12
Troubleshooting
m
WARNING!
Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed by an authorized service center or a similarly qualified
specialist if you cannot solve the problem yourself!
Suspected malfunctions, disturbances or damages are often due to causes that the user can fix themselves. Follow the below
troubelshooting guidelines when checking the unit. In most cases, the problem can be resolved quickly and the dethatcher can
be restored to proper working order.
Motor does not start
Product does not reach
full power
Unsatisfying result
a) Not connected to power supply
b) Power cord or plug is defective
c) Other electrical defect to the
product
a) Connect to power supply
b) Contact an authorized service agent
c) Contact an authorized service agent
a) Extension cord not suitable for
operation with this product
b) Power source (e.g. generator) has
too low voltage
c) Air vents are blocked
a) Use a proper extension cord
b) Connect to another power source
c) Clean the air vents
a) Cutting device worn
a)
Replace the tine cylinder (see page 10)
Problem
Possible Cause
Solution
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe
®
. Accessories
can be ordered online at snowjoe.com or via phone by contacting the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563).
Summary of Contents for AJ799E-RM
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