Customer Management
FAQs:
Q 1: Why can't I link to Wi-Fi?
A: Please check if you have turned on Wi-Fi. Go to
“
Setting”
“
Wireless &
Networks”
Slide “off” to “on”.
Please check if you have input the right password of Wi-Fi router. For more
Wi-Fi related questions, please go to www.sungale.com and find Support
Wi-Fi related FAQ.
Q2: Why can’t I download applications from the Google Play Store?
A: Please check if you have registered a Google account; pls check if the
storage of DPF lack of space, in that case, you need to insert an SD card.
Q3: How to find more operations when running an application?
A: Tap Menu touch key.
Support
3. Tips
2. Contact Sungale Support team
1. Visit the support site.
For manual download, FAQs and more supports: www.sungale.com
Toll free number in the USA: 800-473-5156
Service email: [email protected]
For additional product video support, go to YouTube.com, and search
“SungaleProducts”, where you will find additional demo videos to help with
explaining the operation of your product.
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on this product. All other logos and/or trademarks are the property of their
respective owners.