use a fuel-burning appliance 
inside your awning. Even a warm 
barbecue can be lethal.

  WEATHER SKIRT

  UV DETERIORATION

  DISMANTLING

  WINDOWS

  FRONT DOORS

  SIDE DOORS

  GROUNDSHEET

  SAFETY

  VENTILATION

  SEAMS

  CARE

  CARBON MONOXIDE

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