Troubleshooting
1
Problem
Cause
Solution
The burner will not light.
The burner flame goes
off immediately after ignition.
The ignition is delayed.
The combustion on the burner is
inadequate.
The burner flame is low.
The emitter glows uneven.
There is slight smoke and odor
during initial operation.
There is thick black smoke.
The heater produces a whistling
noise when the burner is lit.
The heater produces a clicking
noise just after the burner is lit
or turned off.
There is a gas odor even when
the control knob is in the OFF
position.
There is a gas odor during
combustion.
There is carbon build-up.
The burner injector is clogged.
There is low gas supply pressure.
There is low gas pressure.
The main burner carryover ports are clogged.
There is low gas pressure.
There is not enough air.
The supply hose is bent or twisted.
There is blockage in the burner injector.
There is blockage in the burner injector.
The base is not on a level surface.
The gas pressure is low.
This is residue from the manufacturing
process.
There is blockage in the burner.
Air passageways are blocked.
There is air in the gas line.
The metal is expanding and contracting.
There is a gas leak.
The gas control is defective.
There is foreign matter in the gas or on the
burner ports.
The heater is burning vapors from paint or
impurities in the air.
There is gas leaking from the
regulator and hose connection, the valve
and pipe connections, and the pipes.
There is dirt or film on the reflector and
flame screen.
Clean the burner injector.
Call your gas supplier.
Call your gas supplier.
Clean the main burner ports.
Call your gas supplier.
Check the air passageways and burners for
dirt and debris, and clean with compressed air.
Straighten the hose and perform a leak test.
Clean or replace the burner injector.
Clean or replace the burner injector.
Place the heater on a level surface.
Replace the cylinder with a new cylinder.
This will stop after approximately 30 minutes
of operation.
Turn off the heater and let it cool
Remove the blockage and clean the inside and
outside of the burner.
Check the minimum installation
clearances and air passageways for debris.
Operate the burner until the air is completely
purged.
This is common with heaters. If noise is
excessive, contact a qualfied service person.
Locate and correct the leak immediately.
Replace the gas control.
Check the gas passageway and burner.
Stop storing and using odor causing products
near the heater.
Locate and correct the leaks, or contact your
gas supplier.
Clean the reflector and flame screen.
