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19

SNOW JOE

®

 + SUN JOE

®

 CUSTOMER PROMISE

GENERAL CONDITIONS: 

Snow Joe

®

 + Sun Joe

®

 operating under Snow Joe

®

, LLC warrants 

this new product to the original purchaser for two years against 

defects in material or workmanship when used for normal 

residential purposes.  If a replacement part or product is needed, 

it will be sent free of charge to the original purchaser except as 

noted below.
The duration of this warranty applies only if the product is put  

to personal use around the household. If the product is put to  

any business, commercial or industrial use or is rented or leased, 

then the duration of this warranty is 90 days from the date of 

original purchase. It is the owner’s responsibility to correctly 

perform  all  maintenance  and  minor  adjustments  explained  in 

 

the owner’s manual.

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:

To obtain a replacement part or product, please visit 

 

snowjoe.com/help  or  email  us  at  [email protected]

 for 

instructions. Please be sure to register your unit beforehand to 

speed up this process. Certain products may require a serial 

number,  typically  found  on  the  decal  affixed  to  the  housing 

or guard of your product. All products require a valid proof  

of purchase.

EXCLUSIONS:

•  Wearing  parts  like  belts,  augers,  chains  and  tines  are 

not covered under this warranty. Wearing parts can be 

purchased  at  snowjoe.com  or  by  calling 

1-866-SNOWJOE  

(1-866-766-9563).

•  Batteries  are  covered  in  full  for  90-days  from  the  date  of 

purchase. 

Snow Joe

®

 + Sun Joe

®

 may from time to time change the design 

of its products. Nothing contained in this warranty shall be 

construed as obligating Snow Joe

®

 + Sun Joe

®

 to incorporate 

such design changes into previously manufactured products, nor 

shall such changes be construed as an admission that previous 

designs were defective.
This warranty is intended to cover product defects only. 

 

Snow Joe

®

, LLC is not liable for indirect, incidental or 

 

consequential damages in connection with the use or misuse of 

the Snow Joe

®

 + Sun Joe

®

 products covered by this warranty. 

This warranty does not cover any cost or expense incurred  

by the purchaser in providing substitute equipment or service 

during reasonable periods of malfunction or non-use of this 

product while waiting for a replacement part or unit under this 

warranty. Some states do not allow exclusions of incidental or 

consequential damages so the above exclusions may not apply 

in all states. This warranty may give you specific legal rights in 

your state.

HOW TO REACH US:

We’re here to help Monday through Friday from 9AM to 6PM EST. 

You can reach us at 1-866-SNOWJOE (1-866-766-9563), online 

at  snowjoe.com,  via  email  at  [email protected]

 or tweet us  

@snowjoe.

EXPORTS:

Customers who have purchased Snow Joe

®

 + Sun Joe

®

  

products exported from the United States and Canada should 

contact their Snow Joe

®

 + Sun Joe

®

 distributor (dealer) to obtain 

information applicable to your country, province or state. If for 

any  reason,  you  are  not  satisfied  with  the  distributor’s  service, 

or if you have difficulty obtaining warranty information, contact 

your Snow Joe

®

 + Sun Joe

®

 seller. If in the event your efforts are 

unsatisfactory, please reach out to us directly.

ABOVE ALL ELSE, 

Snow Joe

®

 + Sun Joe

®

 are dedicated to you, our customer. We strive to make your experience  

as pleasant as possible. Unfortunately, there are times when a product does not work or breaks under normal  

operating conditions. We think it’s important that you know what you can expect from us. That’s why we created  

the Snow Joe

®

 + Sun Joe

®

 promise.

OUR PROMISE: 

Snow Joe

®

 + Sun Joe

®

 warrant new products for two years from the date of purchase. If your product 

does not work, or there’s an issue with a specific part, we will fix this by either sending you a free replacement part or 

 

by sending you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in  

action cutting, sawing, mowing, washing and…?

Summary of Contents for iON16LM-CT

Page 1: ...e lacking the proper experience and or knowledge unless they are supervised by a person who is responsible for their safety or they have received instructions from such a person on how to safely use the mower 8 Store idle lawn mower indoors When not in use the lawn mower should be stored indoors in a dry locked place out of the reach of children 9 Maintain the lawn mower with care Keep cutting edg...

Page 2: ...traight down Be particularly careful when you change direction on a slope Do not mow on overly steep inclines Take extra caution when turning the mower around and when pulling it towards you Switch the mower off remove the battery and wait until the cutters have reached a complete standstill when tipping the mower over transporting it over surfaces other than grass and when moving the mower to and...

Page 3: ...ed gases may explode NOTE The safe temperature range for the battery is 4 F 20 C to 113 F 45 C Do not charge the battery outside under extremely cold or extremely hot conditions charge it at room temperature Maintain charger cord When unplugging the charger pull the plug not the cord from the receptacle to reduce the risk of damage to the electrical plug and cord Never carry the charger by its cor...

Page 4: ...f the housing of the battery pack appears to be undamaged The battery cells inside the battery may have suffered serious damage In such instances please read the waste disposal information for proper battery disposal 10 If the battery pack suffers overloading and overheating the integrated protective cutoff will switch off the equipment for safety reasons IMPORTANT Do not press the ON OFF switch a...

Page 5: ...ked in the sunshine 6 Protect batteries from overheating Overloads overcharging and exposure to direct sunlight will result in overheating and cell damage Never charge or work with batteries that have been overheated replace them immediately if possible 7 Store the charger and your cordless tool only in dry locations with an ambient temperature of 50 104 F 10 40 C Store your lithium ion battery pa...

Page 6: ...er you turn off the machine DANGER The rotary mower blade can sever fingers and toes CAUTION Objects picked up and thrown by the rotating blade can cause severe injury Cutting dismemberment hazard Keep hands away from the rotating blade Wear eye and hearing protection including safety goggles and ear defenders Keep bystanders and children a safe distance away WARNING Always turn the machine OFF an...

Page 7: ...ront wheel 2 18 Push button for battery indicator 19 Battery indicator 20 Push lock button 21 40 V 4 0 Ah EcoSharp model iBAT40 or 40 V 5 0 Ah EcoSharp PRO model IBAT40XR lithium ion battery Sold separately 22 40 V EcoSharp battery charger model iCHRG40 or 40 V EcoSharp SWIFT battery charger model iCHRG40QC Sold separately Technical Data Battery Voltage 40 V D C Battery Capacity 4 0 Ah model iBAT4...

Page 8: ...annual operating time generally not exceeding 50 hours during which the machine is primarily used to maintain small scale residential lawns and home hobby gardens Public facilities sporting halls and agricultural forestry applications are excluded Please note that this equipment has not been designed for commercial trade or industrial applications The warranty will be voided if the machine is used...

Page 9: ...cutting height make sure the motor is switched off and the safety key has been pulled 1 To set the cutting height on your lawn mower pull out the cutting height adjustment lever move the lever to the left or right and push it back into one of the six cutting positions indicated below Make sure that the lever engages properly Fig 5 6 Position Height Adjustment 1 1 18 in 30 mm 4 2 17 in 55 mm 2 1 38...

Page 10: ...O iBAT40XR lithium ion battery packs in compatible EcoSharp iCHRG40 or EcoSharp SWIFT iCHRG40QC battery chargers Other types of batteries may cause personal injury and damage To reduce the risk of electric shock do not allow water to flow into the charger s AC DC plug When to Charge the Battery NOTE The EcoSharp iBAT40 and EcoSharp PRO iBAT40XR lithium ion battery packs do not develop a memory whe...

Page 11: ...hours between 32ºF 0ºC and 113ºF 45ºC A fully discharged iBAT40XR battery pack with an internal temperature in the normal range will fully charge in 3 to 3 5 hours between 32ºF 0ºC and 113ºF 45ºC Heavily cycled battery packs may take longer to charge completely 7 If the charging light indicator alternately blinks red and green or the light indicator does not come on at all check that the battery p...

Page 12: ...ttery housing Fig 11 and remove the safety key again whenever you interrupt or terminate your work To prevent the equipment switching on accidentally the lawn mower is equipped with a safety switch button which must be pressed before the ON OFF switch bar lever can be activated Powering On and Off 1 Open the battery compartment cover and slide the battery down to lock it into position Fig 12 2 Ins...

Page 13: ...ll the stones sticks wires and other foreign objects that could be picked up and thrown by the rotating blade Failure to comply not only will damage the mower blade but can also lead to serious personal injury Be sure to check the mowing blade periodically for signs of wear and sharpen it at least once per year as described in the maintenance section NOTE A sharp blade will greatly enhance the per...

Page 14: ...r Keep the handles dry clean and free of oil and grease At the end of the season perform a general inspection of the lawn mower and remove any grass dirt or other debris that may have accumulated At the start of each season check the condition of the mower blade If repairs are necessary please call the Snow Joe Sun Joe customer service center for assistance at 1 866 SNOWJOE 1 866 766 9563 Servicin...

Page 15: ...ectric tools contain materials that are potentially harmful to the environment Never place any cordless electric tools or battery packs in your household refuse When cordless electric tools become defective or worn remove the rechargeable battery pack and dispose of these items in accordance with federal state and local regulations Contact a recycling agency in your area for recycling locations mC...

Page 16: ...OE b Charge battery pack c Check the cable d Contact an authorized dealer or call 1 866 SNOWJOE e Contact an authorized dealer or call 1 866 SNOWJOE f Start motor on shorter grass or on a previously mowed area change cutting height if necessary g Clean housing so that the blade can run freely h Insert safety key Fig 13 i Remove the battery and reinsert a Grass too tall or damp b Mower housing is c...

Page 17: ...injury or mechanical damage EcoSharp 40 V 4 0 Ah Lithium Ion Battery EcoSharp 40 V Lithium Ion Battery Charger Safety Key 15 Inch Mower Blade 9 25 Gal 35 l Grass Bag iBAT40 iCHRG40 iON16LM KEY iON16LM BLD iON16LM BAG Model Accessories Item 1 3 4 5 2 EcoSharp PRO 40 V 5 0 Ah Lithium Ion Battery iBAT40XR 6 NOTE Accessories are subject to change without any obligation on the part of Snow Joe Sun Joe ...

Page 18: ...18 NOTES ...

Page 19: ... Snow Joe LLC is not liable for indirect incidental or consequential damages in connection with the use or misuse of the Snow Joe Sun Joe products covered by this warranty This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non use of this product while waiting for a replacement part or ...

Page 20: ...snowjoe com ...

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