background image

14

Guide Bar Maintenance

When the guide bar shows signs of wear, turn it over on the 

saw to distribute the wear for maximum bar life. Feathering or 

burring of the bar rails is a normal process of bar wear. You 

should smooth such faults with a file as soon as they occur.
Replace a bar with any of the following faults:

•  wear inside the bar rails permitting the chain to 

 

lay over sideways

•  bent guide bar
•  cracked or broken rails
•  spread rails

Turn the saw over, check the underside of the guide bar, and 

make sure that the lubrication holes and chain groove are free 

from impurities.
You can purchase replacement parts for your Sun Joe

®

  

Saw Joe SWJ802E/SWJ802E-GRY/SWJ802E-PRP electric 

pole chain saw by ordering online at snowjoe.com or, to order 

by phone, contact Snow Joe

®

 + Sun Joe

®

 customer service at 

1-866-SNOWJOE (1-866-766-9563).

Chain Sprocket

Regularly check the condition of the sprocket and replace it 

when wear exceeds 0.5 mm (Fig. 28).
Do not mount a new chain with a worn sprocket or vice-versa.

Troubleshooting

Troubleshooting Tips

Most difficulties are easy to fix. Consult the troubleshooting 

table for common problems and their solutions. If you continue 

to experience problems or need repairs beyond these minor 

adjustments, please call 1-866-SNOWJOE (1-866-766-9563) 

for assistance.

m

WARNING! 

Always unplug the power cord before 

performing any adjustments, maintenance, or repairs to your 

pole chain saw.

Troubleshooting Table

Fig. 27

Inspection tool

Depth limiter tooth

Cutting edge

Depth 

limiter 

tooth

< 0.5 mm

Fig. 28

Problems     Corrective Action

The saw 

motor fails 

to start

  Check that you installed the extension cord 

properly into the pole saw power cord receptacle 

and that you plugged the extension cord into a 

live 120 V outlet.

  Make sure that you fully depress and hold the 

safety lock button before squeezing the ON/OFF 

trigger switch.

  The chain is too tight; re-tension.

  The chain tension is too tight; re-tension.

  The chain oil tank is empty; refill.

  The lubrication holes are plugged; clean them out.

  The chain tension is too tight; re-tension.

  The guide bar or chain is damaged; inspect 

and replace the damaged part.

The saw 

runs, but 

the chain 

speed is 

low

Bar and 

chain 

running  

hot and 

smoking

The saw 

motor 

runs, but 

the chain 

is not 

turning

Summary of Contents for SWJ802E

Page 1: ... of heavy duty rubber gloves substantial non skid footware and close fitting clothing is recommended when working outdoors with power tools 10 Wear protective hair coverings to contain long hair 11 Always wear safety glasses and ear defenders to provide eye and ear protection Everyday eyeglasses only have impact resistant lenses and do not provide the same protection as safety glasses 12 Wear face...

Page 2: ...tension cord for outdoor all weather use The appliance plug will fit into a polarized extension cord only one way If the appliance plug does not fit fully into the extension cord reverse the plug If the plug still does not fit obtain a correct polarized extension cord A polarized extension cord will require the use of a polarized wall outlet The extension cord plug will fit into the polarized wall...

Page 3: ...HE GUIDE BAR TIP WITH ANY OBJECT In some cases when the tip makes contact with an object it may cause a fast reverse reaction kicking the guide bar up and back towards the operator Pinching the saw chain along the top of the guide bar may also push the guide bar rapidly back towards the operator Either of these reactions may cause you to lose control of the pole chain saw which could result in ser...

Page 4: ...ION Avoid contacting the guide bar tip with any object Tip contact may cause the guide bar to move suddenly upward and backwards which may cause serious injury to the user WEAR EYE AND HEARING PROTECTION For protection against injury wear ear defenders and safety goggles WARNING SHOCK HAZARD Keep at least 50 ft 15 m away from power lines Do not overreach Keep proper footing and balance at all time...

Page 5: ...9 4 ft 1 8 m to 2 86 m Overhead Reach 15 ft 4 6 m Oil Tank Capacity 2 fl oz 60 ml Weight 7 9 lbs 3 6 kg 1 8 in Oregon guide bar 2 8 in Oregon chain 3 Oil tank cap 4 Oil level indicator window 5 Cam lock nut 6 Rear handle 7 Appliance cord 8 Safety lock button 9 Trigger switch 10 Extension cord restraint hook 11 Front handle foam grip 12 Telescopic pole 13 Cam lock 14 Multi angle head adjustment dia...

Page 6: ...ter at 1 866 SNOWJOE 1 866 766 9563 mWARNING Unpacking and assembly should be completed on a flat and stable surface with adequate space for moving the machine and its packaging mDANGER Never start the motor before installing the guide bar chain and chain cover Without all these parts in place the clutch can fly off or explode exposing the user to potentially serious injuries mWARNING To avoid ser...

Page 7: ...ar The chain will loosely fit until it is placed on the sprocket Figs 7 8 NOTE Make certain of the direction of the chain If the chain is mounted backwards the saw will vibrate abnormally and will not cut 8 Hold the chain in position on the bar and place the loop around the sprocket Fit the bar flush against the mounting surface so that the bar studs are in the long slot of the bar and the adjusti...

Page 8: ...ey wrench Fig 11 then replace the end cover nut cap to secure the chain sprocket end cover Fig 13 NOTE If the chain is too tight it will not rotate Loosen the end cover nut slightly and turn the chain tensioner 1 4 turn counterclockwise Lift the tip of the guide bar up and retighten the end cover nut Ensure that the chain can be rotated by hand without binding NOTE A new chain tends to stretch che...

Page 9: ...or use with chain saws One minute of use will consume approximately 0 15 fl oz 5 ml of oil NOTE It is normal for oil to seep from the saw when not in use To prevent seepage empty the oil tank after each use When storing the unit for a long period of time 3 months or longer be sure the chain is lightly lubricated this will prevent rust on the chain and bar sprocket mWARNING Be aware of the cord whi...

Page 10: ...ck Fig 19 and ensure that the pole is secure If the pole telescopes when the cam lock is closed the nut may need tightening mWARNING Failure to lock the telescopic pole cam lock as directed could result in personal injury Tightening the Bolt The retaining bolt may need tightening to secure the telescopic pole in place 1 Unclip the cam lock Using the hex key wrench tighten the cam lock nut then clo...

Page 11: ...hain accelerate to full speed before entering the cut Keep the saw running the entire time you are cutting maintain a steady speed Allow the chain to cut for you exert only light downward pressure If you force the cut damage to the bar chain or unit can result PUSH and PULL This reaction force is always opposite to the direction the chain is moving when it is in contact with the wood Thus the oper...

Page 12: ...e saw As a pole chain saw user you should take several steps to keep your cutting jobs free from accident or injury Take the following precautions to minimize kickback Before you start the unit make sure the pole chain saw is not contacting any object Always grip the pole and handle firmly with both hands when the unit is running Place one hand on the pole and your other hand on the molded handle ...

Page 13: ... however to sharpen the existing chain if the sharpening is carefully performed Any work on the chain and bar requires specific experience and special tools For safety purposes we recommend you contact an authorized Snow Joe Sun Joe dealer or call the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Sharpening is necessary when the sawdust looks like dust cutting becomes mo...

Page 14: ...ooting Tips Most difficulties are easy to fix Consult the troubleshooting table for common problems and their solutions If you continue to experience problems or need repairs beyond these minor adjustments please call 1 866 SNOWJOE 1 866 766 9563 for assistance mWARNING Always unplug the power cord before performing any adjustments maintenance or repairs to your pole chain saw Troubleshooting Tabl...

Page 15: ... dealer or call the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 before using it mCAUTION Remove the power cord and wait at least five minutes for the saw to cool before servicing or storing your unit If you drop the saw carefully inspect it for damage If the guide bar is bent the housing is cracked the handle is broken or if you see any other condition that may affect ...

Page 16: ...l and Serial Numbers When contacting the company reordering parts or arranging service from an authorized dealer you will need to provide the model and serial numbers which can be found on the decal located on the housing of the unit Copy these numbers into the space provided below Record the following numbers from the housing or handle of your new product Model Serial S W J 8 0 2 E ...

Page 17: ...E Accessories are subject to change without any obligation on the part of Snow Joe Sun Joe Accessories can be ordered online at snowjoe com or via phone by contacting the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Hex key wrench blade screwdriver 8 inch 20 3 cm Oregon guide bar 8 inch 20 3 cm Oregon chain Bar and chain oil Snow Joe Sun Joe Power Joe SJTW A 14 gauge 50...

Page 18: ...18 NOTES ...

Page 19: ... Snow Joe LLC is not liable for indirect incidental or consequential damages in connection with the use or misuse of the Snow Joe Sun Joe products covered by this warranty This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non use of this product while waiting for a replacement part or ...

Page 20: ...snowjoe com ...

Reviews: