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5.1 Troubleshooting
1. System fails to find the PCI Express Multi-I/O Board or COM / LPT port.
A:
It may cause by following issue:
a. The board is not properly plugged into the PCI Express slot.
b. Please clean the golden finger on the board.
c. The PCI Express slot maybe defective. Please try other slots until you
find one that works.
d. The mainboard does not have an available IRQ for the PCI Express
Multi-I/O board. Enter the PC.s BIOS and make sure an IRQ setting is
available in the PCI/PnP settings.
e. The board itself might be defective. You can try another mainboard
testing this board working or not.
2. There is a blue screen when I entry operation system.
A:
The possible reason is an IRQ or I/O address conflict with other PCI
Express Bus adapters, such as LAN or serial boards, or with the system
BIOS. Refer to the corresponding problem in the previous FAQ for
solutions.
3. There are some exclamation marks in device manager and serial ports
can not work properly.
A:
It caused by the wrong driver installing or hardware settings. Please turn off
your computer firtly and re-install hardware and software, especially
re-install the correct driver. If problem still happens, please change another
PCI Express Bus slot to install this board.
4.
How can I set the LPT port to the legacy 278 or 378 ISA address?
A:
Because of PCI and PCI Express plug-n-play rule and windows operation
system limitation, you can NOT remap to 278H or 378H legacy ISA IO
address under Microsoft Windows 2000, XP, 2003 Vista, 2008, 7 or Linux
OS.
